Aerial view

Reviews of Insotel Tarida Beach Resort & SPA - All inclusive

5 out of 5
Insotel Tarida Beach Resort & SPA - All inclusive
C/ La Morena s/n, Sant Josep de sa Talaia, Ibiza

Reviews

8.2

Very good

Rating 10 - Excellent. 40 out of 75 reviews" "
Rating 8 - Good. 19 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 5 out of 75 reviews" "
Rating 2 - Terrible. 6 out of 75 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place for the views and the pool. Staff was kind. Food was an abomination but the drinks were on point. Really no water available which was weird. Also they covered their air conditioner vents with tape - we only discovered it after 2 hot nights. How cheap!! Removed them and was finally able to sleep in comfort.
Stayed 3 nights in Jul 2023

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, staff & service
This trip started off as a lie from once we walked into the property, the listing says ADULT ONLY ALL INCLUSIVE. That's a big lie 1 small section of the resort resort is adult only but yet we still daw saw kids running. This was our honeymoon trip so we were super excited excited about what we saw online. Next the staff acts like you don't exist or are stupid, I asked several times about paying for a upgrade on the room (they said they have availability) came back the next day after we got into our room and asked what was available and I got the run around and they said they would let me know (never heard from them the whole trip) Now for the all inclusive part only part of the resort was all inclusive other parts of the resort were off limits to us. LIKE WOW wouldn't recommend to my worse enemy.
Stayed 4 nights in May 2023

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

4/10 Poor

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property is family friendly. Unfortunately, it was the least inclusive all-inclusive I have ever been to. There was no one to help with your bags. They did not provide washcloths, robes or slippers. Even though it was “all-inclusive” there is an up charge for premium alcohol. The adults only areas are not quite separate from the family areas. It left a lot to be desired. They also couldn’t find my reservation and offered no compensation for their error. I wanted to leave early, but I would’ve lost my money. It was the first vacation that made me want to hurry home.
Stayed 5 nights in Aug 2022
Response from Manager on 9 Sept,2022
Dear guest,Thank you for sharing youre opinion.Kind regards from Ibiza

2/10 Terrible

RJ

Stayed 4 nights in May 2022

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021

6/10 Okay

alexander

Travelled with partner
Disliked: Staff & service, amenities
Been waiting for room until 6 pm on reception, nobody care. Newer come again
Stayed 2 nights in Oct 2021
Response from Sesatori Recepcion on 17 Oct,2021
Good morning, let us know your room number and a mobile phone number to contact you. Regards Sensatori reception team

6/10 Okay

Enes, Chicago

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Outside very well maintained.
Stayed 8 nights in Sep 2021
Response from Manager on 26 Sept,2021
Dear guest, Thank you for sharing youre experience. Kind regards form Ibiza

8/10 Good

Mikeala, Flushing

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was great and very relaxing. Bartenders by the pool were amazing, Babas, Andy & Isla was fantastic. Front desk staff are horrible, no customer service skills, not helpful and is rude. No one tells guests about the app or if there are any events going on throughout the week.
Stayed 4 nights in Sep 2021
Response from Manager on 14 Sept,2021
Dear guest, Thank you for sharing youre experience in our resort. We will forward youre coments to the bartenders and we will also work what could of hapen with the front desk however we do apologize for any incovenient you may have had. Hoping to have the chance to greet you once again in a near future in our resort. Kind regards from Ibiza

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
outstanding place to say. i wish we had an ocean view but everything else was incredibe
Stayed 4 nights in Sep 2018
Response from Jana H. on 26 Sept,2018
Dear Guest, thank you so much for sharing these glowing comments with us. We are thrilled to hear that you found your paradise with us. We look forward seeing you again and continue to be at your service. Kind regards Jana Harustiakova Assistant Manager

2/10 Terrible

Amy

The rudest and most vindictive staff I've even enc
The staff are vindictive and the absolute rudest hotel staff I've ever come across. I travel for business every week so this is a very well qualified statement. Ruined our stay
Stayed 2 nights in Sep 2018
Response from Jana H. on 13 Sept,2018
Dear Amy, thank you for sharing your comments. We are very sorry that you didn´t agree with the general booking conditions that you have already accepted whilst making your booking. It was not our intention at all to make you feel unwelcome, we just informed you that it was not possible to change these general conditions after checking with our Head Reservation Manager, who also contacted your travel agency. We apologize that you found our staff rude for this reason, as we always try to make our best to provide the professional customer service. Kind regards Jana H. Assistant Manager

