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"Everything !"

"Very clean hotel and rooms. Staff are responsive and friendly. Would have rated this 5 star across the board except for a couple of things: on one housekeeping service, they failed to replenish toilet paper so I had to intercept a housekeeper in the hallway; second thing is that some of the rooms need touching up on things like peeling wallpaper. "

"Very cool "

"A young man at the front desk was so unbelievably helpful and made the stress of traveling far more enjoyable. I only wish we could have stayed longer, and we’d gotten his name to give him the credit for exceptional customer service that he deserves"

"The hotel is at the centre of the Old Quebec City with couple minutes walk. My family did enjoy 2 nights at the hotel."

"Excellent"

"Restaurant and pool area are fun and funky!"

"Ce n'est pas la première fois que je réserve à cet hôtel mais malheureusement je trouve qu'il manque d'amour. Un bon ménage à la ventilation dans les chambres et dans la section piscine les fans au plafond sont dû pour un bon nettoyage et la peinture se décolle a quelques endroits et l'eau du spa beaucoup trop chaude et les jets ne marchent pas jai voulu en parler à la réception mais jamais personne...ça serait dommage de laisser cette belle hotel se détériorer. Mais le personnel très gentils "

"Attentive and helpful staff; conscientious and thorough house-keeping staff, fine facilities, including some recent renovations. Our room had a street view, and the pub across the street did have loud-ish music that we were mostly able to mask with a white noise app. Our meals in the local restaurants ranged from good to excellent. It's high tourist season, and we probably wouldn't go again this time of year - but we are thinking about November "