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Reviews of Tau Tau Chu Hotel

3 out of 5
Tau Tau Chu Hotel
No. 210, Fu'an Rd, Hualien City, Hualien County

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 52 reviews" "
Rating 8 - Good. 14 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 2 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Wing

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked that the property was in a quiet yet nice location. The property is in desperate need of updating but I'm an easy guy so I'm ok with it. The one thing that I'm not ok with is the mattress. It is hard as a rock. Felt like I was sleeping on the floor. I had to ask the staff for extra blankets to put on top of mattress. Staff was very nice and accommodating.
Response from 陶陶居 on 18 Nov,2023
感謝您的建議, 我們會努力改進, 希望未來能帶給旅客更優質的體驗! 感謝您的光臨!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from TAUTAUCHU on 20 Jan,2019
感謝您的評論! 祝您一切美滿幸福^^

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A bit dated
The hotel was very close to the train station. It was quite a bit older and a bit run down than it looked like from the pictures. The beds were very hard. Staff was wonderful though and the breakfast was plain and simple.
Stayed 1 night in Apr 2018
Response from shiang on 5 May,2018
感謝您的意見，我們會針對您的寶貴意見進行改善，期待將來有更好的進步。謝謝您，祝您愉快^^

10/10 Excellent

LI HUA

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
反應的問題皆能得到改善
Stayed 3 nights in Nov 2023
Response from 陶陶居 on 30 Nov,2023
感謝您的入住與好評，很開心能為您服務。祝您旅遊愉快一切順心

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
參加太魯閣馬拉松前一晚的住宿, 交通位置方便, 離車站距離近, 早上走個10分鐘即抵達車站. 老闆人很好, 因跑馬拉松所以讓我們延遲退房至12:00. 但因第一次跑馬拉松又遇上火車誤點, 回到民宿已超過12:00. 老闆貼心讓我們快速盥洗後退房, 讓我們香香一天 <3
Stayed 1 night in Nov 2023
Response from 陶陶居 on 18 Nov,2023
感謝您的光臨與好評! 很高興能帶給您好印象. 能讓旅客有開心的住宿體驗是我們最大的光榮! 祝您一切順心愉快!

10/10 Excellent

fumiko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家庭的な雰囲気でとても親切にしてくれました。帰りも駅迄送ってくれました。今度きたら泊まりたい。
Stayed 7 nights in Oct 2023
Response from 陶陶居 on 18 Nov,2023
很高興能接待您! 我們很開心能幫上您的忙, 希望您在台灣的旅行能夠一切順利! 祝您旅遊愉快!

8/10 Good

雅筑

Stayed 1 night in Oct 2023
Response from 陶陶居 on 28 Nov,2023
感謝您的入住! 我們會努力進步, 期望未來能帶給旅客更優質的服務! 感謝您

10/10 Excellent

Yinghui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
回住多次了
已經入住很多次了，來花蓮旅遊的首選
Stayed 1 night in Oct 2023
Response from 陶陶居 on 29 Oct,2023
非常感謝您們一家人一直以來的照顧與包容! 很開心能為您服務, 衷心祝福您一切順心旅遊愉快, 感謝您!

10/10 Excellent

政雄

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CP值很高的平價旅館
Stayed 1 night in Aug 2023
Response from 陶陶居 on 25 Aug,2023
很榮幸能為您們服務，希望您在這段假期中玩得開心！我們商旅在各方面仍有許多待進步的地方，我們會持續努力進步。非常感謝您的光臨！陶陶居商旅敬上

10/10 Excellent

Yuchun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from 陶陶居 on 21 Aug,2023
感謝您的光臨與好評，我們很榮幸能接待您，往後我們也會持續努力進步，非常感謝您！