10/10 Excellent

Brooke, Girona, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing staff!
We had nothing but a great experience at Insotel Sensatori, the entertainment was a particular standout, and we loved seeing the show cast and Keiran and Massimo every night !
Stayed 3 nights in May 2018
Response from Jana Harustiakova on 19 May,2018
Dear Brooke, thank you very much for letting us know what has made your Insotel Sensatori experience such an enjoyable one. We appreciate your compliments. We hope to be able to welcome you back again Kind regards Jana Harustiakova Assistant Manager

10/10 Excellent

Maria, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very-very good!beautiful green territory,excellent food and drinks,good location with a beautiful view and sunset bar where you can meet a stunning sunset
Stayed 7 nights in Oct 2017
Response from Jana H., Assistant Manager on 28 Oct,2017
Dear Maria, thank you very much for sharing your wonderful feedback and beautiful pictures with us and Expedia users. We appreciate your compliments on our location, food and views. We hope to welcome you back again in the future. Kind regards

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Getaway
My husband and I stayed at the Insotel Tarida Beach Sensatori during our first trip to Ibiza. We were very satisfied with the location--close enough to nightlife in San Antonio and Ibiza Town, and far enough away to have some separation. The resort was beautiful, the room was awesome with a great view. The Sunset Bar had an amazing Sunset as did the main dining area. The food was excellent and plenty of variety. The staff, especially the housekeeping and food and beverage staff were super friendly, worked really hard to give guests anything they desired. The bartenders were all excellent. The beach was beautiful, crowded, filled with gorgeous people, and there are numerous great off-resort restaurants to grab drinks and snacks. The courtesy showers were a perfect touch since we had a late flight, we got to spend another full day at the resort. The only complaint was that the front desk staff seemed clueless at times and not helpful with small requests like getting a charger converter (there was one up the street at the store, we discovered), exchanging money, and locating lost clothing. There are also a TON of kids, so just be warned if you are looking for an adult getaway :) Overall it was definitely worth the price with the food/beverage/location/ambience combination. We would definitely recommend to friends and can't wait to come back!
Stayed 5 nights in Aug 2017
Dear Allison, thank you very much for this hilarious revies following your stay. We are very delighted to read how much have you enjoyed our facilities and services. We appreciate your compliments on our staff in general, as it is a great motivation for us all. I have also noticed your comments about Front Desk staff and already passed them to Front Office Manager in order to improve in the future. There is an ATM at reception as well. Once again many thanks for your time in posting your wonderful impressions and recommendation. It will be our big pleasure to welcome you back again next year. Kind regards Jana H. Assistant Manager

8/10 Good

Amanda

Liked: Property conditions & facilities
European Island Vacation
The food was not the best. Drinks were excellent. Entertainment was good. The restaurants (esp buffet) was extremely clean, well kept, modern & new. The bed was very hard & uncomfortable. Atmosphere was beautiful. Really gorgeous view! Adults only pool was very peaceful, calm, wonderful. Do wish they had a swim up bar thou. Bizarre septic smell was strong the majority of the time throughout the resort- nauseating, distracting, disturbing. Entire place was pretty bug free. Most of the staff spoke English very well. Took public bus to old Ibiza town. Was beautiful, fun, great shopping. Overall the hotel, location & trip itself was very worth it, memorable, & enjoyable experience!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Sommige staf is weinig behulpzaam. Niet wat je verwacht voor een 5 ster resort. Het eten is kwalitatief laag.
Stayed 6 nights in Sep 2023

4/10 Poor

Manfred

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Demasiado caro y los accesoz incomodos (PLAYA PISCINA COMEDOR)
Stayed 6 nights in Jul 2023

4/10 Poor

Jay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

Christelle

Travelled with partner
Disliked: Cleanliness, staff & service
Classé 5* Luxe, infrastructure et cadre agréables. Pour le reste, rien d’un 5*L, ni d’un 5, pas même d’un 4 pour la qualité de la nourriture et des boissons que j’ai pu prendre avec le pseudo « all inclusive ». Les cocktails n’en sont pas (faits en machine). Zone 16 non respectée. Odeurs nauséabondes 2 jours de suite piscine adulte (station épuration / fosse septique). Le surclassement payant du vrai all inclusive ne nous a pas été proposé au check-in qui fut étrange (froid, rapide), pas plus que la bouteille promise en chambre pour l’anniversaire de mariage n’a pas été livrée / servie. L’hôtel n’a pas été capable de commander un taxi pour l’aéroport (nous avons failli rater notre vol), le manager a été annoncé comme venant nous voir sur le perron de l’hôtel à plusieurs reprises : il n’en fut rien. RIEN n’a été fait pour rattraper ce fiasco.
Stayed 2 nights in Oct 2022

