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Reviews of DoubleTree by Hilton Istanbul Avcilar

5 out of 5
DoubleTree by Hilton Istanbul Avcilar
Cihangir Mah. D 100 Guney Yan Yol, No:289, Istanbul, Istanbul

Reviews

8.2

Very good

Rating 10 - Excellent. 303 out of 582 reviews" "
Rating 8 - Good. 143 out of 582 reviews" "
Rating 6 - Okay. 58 out of 582 reviews" "
Rating 4 - Poor. 40 out of 582 reviews" "
Rating 2 - Terrible. 38 out of 582 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MohammadReza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from DTBH AVCILAR on 19 Mar,2024
Dear Guest,Thank you for taking time to complete our guest questionnaire to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely, Mahir Erensayın Assistant Front Office Manager

4/10 Poor

Alla

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Receptionist is unprofessional and treated without respect as well. The room does not contain five-star accessories such as toothpaste and toothbrushes
Stayed 1 night in Dec 2023
Response from Doubletree by Hilton Avcılar on 22 Dec,2023
Dear Alla, Thank you for sharing your experience at Doubletree by Hilton Avcİlar wit us.We are very sorry to see that we did not meet your expectations in general during your stay at our hotel. Details or suggestions about the problems you have experienced during your stay will make us happy to increase our service level.We hope to welcome you again very soon.Sincerely, Mahir Erensayın Office Manager

10/10 Excellent

Pani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Doubletree by Hilton Avcılar on 16 Dec,2023
Dear Guest,Thank you for taking time to complete our guest questionnaire to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Serhat GültekinAssistant Front Office Manager

8/10 Good

Rezbi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice property and stay was decent. Staff were very helpful! The security team was excellent!!
Stayed 6 nights in Oct 2023
Response from Doubletree By Hilton Avcılar on 27 Nov,2023
Dear Guest,Thank you for taking time to complete our guest questionnaire to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Serhat GültekinAssistant Front Office Manager

10/10 Excellent

MURAT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good comfort
Stayed 4 nights in Nov 2023
Response from DoubleTree by Hilton Avcılar on 15 Nov,2023
Sayın Misafirimiz,Öncelikle DoubleTree by Hilton Avcılar'ı tercih ettiğiniz için teşekkür ederiz. Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk.Sizi çok yakında yeniden ağırlayabilmeyi ümit ediyoruz.Saygılarımla,Serhat Gültekin,Ön Büro Müdürü

8/10 Good

ABDULSALAM, Istanbul

Liked: Property conditions & facilities
Very good
Stayed 1 night in Nov 2023
Response from Doubletree By Hilton Avcılar on 6 Nov,2023
Dear Guest,Thank you for taking time to complete our guest questionnaire to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Serhat GültekinAssistant Front Office Manager

10/10 Excellent

ABDULSALAM, Istanbul

Liked: Amenities
Very good nice place
Stayed 1 night in Oct 2023
Response from Double Tree By Hilton Avcılar on 26 Oct,2023
Dear Guest,Thank you for taking time to complete our guest questionnaire to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Serhat GültekinAssistant Front Office Manager

10/10 Excellent

dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Doubletree By Hilton Avcılar on 18 Oct,2023
Dear Guest,Thank you for taking time to complete our guest questionnaire to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Serhat GültekinAssistant Front Office Manager

10/10 Excellent

Alina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Doubletree By Hilton Avcılar on 4 Oct,2023
Dear Guest,Thank you for taking time to complete our guest questionnaire to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Serhat GültekinAssistant Front Office Manager

6/10 Okay

danis

Disliked: Property conditions & facilities
Drinks, breakfast, lunch snacks and dinner was exoensive, and if you want to eat outside away, there only study chair and one small chair.. room was clean staff was friendly ….
Stayed 4 nights in Sep 2023
Response from DoubleTree by Hilton Avcılar on 24 Sept,2023
Dear Valued Guest, Thank you for choosing DoubleTree by Hilton Istanbul Avcilar and for taking the time to share your review in detail. We are more than glad to learn you have enjoyed your stays with us. Your kind compliments in regards to the warm services of our dedicated team members are very much appreciated as well. Once again thank you for your kind comments and we are looking forward to welcoming you back soon. Kind regards, Serhat Gültekin Front Office Manager