10/10 Excellent

政雄

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CP值很高的平價旅館
Stayed 1 night in Aug 2023
Response from 陶陶居 on 25 Aug,2023
很榮幸能為您們服務，希望您在這段假期中玩得開心！我們商旅在各方面仍有許多待進步的地方，我們會持續努力進步。非常感謝您的光臨！陶陶居商旅敬上

10/10 Excellent

Yinghui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
回住多次了
已經回住多次了，感覺冷氣冰箱好像都換過，老闆很用心經營，值得推薦
Stayed 1 night in Jul 2023
Response from 陶陶居商旅 on 1 Aug,2023
非常感謝您長久以來的支持，我們會在有限的資源裡努力更新，期盼未來能帶給旅客更優質的服務，由衷的感謝您，並祝您旅遊愉快一切順心

6/10 Okay

shu li

Liked: Cleanliness
Stayed 1 night in Apr 2023
Response from 陶陶居 on 27 Apr,2023
感謝您的光臨! 祝您旅遊愉快

10/10 Excellent

WEN KAI

Stayed 1 night in Mar 2023
Response from 陶陶居 on 7 Mar,2023
感謝您的光臨，祝您旅遊愉快

10/10 Excellent

Yinghui

Stayed 1 night in Mar 2023
Response from 陶陶居 on 6 Mar,2023
感謝您的光臨，我們很開心能為您服務

10/10 Excellent

Yinghui

Stayed 1 night in Dec 2022
Response from 陶陶居商旅 on 13 Dec,2022
感謝您多次的入住與好評！我們很開心能為您服務，並感到榮幸。未來我們會不斷努力進步更新，期許能為大家帶來更好的服務，感謝您！

10/10 Excellent

Yinghui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
已經住很多次了，每次都很舒服，設備比較久一點，有問題反應都會立即解決，還是很喜歡，雖然沒有停車場但旁邊可以免費停車，真的很方便
Stayed 1 night in Nov 2022
Response from 陶陶居 on 12 Nov,2022
感謝您客觀的好評與建議，我們很開心為您服務，並期許在未來能提供更好的設施和服務給所有旅客！非常感謝您，並祝您一切順心！

10/10 Excellent

Hao, Port Moody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to the train station only take 5 minutes, then you you can take 310 bus to the Tailuge, very convenient hotel. The hotel owner very nice, can answer any your questions.
Stayed 6 nights in Oct 2022
Response from 陶陶居 on 14 Oct,2022
感謝您的光臨!祝您旅遊愉快

10/10 Excellent

SHIH CHIEN

Stayed 1 night in Sep 2022
Response from 陶陶居 on 14 Oct,2022
感謝您的光臨!祝您旅遊愉快

8/10 Good

Te Hao

Stayed 1 night in Jul 2022
Response from 陶陶居 on 15 Jul,2022
感謝您的光臨與評價! 祝您旅遊愉快^^

8/10 Good

SSU-WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from 陶陶居 on 2 Jun,2022
感謝您的光臨，我們會持續努力進步，並期待再次為您服務，感謝您！

4/10 Poor

Hsiang-Hsuan

Stayed 2 nights in Apr 2022
Response from 陶陶居 on 12 Apr,2022
謝謝您的光臨

10/10 Excellent

KoJen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from 陶陶居 on 7 Mar,2022
感謝您的好評與入住，很榮幸能為您服務！祝您一切愉快^^

8/10 Good

CHUN YEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from 陶陶居 on 5 Jan,2022
感謝您的評價與入住, 祝您旅遊愉快^^

8/10 Good

CHIH HSIANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from 陶陶居 on 29 Nov,2021
感謝您的光臨與評價，我們會繼續努力進步！祝您旅遊愉快^^ 期待您有機會再次光臨^^

10/10 Excellent

Tsung Wei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from 陶陶居 on 21 Nov,2021
感謝您的光臨與好評! 能為您們服務是陶陶居的榮耀! 祝您旅遊愉快一切順心^^ 陶陶居敬上