8/10 Good

Ravinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede plek om met kids naartoe te gaan. Er is voldoende op het resort te doen. Groot nadeel: het resort is NIET all-inclusive ondanks dat dat wel zo verkocht wordt. Je kunt op enkele plekken gebruik maken van eten en drinken, maar de meeste restaurants en bars zijn tegen extra kosten. Ander voorbeeld: de strandbedjes moet je gewoon huren en zitten dus niet bij je verblijf. Ook apart dat er geen drinkwater op de kamer achtergelaten wordt (alleen 1 fles bij aankomst). Wij hadden een kamer met een swim-up pool. Met onze kleine was dat heel prettig. De bedden waren ook goed. Het is dus vooral echt jammer dat je nog steeds voor een hoop bij zal moeten betalen. Het buffet restaurant is inclusief maar eigenlijk wel een eetschuur. En daarnaast beperkt geopend. Het personeel is heel vriendelijk en netjes. De kamer, het restaurant en de tafels zagen er altijd netjes uit. Al met al een prettig verblijf maar geen droombestemming
Stayed 5 nights in Sep 2022

4/10 Poor

Kevin

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2022

8/10 Good

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Praktische Zimmerausstattung, perfekter Bereich ab 16 Jahren
Stayed 6 nights in Aug 2022

10/10 Excellent

Elle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Echt een geweldige accommodatie! Bij aankomst was er helaas geen kamer voor ons beschikbaar. We mochten daardoor een nacht verblijven bij een ander Insotel hotel wat eveneens helemaal top was. De volgende dag terug naar Insotel Tarida, een kamer upgrade gekregen (met zwembad). Het hotel beschikt over diverse faciliteiten. De all-in clusive formule is heel uitgebreid, zowel qua drank als qua eten. Het buffet restaurant biedt heel veel heerlijke gerechten. De ligging van het hotel is top, aan het strand van Cala Tarida. Vriendelijk en behulpzaam personeel.
Stayed 6 nights in Aug 2022
Response from Manager on 9 Sept,2022
Dear guest,Thank you for sharing youre opinion.Kind regards from Ibiza

8/10 Good

Luminita Iaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piscine pour adultes, restaurants, chambres. Dommage que la salle de sport est loin de l’hôtel.
Stayed 6 nights in Jul 2022
Response from Manager on 9 Sept,2022
Dear guest,Thank you for sharing youre opinion.Kind regards from Ibiza

8/10 Good

Fanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le sejour s est bien passé. Le gros bémol concerne la restauration. Les plats n étaient pas bons. Pour exemple, Le poisson à la plancha était cuit et recuit, le steak du burger avait la consistance de la chair à saussisse... Les desserts mauvais. Nous avons mangé essentiellement des crudités, des pâtes...
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021
Response from Manager on 5 Oct,2021
Dear guest, Thank you for youre wonderfull evaluation . Kind regards from Ibiza

10/10 Excellent

Thomas

Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer vriendelijk, hardwerkend personeel. Accomodatie was netjes onderhouden, keurig schoon en heerlijke bedden! Wij komen zeker terug
Stayed 3 nights in Oct 2019
Response from Jana H. on 30 Oct,2019
Dear Guest, thank you veyr much for sharing your excellent feedback. We are very pleased to know that you liked your room and comfy beds. Your compliments about our hard-working staff are highly appreciated. We are glad that you are tempted to come back. It will be our pleasure to welcome you here again. Kind regards Jana H. Assistant Manager

10/10 Excellent

Eliana Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo.
El hotel está a unos pasos de Playa tarida. El personal super amable. La limpieza exelente. La comida exquisita. Felicitaciones al gerente del lugar. La decoración muy buena. Muy buen ambiente.
Stayed 3 nights in Sep 2019
Response from Jana H. on 30 Sept,2019
Estimada Eliana, muchas gracias por compartir su excellente valoración. Nos sentimos muy orgullosos al poder ver las sensaciones que dejamos en nuestros clientes. Y es nuestro máximo premio recibir vuestras felicitaciones, ya sean en persona directamente o a través de las redes. Sera un placer de volver a verle de nuevo. Saludos, Jana H. Asistente Dirección

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPERO NUESTRAS EXPECTATIVAS
Es un hotel fabuloso y con un personal excelente y muy profesional. Supero nuestras expectativas
Stayed 4 nights in Sep 2019
Response from Jana H. on 18 Sept,2019
Estimado Cliente, muchas gracias por su excelente valoración de su estancia. Estamos encantados de conocer su comentario y saber que ha disfrutado de nuestro resort y sus servicios. Sera un placer recibirle de nuevo los proximos años. Saludos Jana H. Asistente Dirección