8/10 Good

RAMIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from DoubleTree by Hilton Avcılar on 18 Sept,2023
Dear Valued Guest, Thank you for choosing DoubleTree by Hilton Istanbul Avcilar and for taking the time to share your review in detail. We are more than glad to learn you have enjoyed your stays with us. Your kind compliments in regards to the warm services of our dedicated team members are very much appreciated as well. Once again thank you for your kind comments and we are looking forward to welcoming you back soon. Kind regards, Serhat Gültekin Front Office Manager

10/10 Excellent

Andrew Moore, Middletown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Very clean facility. Staff is very attentive to your every need. Areas surrounding hotel are walkable and I found locals to be quite friendly.
Stayed 8 nights in Aug 2023
Response from Doubletree By Hilton Avcılar on 12 Sept,2023
Dear Guest,Thank you for taking time to complete our guest questionnaire to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Serhat GültekinAssistant Front Office Manager

2/10 Terrible

Bella Velinova

Stayed 1 night in Sep 2023
Response from DoubleTree By Hilton Avcılar on 11 Sept,2023
Dear Guest, Thank you for choosing to stay at the DoubleTree by Hilton Istanbul Avcilar and for taking the time to share your feedback. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. I regret to see that we were not able to provide you a smooth and comfortable stay on your recent visit. Please accept our sincere apologies for all these inconveniences which do not reflect our usual service standards and be informed that we have taken all necessary actions in order to prevent similar problems from reoccurring. We place great value in your custom, and your continued relationship with Hilton, I would be very happy to meet with you personally on your next visit and I will personally ensure that you receive the level of comfort and service you are accustomed to at Hilton. We look forward to welcoming you once more to the DoubleTree by Hilton Istanbul Avcilar in the nearest future. Sincerely, Serhat Gültekin Front Office Manager

8/10 Good

Taimoor

Travelled with family and small children
Liked: Cleanliness, staff & service
Receptionists are good and courteous. The location is convenient, being on the main road. Malls and restaurants are within a walking distance. In room amenities and utilities can be upgraded. Shower head spits water everywhere that the whole bathroom becomes wet. The TV and remote are very slow and not working. The channels are mostly in other languages, prefer more English channels. Also, no channels for kids.
Stayed 2 nights in Aug 2023
Response from Doubletree by Hilton Avcılar on 2 Sept,2023
Dear Guest, Thank you for taking time to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Sincerely, Front Office Manager Serhat Gültekin

2/10 Terrible

Abdellah

Stayed 1 night in Aug 2023
Response from Doubletree by Hilton Avcılar on 2 Sept,2023
Dear Guest, Thank you for choosing to stay at the DoubleTree by Hilton Istanbul Avcilar and for taking the time to share your feedback. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. I regret to see that we were not able to provide you a smooth and comfortable stay on your recent visit. Please accept our sincere apologies for all these inconveniences which do not reflect our usual service standards and be informed that we have taken all necessary actions in order to prevent similar problems from reoccurring. We place great value in your custom, and your continued relationship with Hilton, I would be very happy to meet with you personally on your next visit and I will personally ensure that you receive the level of comfort and service you are accustomed to at Hilton. We look forward to welcoming you once more to the DoubleTree by Hilton Istanbul Avcilar in the nearest future. Sincerely, Serhat Gültekin Front Office Manager

10/10 Excellent

Sezai

Very good.
Stayed 1 night in Jul 2023
Response from Serhat Gültekin on 11 Jul,2023
Dear Guest,Thank you for taking your time to share a detailed review about your recent experience at DoubleTree By Hilton Istanbul AvcilarWe noted all your valuable feedbacks. We will make sure to share your kind words with our team as well.We are looking forward to seeing you back to our hotel soonBest Regards,Serhat GültekinFront Office Manager

6/10 Okay

Ali, Daniel Island

Business traveller
Nothing perfect
Stayed 1 night in Jun 2023
Response from DTBH AVCILAR on 28 Jun,2023
Dear Ali, Thank you for sharing your experience at Doubletree by Hilton Avcİlar wit us.We are very sorry to see that we did not meet your expectations in general during your stay at our hotel. Details or suggestions about the problems you have experienced during your stay will make us happy to increase our service level.We hope to welcome you again very soon.Sincerely, Serhat GültekinFront Office Manager

10/10 Excellent

Linda

Stayed 5 nights in May 2023
Response from ISTAV on 2 Jun,2023
Dear Guest, Thank you very much for taking your time to share your feedbacks I regret to see that, we were not able to provide you, smooth and comfortable stay on your recent visit, so I apologize on behalf of our team. I would be very interested in receiving further details of your dissatisfactions to look into the points. We hope that we will have the opportunity to welcome you back soon. Sincerely Serhat GültekinFront Office Manager

