Highgate Independent, Honolulu hotels

"Overpriced; was told the tapia tower was recently remodeled but our room didn't appear to be. AC was not functioning correctly; Showerhead was dripping. Although there was an adult pool, kids were in it. Location was good and there were plenty of restaurants in the village although some of them were overpriced as well. No laundry facilities to do our own laundry rather than having to use the hotels overpriced laundry service. We were there during spring break so it was over crowded. Hard to find a vacant chair by the pools. No microwave in the room, we had leftover food but could not heat it up. Wouldn't stay there again. For the money I paid, I expected top of the line service."

"Parking was available for handicapped which is what we needed. always found a spot. Location was great . Walking Distance to Waikiki Beach/"

"There was not even a hot tub. The breakfast place did not even know how to cook scrambled eggs. Someone was playing music very loud late at night."

"Even with repairs on going out stay was still undisturbed and comfortable. Staff here are very friendly and helpful which why every time I visit O’ahu this is the hotel I choose to stay in. The location is convenient and easily accessible to most dining and shopping as well as the beachfront. "

"Very convenient to Pearl Harbor Memorial. Breakfast was quite good. Staff very helpful. Room had a musty smell. The property is a bit dated and needs refurbishing. "

"I have always had a great stay. Just this visit, my room smelled of heavy cigarette smoke. The housekeeping staff came and deodorized the room which didn't last. I now wonder if rooms are cleaned thoroughly after each stay."

"The hotel was great, the location was amazing. Short walk to the beach. Only issue was limited parking and slow elevators"

"This is a great property for beautiful views. While on the property, there was construction near the front door . They do not have shuttles from the airport to your hotel room unless you pre arrange. They do not receive you with Leis. The tiles from the pool were falling off, the paint near the pool is chipping. The coffee is really good. In my room there was multiple markings along the walls. House keeping does not clean properly. You only get your rooms bedsheets changed if you ask. Room service has an automatic surcharge depending on how much you order. Location is key, near the Ala Moana shopping center. The rooms have a tub and a shower separately which is perfect for relaxation. One of the elevators was broken. The gift shop has great options. The restaurant was ok, the ribeye was really tough. The doorbell men are very helpful. The staff is really nice. You do not need a car at this property as everything near. Waikiki is very walkable unless you will be driving out to the north, but you can also use bus transportation or a trolley which they can help you arrange. Booking through this app will have you pay additional costs at the location for incidentals and room charges as well as resort fees. I expected this to be amazing but it falls within a 7 star hotel. Very basic and not worth the cost. "

" the staff was very nice, the hotel was in a very bad condition, with old carpets,very old curtains,and the mattress was very old and mushy. I would not stay there again!only redeeming factor it is 2 min from the airport."