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019
Response from Jana H on 16 Sept,2019
Dear Guest, just to inform you that we haven´t received any comments, we can´t see anything. Kind regards Jana H

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Notre sejour vient de se terminer aujourdhui et ce fut un merveilleux sejour ! Rien à dire ni à redire du début à la fin de notre sejour. La chambre parfaite, l hotel propre
Stayed 5 nights in Aug 2019
Response from Jana H. on 6 Sept,2019
Dear Guest, sincere thanks on your fantastic review. We do appreciate your time to share your marvelous experience with us. We are glad that you liked your room and everything in general. We look forward to welcoming you back another time. Kind regards Jana H. Assistant Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait dans son ensemble. Horaire des repas à prolonger
Stayed 7 nights in Aug 2019
Response from Jana H. on 2 Sept,2019
Dear Guest, thank you for posting your comment. We are glad that you enjoyed it in general. We appreciate each insights and suggestions of our valued guest. We hope to be able to welcome you back again. Kind regards Jana H. Assistant Manager

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 6 nights in Aug 2019
Response from Jana H on 24 Aug,2019
Dear Guest, unforunately we can´t see any comments. Kind regards Jana H

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso hotel, ubicado en una zona muy bonita. la comida espectacular, un trato muy agradable, las habitaciones muy grandes, modernas y cómodas. Ha sido una estancia maravillosa, lo recomiendo y volveré a repetir!!
Stayed 4 nights in Aug 2019
Response from Jana H. on 12 Oct,2019
Estimado Cliente, muchas gracias por compartir su experiencia bonita y por su recomendacion. Agradecemos sus comentarios positivos. Estaremos encantados de volver a verle de nuevo. Saludos Jana H. Asistente Direccion

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propreté, accueil , buffet parfait Point negatif la literie
Stayed 4 nights in Jul 2019
Response from Jana H. on 6 Aug,2019
Dear Guestm thank you for your time to share your impressions. We are glad that you liked your overall stay in general and appreciate yoour comments. We have also noted your point to improve on in the future, we will pass it to the Housekeeping department. We hope to be able to welcome you back again. Kind regards Jana H. Assistant Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Camera con piscina semi privata. Aria condizionata ok. Umidità in camera. Piscine affollate.
Stayed 9 nights in Jun 2019
Response from Jana H. on 10 Jul,2019
Dear Guest, thank you for taking time in sharing your comments about the swim up room. We are glad that the aircon is working properly, however we can not check the state of your room, as we don´t know your room number. In case you are still staying in our resort, please don´t hesitate to contact me or my colleague Sara, our Public relations. We would like to help you if we can. The hotel is full, so the pool areas are busier in high season. Thank you for choosing our resort. Kind regards Jana H. Assistant Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essendo un hotel non scelto direttamente ma come opzione propostami da expedia per riorganizzare un viaggio non andato a buon fine sono complessivamente rimasta contenta. Fondamentale per chi non ha figli avere la camera con la piscina privata in quanto la struttura è decisamente per famiglie. L’unica nota “negativa” è stata il ristorante a là carte che proponeva piatti non molto diversi da quello che trovavi al buffet. La qualità del cibo la ritengo nella media. Sicuramente per inglesi e tedeschi ottimo, ma per un italiano ancora da migliorare. Ottima posizione per stare fuori dal caos di Ibiza città.
Stayed 7 nights in Jun 2019
Response from Jana H on 14 Jun,2019
Dear Guest, thank you for taking time in sharing your impressions. We are glad to hear that you liked our location and faciltities in general. We are sorry we could not achieve your expectations about the food. All in all we are pleased to read that after some problems with expedia, the option to rebook and stay with us was convenient for you. Thank you for being our Guest. Kind regards Jana H. Assistant Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dommage qu’il faille remonter de la plage sous le soleil ,c.est un peu fatiguant
Stayed 7 nights in May 2019
Response from Jana H. on 14 Jun,2019
Dear Guest, this is a resort and it is not just one building, so the guests have to walk more to get to the beach. We are sorry to hear it is not so convenient in general for you. Thank you for choosing our resort. Kind regards Jana H. Assistant Manager

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique séjour dans cet hôtel, prestations 5 étoiles au top.
Stayed 5 nights in May 2019
Response from Jana H. on 19 May,2019
Dear Guillaume, thank you very much for this excellent comments. We are looking forward to welcoming you back again. Kind regards Jana H. Assistant Manager