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so accommodating amazing hospitality at double tree Avcilar. Cleanliness was spectacular ! Thank you for the amazing experience we had here for 6 days.
Stayed 1 night in Apr 2023
Response from Serhat Gültekin on 8 May,2023
Dear Guest,Thank you for choosing DoubleTree by Hilton Istanbul Avcılar and for taking the time to share your review in detail.We are more than glad to learn you have enjoyed your stays with us. Your kind compliments in regards to the warm services of our dedicated team members are very much appreciated as well.Once again thank you for your kind comments and we are looking forward to welcoming you back soon.Front Office ManagerSerhat Gültekin

8/10 Good

Mark

Stayed 9 nights in Apr 2023
Response from Serhat Gültekin on 8 May,2023
Dear Mark,First of all, thank you for choosing DoubleTree By Hilton Istanbul Avcılar.We are pleased to learn that you were satisfied with our hotel after your stay. Thank you again, we hope to welcome you again,Kind regardsSerhat GültekinFront Offices Manager

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and classy hotel with extremely polite and friendly staff (all staff)
Stayed 2 nights in Mar 2023
Response from Serhat Gültekin on 3 Apr,2023
Dear Guest,Thank you for choosing DoubleTree by Hilton Istanbul Avcılar and for taking the time to share your review in detail.We are more than glad to learn you have enjoyed your stays with us. Your kind compliments in regards to the warm services of our dedicated team members are very much appreciated as well.Once again thank you for your kind comments and we are looking forward to welcoming you back soon.Front Office ManagerSerhat Gültekin

10/10 Excellent

Elias, ZALKA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked the room, very comfortable
Response from gg on 3 Nov,2022
Dear Guest,Thank you for taking time to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Gizem KırcıGuest Relations Executive

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2022

10/10 Excellent

Ling

Travelled with group
Liked: Cleanliness, staff & service
The property is very beautiful, clean, and comfortable. The front desk staff are very friendly.
Stayed 1 night in Oct 2022
Response from gg on 21 Oct,2022
Dear Guest,Thank you for taking time to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Gizem KırcıGuest Relations Executive

8/10 Good

Prakash, skokie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was fine..and staff was fine..but hard to move a round...it was next to highway.and not good food option..and i think hotel need a better food restaurant b/f was fine...
Stayed 4 nights in Sep 2022
Response from gg on 23 Sept,2022
Dear We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the DoubleTree by Hilton Istanbul, Avcilar we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.Sincerely,Gizem Kırcı Guest Relations Executive

10/10 Excellent

Arakel

Stayed 4 nights in Sep 2022
Response from Guest Services Agent on 9 Sept,2022
Sayın Misafirimiz,Öncelikle DoubleTree by Hilton Avcılar'ı tercih ettiğiniz için teşekkür ederiz. Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk.Sizi çok yakında yeniden ağırlayabilmeyi ümit ediyoruz.Saygılarımla,Sevdenur Çığır

10/10 Excellent

AARTIEDEBIE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room on the 21st floor with very nice vieuw from 2 sides. Room and bathroom are spacious. The hotel is near public transportation. Pelican mall with supermarket is walking distance. The are was safe to walk. Only down point was the food of the restaurant and the breakfast. Not so much choices.
Stayed 3 nights in Aug 2022
Response from gg on 8 Sept,2022
Dear Guest,Thank you for taking time to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon.Sincerely,Gizem KırcıGuest Relations Executive

10/10 Excellent

Bria-renee Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel stay made super comfortable by the lovely staff at doubletree. The area is a bit further out but everything in Istanbul is quite a distance from each other so it was nice to stay outside of the congested areas. Our room was upgraded on arrival and we had beautiful views over Istanbul. Lovely facilities. Highly recommend.
Stayed 7 nights in Aug 2022
Response from Batuhan Güleken on 15 Aug,2022
Dear Guest, Thank you for taking the time to leave a review of DoubleTree by Hilton Istanbul Avcilar. I am happy to read that you enjoyed your stay and our services at the DoubleTree by Hilton Istanbul Avcilar. It is very important for us to deliver outstanding service therefore I am very pleased that you were satisfied with the team as well as with the room and facilities. We hope to have the opportunity to welcome you back in the near future. Sincerely, Serhat Gültekin Front Office Manage

