ITE College West
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Hotel Grand Pacific
Rochor
per person
20 Jun - 24 Jun
Return flight included
Bangkok (BKK) to Singapore (SIN)
7.6/10 Good! (1,005 reviews)
We had a very comfortable stay at the Grand Pacific for 5 nights. The location is very convenient to get around in Singapore by public transport as well as walking. There’s bus stops right outside the hotel and within 250m from the hotel, you can practically get a bus to anywhere in Singapore.
I would rate this property a 5 star, except for a few reasons. We arrived at 5am and while I totally understand check-in is at 3pm, I would expect from a service perspective that you atleast offer your guests (who have already completed check-in formalities) waiting in your lobby a bottle of water as a courtesy. We had shifts change from the night to the early morning staff, but felt overlooked for more than 3 hours as we headed out at 8am.
The room telephone wasn’t working, which we discovered the next day. The staff were prompt to send maintenance crew to have a look, but it seemed the line was dead and needed external contractors to attend. We opted for the issue to not be looked at, but ideally one would expect this to be picked up in checks while the room is prepared.
Our 3 year old’s bath towel was mistakenly collected by the housekeeping staff while changing towels on Day2, and I had to keep following up the issue. However, Lee and Christine were better than other staff who took the trouble to look into it and help redress. Christine helper reimburse me while checking out, which I appreciated. It was hard to explain to a toddler why their towel disappeared.
Reviewed on 29 Apr,2024
Tours & day trips
See all 366 activitiesOpens in new tabSingapore Hop-On Hop-Off Bus Tour
Activity duration is 1 day
4.2 out of 5 with 160 reviews
Free cancellation available
Food, drink & nightlife
See all 74 activitiesOpens in new tabSmall-Group Food Tour With Hawker Centre: Eat Like A Local
Activity duration is 6 hours
5.0 out of 5 with 1 review
Free cancellation available
Attractions
See all 49 activitiesOpens in new tabNight Safari Ticket with Transfer
Activity duration is 4 hours
3.8 out of 5 with 264 reviews
Free cancellation available
Adventure & outdoor
See all 25 activitiesOpens in new tabLion City Bike Tour of Singapore
Activity duration is 4 hours
5.0 out of 5 with 6 reviews
Free cancellation available
Classes & workshops
See all 19 activitiesOpens in new tabPrivate Singapore Photography Tour with a Professional Photographer
Activity duration is 3 hours
Free cancellation available
Popular places to visit
Keat Hong Garden
Explore the great outdoors at Keat Hong Garden, a lovely green space in Singapore.
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Tembusu Park
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Lot One
During your trip to Singapore, you can search for that perfect souvenir at Lot One. Amble around this vibrant area's picturesque gardens and enjoy its top-notch restaurants.
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Explore the great outdoors at Choa Chu Kang Park, a lovely green space in Singapore.
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You can take time to visit Tengah Loop during your travels to Singapore.
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Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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