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from 陶陶居 on 12 Sept,2021
感謝您的評價與入住，能為您服務是我們的榮幸！ 祝您一切幸福愉快^^ 陶陶居商旅 敬上

10/10 Excellent

Meng Ying

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務態度好，可以事先說無提供早餐更好. 兩人房床太軟，枕頭有點低！但整體來說，不錯
Stayed 1 night in Nov 2020
Response from 陶陶居 on 15 Nov,2020
感謝您的入住與建議^^ 在訂單上有註明不含早餐喔！但確實我們也應該再提醒旅客！是我們的疏忽！未來我們會再努力改進，非常感謝您的好建議^^ 祝您旅遊愉快，一切美滿 陶陶居敬上

8/10 Good

WAN-LIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
房間老舊，價錢便宜地點佳
早餐可以吃飽，雖然是中式為主，有粥和幾樣小菜，但也有吐司、果醬、咖啡和茶。 設備簡單，房間老舊，但整體維持乾淨。 雖然之前看到ㄧ些負面評論，但我認為是不公平。因為以如此便宜的價錢（約花蓮其他旅館的1/2價錢），這樣的服務和設備是合理的。 下次來花蓮還會再入住。
Stayed 1 night in Jul 2020
Response from 陶陶居 on 18 Jul,2020
感謝您的入住與支持，我們會不斷努力進步並堅持清潔與優質服務心，且如您所述在任何時候維持當地的平價，讓所有旅客有更多發揮的荷包空間，得到更滿意的旅行體驗。感謝您

8/10 Good

DUEN SHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
兼具旅館及民宿優點的一次住宿體驗。
介於商務旅館與民宿之間的旅舍，24小時的櫃台保有旅館的優點，有居家感覺的房型及從業人員的親切感則像民宿。因為有陽台及大窗戶所以採光充足為最大優點。 建物稍有年代及位於後站又需步行一段時間，或許是減分之處，但其價格以觀光地來說仍屬實惠，因此日後仍會列入去花蓮市住宿的首選之一。
Stayed 2 nights in Jul 2020
Response from 陶陶居 on 13 Jul,2020
感謝您的入住與評價，很高興能為您服務，祝您旅遊一切順心愉快！感謝您！

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hôtel vieillot, sanitaire hors d’âge et très mauvaise literie. Le matelas est aussi dur qu’une planche, mal de dos garanti au réveil. Par contre la gentillesse des gens était vraiment appréciable mais ne réussit pas à compenser les 2 mauvaises nuits passées dans cet hôtel.
Stayed 2 nights in Dec 2019
Response from tautauchu on 1 Jan,2020
Thank you for your very non-objective suggestions and comments !! Thank you for staying at our hotel !!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中式早餐好吃，停車也方便，還有很多漂亮的石頭擺飾
Stayed 1 night in Aug 2019
Response from 陶陶居 on 25 Aug,2019
感謝您的好評與光臨^^ 祝您們旅途愉快，一切順心^^

8/10 Good

Yang heon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 좋은데 침구 소독 바랍니다.
매우 친철하고, 청결하고, 화롄 기차역도 가깝고(기차역 후문격인 서문출구 약 500미터 정도) 자전거도 무료대여해 줍니다. 한가지 아쉬운게 침구속에 보이지 않는 작은 벌레(대만 특유 벌레)에 물려서 한국에 온지 7일이 지났는데 가려워서 힘듭니다. 호텔 관계자가 이글을 보시면 침구 소독을 부탁드립니다.
Stayed 1 night in Jul 2019
Response from 陶陶居 on 12 Aug,2019
謝謝您的正面評價。您入住時正值夏季，我們猜測您指的蟲子可能是從陽台進來的，(夏天花蓮很多小黑蚊)。假如您有即時反應的話，我們一定會提供適當處理，希望您記得台灣花蓮的好，歡迎下次重遊花蓮^^感謝您~

10/10 Excellent

Junko

Liked: Staff & service, property conditions & facilities, room comfort
買得かな
１人旅なので駅から近いところを選びました。オーナーはとても親切です。朝食は期待しないほうがいいです。
Stayed 3 nights in Jul 2019
Response from TAUTAUCHU on 1 Aug,2019
感謝您的光臨! 您是一位很活潑的旅客, 能招待您是我們的榮幸! 祝您旅遊愉快^^ 感謝您!