8/10 Good

hattan, orlando

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The area was good ....the hotel is nice but housekeeping was not cleaning at all...they only do the beds with same sheets...the bathroom the same only changing towels and adding shampoo with no whipping or cleaning....other than that ..the hotel is nice to stay in with a sea view from the back of it
Stayed 3 nights in Aug 2022
Response from BATUHAN GÜLEKEN on 15 Aug,2022
Dear Guest; Contribution was made to DoubleTree by Hilton Istanbul Avcılar. We cannot see that the service you receive is not exactly what you expect. You can be sure of what is necessary for things to be better than this. We hope to welcome you again as soon as possible. Yours truly, Serhat GULTEKIN Front Office Manager

8/10 Good

youssof

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel for peace and business. The staff could speak very good English what is rare in Istanbul.
Stayed 6 nights in Jul 2022

2/10 Terrible

Meysam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
Stayed 11 nights in Jul 2022
Response from Gizem Kırcı on 27 Jul,2022
Dear Meysam, Thank you for taking time to share your recent Doubletree by Hilton Istanbul Avcılar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. However, I regret to see that we were not able to meet your expectations in terms of breakfast. Please accept our sincere apologies for all these inconveniences which do not reflect our usual service standards and be informed that we have taken all necessary actions in order to prevent similar problems from reoccurring. We hope to welcome you back soon. Gizem Kırcı Careline Oparator

2/10 Terrible

Meysam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2022
Response from Gizem Kırcı on 27 Jul,2022
Dear Meysam, Thank you for taking time to share your recent Doubletree by Hilton Istanbul Avcılar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. However, I regret to see that we were not able to meet your expectations in terms of breakfast. Please accept our sincere apologies for all these inconveniences which do not reflect our usual service standards and be informed that we have taken all necessary actions in order to prevent similar problems from reoccurring. We hope to welcome you back soon. Gizem Kırcı Careline Oparator

4/10 Poor

Abdullah

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jul 2022
Response from gg on 27 Jul,2022
Dear Guest, Thank you very much for taking your time to share your feedbacks I regret to see that, we were not able to provide you, smooth and comfortable stay on your recent visit, so I apologize on behalf of our team. I would be very interested in receiving further details of your dissatisfactions to look into the points. We hope that we will have the opportunity to welcome you back soon. Sincerely Serhat Gültekin Front Office Manager

10/10 Excellent

Hamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from GIZEM KIRCI on 27 Jul,2022
Dear Hamed, Thank you for taking time to share your recent Doubletree by Hilton Istanbul Avcılar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. However, I regret to see that we were not able to meet your expectations in terms of breakfast. Please accept our sincere apologies for all these inconveniences which do not reflect our usual service standards and be informed that we have taken all necessary actions in order to prevent similar problems from reoccurring. We hope to welcome you back soon. Serhat Gültekin Front Office Manager

10/10 Excellent

Wilber, WEST NEW YORK

Stayed 2 nights in Jul 2022

8/10 Good

MOHAMMED EL HACHEMI

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near the shopping malls
Stayed 4 nights in May 2022
Response from Erdem Gursan Front Offıce Shıft Leader on 2 Jul,2022
Dear Valued Guest, We would like to thank you for choosing our hotel, Doubletree by Hilton Istanbul Avcilar. We have been very pleased to get happy feedback from you.

6/10 Okay

Kamal

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Nothing
Stayed 3 nights in May 2022
Response from Erdem Gursan Front Offıce Shıft Leader on 2 Jul,2022
Dear Our Guest, Thank you for taking time to share your recent Doubletree By Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.We hope to welcome you back soon. Sincerely

8/10 Good

Reyad

Stayed 3 nights in Apr 2022
Response from Erdem Gursan Front Offıce Shıft Leader on 2 Jul,2022
Dear Our Guest, Thank you for taking time to share your recent Doubletree By Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.We hope to welcome you back soon. Sincerely

8/10 Good

Bahieg abdoelminem fadl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 7 nights in Apr 2022
Response from Front Office Manager on 4 Jul,2022
Dear Guest, Thank you for taking time to complete our guest questionnaire to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Sincerely, Serhat Gültekin Front Office Manager

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and quiet atmosphere Good clean room
Stayed 3 nights in Apr 2022
Response from Erdem Gursan Front Offıce Shıft Leader on 2 Jul,2022
Dear Valued Guest, We would like to thank you for choosing our hotel, Doubletree by Hilton Istanbul Avcilar. We have been very pleased to get happy feedback from you.