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour
Très bel hôtel, personnel extrêmement sympathique. Repas très corrects. Point négatif ( parce qu’il en faut) insonorisation pas top, piscines non chauffées en mai ça caille, pas de transat réservés à l’hotel Au bord de mer.
Stayed 5 nights in May 2019
Response from Jana H. on 16 May,2019
Chere Amelie, merci beaucoup pour votre comment. Au revoir en la prochaine fois chez nous. Mis meilleurs saluts Jana Assistant Manager

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Jana H. on 26 Oct,2018
Dear catherine, unfortunately we can not see any comments. Your post is completely empty. Can you please send it again? Thank you Kind regards Jana H. Assistant Manager

10/10 Excellent

christophe, PARIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente vacances à ibiza
Hôtel avec 5 piscines, 5 restaurants et situé au bord de la plage. Le personnel est vraiment à l'écoute et très sympa. Ils sont plusieurs à parler à français. Grand choix dans le buffet, la nourriture est plutôt bonne. Les desserts sont très moyens.
Stayed 6 nights in Sep 2018
Response from Jana H. on 23 Sept,2018
Dear Christophe, thank you for letting us know what has made your stay with us a comfortable and memorable experience. it is a great pleasure to read your compliments to our team and facilities. We hope to continue do deliver great experiences to you whenever you decide to return to Ibiza. Kind regards Jana Harustiakova Assistant Manager

10/10 Excellent

Arkaitz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout y est!
Un superbe hôtel. Tout confort, service irréprochable. Plage petite mais très belle et l'eau transparente. Tout y est pour passer des vacances reposantes. TOP
Stayed 7 nights in Sep 2018
Response from Jana H. on 23 Sept,2018
Dear Akraitz, thank you for posting your kind feedback following your stay. It is a pleasure to hear that you had an overall great stay and enjoyed the location. We hope to see you back another time in the future. Kind regards Jana H. Assistant Manager

10/10 Excellent

Verified traveller

semplicemente tutto perfetto...cordialità, ottimo cibo, posizione paradisiaca e tanta pulizia....
Stayed 7 nights in Sep 2018
Response from Jana H. on 23 Sept,2018
Dear Guest, thank you for sharing these kind comments with us. We hope to welcome you back again in the future. Kind regards Jana Assistant Manager

10/10 Excellent

Catherina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018
Response from Jana H. on 12 Sept,2018
Dear Catherine, I am sorry but we can not read anything. it is completely empty. Kind regards Jana H. Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto todo, la situación excelente y el Bufet de lo mejor q he probado
Stayed 7 nights in Sep 2018
Response from Jana H. on 19 Sept,2018
Estimado Cliente, Nuestros más sinceros agradecimientos en nombre de todo el equipo. Es para nosotros un verdadero placer saber que su estancia en el hotel fue completamente satisfactoria. Estaremos encantados de volver recibirle en futuras ocasiones. Saludos Jana Harustiakova Adjunta a Dirección

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God ferie. Flot betjening. God mad. Mange mennesker ved poolen og stranden
Stayed 10 nights in Jul 2018
Response from Jana H. on 27 Jul,2018
Derar Guest, thank you for sharing your lovely comments. We are glad that you enjoyed your stay with us and found the food to your liking. We hope to welcome you back in the future. Kind regards Jana Harustiakova Assistant Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Hôtel consacré à une clientèle anglophone uniquement. Les animations sont toutes en anglais 7jours sur 7, pas de dépaysement, quel dommage ! Alors que nous avons été séduits à l’arrivée, grosse déception en arrivant dans une petite Chambre où le canapé avait été transformé en lit pour pour nos deux enfants qui ont dormi dans la même’ piece que nous , et ça c’est vraiment pas top! Le ménage et l’état de la literie n’étaient à notre sens pas digne d’un hôtel *****.. Par contre le personnel est très accueillant surtout au niveau du restaurant ou là encore vous retrouverez des menus pour séduire la clientèle anglaise qui représente 99% des clients. En revanche, il y a d'autres restaurants sur place que l’on peut réserver et qui sont chers mais on y mange très bien ! D’ailleurs je vous recommande les restaurant en dehors des hôtels. Pour finir, La plage juste est magnifique !
Stayed 5 nights in May 2018
Response from Jana H. on 2 Oct,2018
Dear Guest, thnak your for taking time to share your feedback following your stay. We are sorry that we could not meet your expectations in all areas, esp. regarding the room size. We are glad that you found our a la carte restaurants to your liking. Thank you for choosing our resort. Kind regards Jana Harustiakova Assistant Manager