Impiana Hotels with Shuttle Services

"Like the location it’s walking distance to the historical KTMB and train station. It’s especially beautiful at night. Downside is there aren’t too many options for food close by. After the restaurants closed for the night, it’s unlikely to get some late night snacks. Extremely low pressure for hot water in the shower and the temperature control panel for the room doesn’t seem to work. May need a bit of upgrade on that. Breakfast buffet was wonderful and truly satisfying with all types of cuisine. "

"We visited 13 years ago and found it incredible then. This time around it felt tired, the pool and bar didn’t seem like it had been touched in that time and the room was smaller than we remember. We loved KL and the location was great but we probably won’t return. "

"Great hotel central nice restaurant and lots to do around the hotel "

"Quality of breakfast is lacking but the spread is ok."

"Excellent breakfast buffet. Great location. Wonderful room and very professional and welcoming staff."

"Best breakfast buffet ever, and we've had a lot of breakfast buffets! The room was a little small, but nice. Easy and quick access to KL sights and shopping. Pool area was nice, and we were able to find two loungers easily at all times we tried."

"Great location across from Pavilion mall. Confortable bed and friendly service. Amenities and property is older, but adequate."

"Packed breakfast as organised as departure was 5am. Fire alarm came on just after midnight, and no advice was announced, to go back to sleep. A bit disturbing but too sleepy to climb down the fire stairs to find out if there was really a fire !"

"I cannot thank the staff at Hilton KL Sentral enough for their excellent service and help. I stayed there a couple times for my egg freezing trips. During my first stay, I lost one injection in the fridge. I called the hotel after realising I didn’t bring it back, Ida responded and found the med immediately. Then they kept it for me in a fridge and brought it to my room during my next visit (coordinated by Clift). Really appreciate the help 🙏"