10/10 Excellent

Hibo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2022
Response from Erdem Gursan Front Offıce Shıft Leader on 2 Jul,2022
Dear Valued Guest, We would like to thank you for choosing our hotel, Doubletree by Hilton Istanbul Avcilar. We have been very pleased to get happy feedback from you.

6/10 Okay

Mehdi

Stayed 1 night in Apr 2022
Response from Guest Services Agent on 4 Jul,2022
Dear Guest: Thank you very much for taking your time to complete the guest questionnaire following your recent visit to Doubletree by Hilton Istanbul Avcılar. I regret to see that, we were not able to provide you, smooth and comfortable stay on your recent visit, so I apologize on behalf of our team. I would be very interested in receiving further details of your dissatisfactions to look into the points. We hope that we will have the opportunity to welcome you back soon. Sincerely, Sevdenur Çığır

4/10 Poor

Meshal, MANAMA

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
it need new furniture ASAP and to upgrade the wi-fi
Stayed 2 nights in Mar 2022
Response from Guest Services Agent on 4 Jul,2022
Dear Guest: Thank you very much for taking your time to complete the guest questionnaire following your recent visit to Doubletree by Hilton Istanbul Avcılar. I regret to see that, we were not able to provide you, smooth and comfortable stay on your recent visit, so I apologize on behalf of our team. I would be very interested in receiving further details of your dissatisfactions to look into the points. We hope that we will have the opportunity to welcome you back soon. Sincerely, Sevdenur Çığır

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 7 nights in Mar 2022
Response from Guest Services Agent on 4 Jul,2022
Dear Guest, Thank you for taking time to complete our guest questionnaire to share your recent Doubletree by Hilton Istanbul Avcilar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. We hope to welcome you back soon. Sincerely, Sevdenur Çığır

10/10 Excellent

Imtehad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Erdem Gursan Front Offıce Shıft Leader on 2 Jul,2022
Dear Valued Guest, We would like to thank you for choosing our hotel, Doubletree by Hilton Istanbul Avcilar. We have been very pleased to get happy feedback from you.

10/10 Excellent

liban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the employees were amazing people
Stayed 7 nights in Feb 2022
Response from Erdem Gursan Front Offıce Shıft Leader on 2 Jul,2022
Dear Valued Guest, We would like to thank you for choosing our hotel, Doubletree by Hilton Istanbul Avcilar. We have been very pleased to get happy feedback from you.

6/10 Okay

Qais

Stayed 3 nights in Mar 2022
Response from Guest Services Agent on 4 Jul,2022
Dear Guest: Thank you very much for taking your time to complete the guest questionnaire following your recent visit to Doubletree by Hilton Istanbul Avcılar. I regret to see that, we were not able to provide you, smooth and comfortable stay on your recent visit, so I apologize on behalf of our team. I would be very interested in receiving further details of your dissatisfactions to look into the points. We hope that we will have the opportunity to welcome you back soon. Sincerely, Sevdenur Çığır

10/10 Excellent

Mohammad

Stayed 4 nights in Feb 2022
Response from Erdem Gursan Front Offıce Shıft Leader on 2 Jul,2022
Dear Valued Guest, We would like to thank you for choosing our hotel, Doubletree by Hilton Istanbul Avcilar. We have been very pleased to get happy feedback from you.

8/10 Good

Miragha

Business traveller
Liked: Room comfort
Stayed 4 nights in Feb 2022
Response from Guest Services Agent on 4 Jul,2022
Dear Guest: Thank you for taking time to complete our guest questionnaire to share your recent Doubletree by Hilton Istanbul Avcılar experience with us. I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general. However, I regret to see that we were not able to meet your expectations in terms of overall experience. I would be very interested to receive further details of your dissatisfactions to look into the points. We hope to welcome you back soon. Sincerely, Sevdenur Çığır

4/10 Poor

Muntajib

Stayed 3 nights in Jan 2022
Response from Guest Services Agent on 4 Jul,2022
Dear Guest: Thank you very much for taking your time to complete the guest questionnaire following your recent visit to Doubletree by Hilton Istanbul Avcılar. I regret to see that, we were not able to provide you, smooth and comfortable stay on your recent visit, so I apologize on behalf of our team. I would be very interested in receiving further details of your dissatisfactions to look into the points. We hope that we will have the opportunity to welcome you back soon. Sincerely, Sevdenur Çığır