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The Park Lane Hong Kong, a Pullman Hotel

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Park Lane Hong Kong, a Pullman Hotel

VIP Access
UNESCO Sustainable Travel Pledge

The Park Lane Hong Kong, a Pullman Hotel

5.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
310 Gloucester Road, Causeway Bay, Hong Kong

Explore the area

  • Popular LocationHappy Valley Race Course14 min walk
  • Popular LocationVictoria Harbour14 min walk
  • Popular LocationHong Kong Disneyland36 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)38 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

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About this area

Hong Kong

Located by the sea, The Park Lane Hong Kong, a Pullman Hotel is in Wan Chai neighbourhood and is connected to a shopping centre. Times Square Shopping Mall and Stanley Market are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Hong Kong Disneyland. The Peak Tram and The Hong Kong Observation Wheel are also worth visiting. Guests appreciate the hotel's convenience for public transportation: Hong Kong Tin Hau Station is 9 minutes on foot.
Visit our Hong Kong travel guideOpens in a new window
Map

What's nearby

  • Victoria Park - 5 min walk
  • Times Square Shopping Mall - 9 min walk
  • Happy Valley Race Course - 14 min walk
  • Victoria Harbour - 14 min walk
  • Hong Kong Disneyland - 36 min drive

Getting around

  • Hong Kong Causeway Bay Station - 5 min walk
  • Hong Kong Tin Hau Station - 9 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

About this property

The Park Lane Hong Kong, a Pullman Hotel

5-star luxury hotel connected to a shopping centre in Wan Chai
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a rooftop terrace are on-site. Change of towels is available on request
The Park Lane Hong Kong, a Pullman Hotel offers 818 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 500 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10:30 AM: HKD 284 for adults and HKD 152 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • PLAYT
  • SKYE Restaurant
  • Ebb & Flow
  • SKYE Roofbar

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Corner/local shop
  • In-room childcare (surcharge)
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10764 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

See similar properties

Hong Kong
Hong Kong
Wan Chai
Wan Chai
Family-friendly
Family-friendly
Guest rating 4+
Guest rating 4+
Hotel
Hotel
5 star
5 star

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 8 March 2022 to 23 June 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 284 for adults and HKD 152 for children (approximately)
  • Airport shuttle fee: HKD 150 per person (one way)
  • Valet parking fee: HKD 500 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hong Kong Park Lane
Park Lane Hong Kong
Park Lane Hong Kong Hotel
Park Lane Hong Kong Pullman Hotel
Park Lane Pullman Hotel
Park Lane Hong Kong Pullman
Park Lane Pullman
Park Lane Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel
The Park Lane Hong Kong, a Pullman Hotel Hotel
The Park Lane Hong Kong, a Pullman Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel Hotel Hong Kong

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 378 out of 910 reviews
5 - Excellent 42%
Rating 4 - Good. 361 out of 910 reviews
4 - Good 40%
Rating 3 - Okay. 98 out of 910 reviews
3 - Okay 11%
Rating 2 - Poor. 44 out of 910 reviews
2 - Poor 5%
Rating 1 - Terrible. 29 out of 910 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
Very good management hotel
Stayed 7 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

1/5 Terrible

Stayed 1 night in Feb 2022

1/5 Terrible

checkin waited for more than 30mins..very bad experience. Bath tub and towel is not very clean at all
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The whole experience is pleasant, but the room is generally a little dim, which may not be too ideal for working. The see through partition for the washroom made the whole room look bigger.
Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem that shouldnโ€™t be missed
Weโ€™ve avoided The Pullman for our monthly staycation largely because the pictures on hotels.com seem to show rooms awash with garish orange wood. Fortunately a bargain upgrade means we avoided discovering whether the photography was accurate and instead we had an excellent 23rd floor executive room with gorgeous views over the park and harbour. The bed was exceptionally comfortable and the high floor, proximity to the park and excellent black out blinds made for a superbly restful nightโ€™s sleep. The room was spacious and well designed but without the boutique feel that we love in the St Regis or Fleming but we did love the large shower and the Executive Lounge where the service was exceptional and complimented both the afternoon tea and the views.
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated room.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff have been wonderful, warm and welcoming and always happy to help. Room is a good size, especially for HK.
Stayed 1 night in Jan 2022