6/10 Okay

HSUAN CHENG

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from 陶陶居 on 3 May,2019
感謝您的光臨

10/10 Excellent

LI HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
訂房前的聯繫，陳老闆很積極回覆；老闆家人親切、房間舒適乾淨、離後站步行約10分鐘，老闆仍貼心提供專車接送，真得很棒！早餐還不錯，但連住五天四夜，建議可變化菜色，因這四天唯一變化的只有一樣青菜，感謝！
Stayed 4 nights in Nov 2018
Response from 陶陶居 on 30 Nov,2018
感謝您的好評與建議!! 也很感謝您在入住期間給予我們親切溫暖的好印象! 非常有禮貌的好客人^^ 我們會針對您的建議加強努力改進, 感謝您 祝您一切順心美滿^^

8/10 Good

HUNG-CHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境不錯,雙人房也蠻大的,只是,雖然鄰近火車站,但是徒步的話,還是要走比較久一點。
Stayed 2 nights in Nov 2018
Response from 陶陶居 on 21 Nov,2018
感謝您的光臨與建議，徒步至火車約六分鐘，也有免費腳踏車借用喔！ 再次謝謝您的光臨，祝您一切美滿^^

10/10 Excellent

yung wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好有人情味酒店
Stayed 2 nights in Oct 2018
Response from 陶陶居商旅 卿祥 on 11 Oct,2018
感謝您的入住! 您是位很有禮貌的好客人! 祝您一切美滿^^ 期待有機會再為您服務^^

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from 陶陶居 on 30 Jun,2018
感謝您的評價^^ 期待您有機會再來花蓮玩^^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆很親切，讓第一次至花蓮個人旅行的我很自然。
Stayed 2 nights in May 2018
Response from 陶陶居 on 30 Jun,2018
感謝您的好評價^^ 期待您有機會再來花蓮玩^^ 祝您一切美滿^^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
感謝您的光臨與評價^^ 陶陶居 敬上

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
舊旅店，清潔度不能算高 服務人員都很nice
Stayed 2 nights in Nov 2017
感謝您的評價與建議! 我們是當地長期經營的旅館! 清潔是我們要求的重要事項! 您的建議, 我們會努力再努力^^ 感謝您~

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017
感謝您的好評! 祝您一切美滿^^

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Jul 2017
感謝您的評價

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很像是家庭套房，雖然不是新的但是很乾淨也很舒服，可惜衣櫃味道較重。
Stayed 2 nights in May 2017
感謝您的評價^^ 我們會持續努力並加強改進缺失! 期待您下次光臨^^

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017
感謝您的評價^^ 我們會持續努力並加強改進缺失! 期待您下次光臨^^

10/10 Excellent

Lan Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便,整潔和寧靜的旅館
旅館環境舒適和寧靜，交通方便，步行5分鐘可到達火車站
感謝您的評價^^ 我們會持續努力並加強改進缺失! 期待您下次光臨^^ 祝您 一切順心美滿

6/10 Okay

Wing Chuen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
時光倒流的酒店
全部酒店設備很舊
Response from shiang on 28 May,2018
感謝您的意見，我們會持續改善，謝謝您

10/10 Excellent

WEN CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
頭家娘非常親切 大推
感謝您的入住與好評價! 您也是很好的客人, 很榮幸接待您, 期待您下次光臨^^

8/10 Good

WAI TAK RICKY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比高。
感謝您的入住與評價! 期待您下次光臨^^