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Reviews of Ottomans Life Hotel S Class

Ottomans Life Hotel S Class
Adnan Menderes Avenue Vatan Street, No:53 Fatih, Istanbul, Istanbul

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 95 reviews" "
Rating 8 - Good. 28 out of 95 reviews" "
Rating 6 - Okay. 18 out of 95 reviews" "
Rating 4 - Poor. 2 out of 95 reviews" "
Rating 2 - Terrible. 10 out of 95 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ammar

Travelled with family, Business traveller
Disliked: Property conditions & facilities
No AC and no elevator during my stay
Stayed 1 night in Mar 2024
Response from ottoman's life s class on 28 Mar,2024
It is as if you said that you stayed at our hotel for 10 days and the elevator did not work during my stay. If you stayed at our hotel for one day and encountered a problem, it would be enough to report it to the reception. We totally disagree with your comment.

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Good food.
Stayed 7 nights in Jan 2024
Response from samet on 8 Mar,2024
Thank you for being satisfied with our hotel. As Ottoman family, we would be happy to see you among us again.Best regards

10/10 Excellent

DENIS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, visited for the second time and will return again. Highly recommended
Stayed 17 nights in Dec 2023
Response from ottoman's life s class on 1 Jan,2024
Hi dear DENIS thank you so much for your lovely commnets also we realy liked you because being kaindl and centleman. I hope we will wellcome you again in our hotel.BeSt Regards dear DENIS

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities
Goooood
Stayed 4 nights in Nov 2023
Response from ottoman's life s class on 5 Dec,2023
Thank you so much sir Mohammad for your lovely comments.Best regards

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for everything
Stayed 3 nights in Nov 2023
Response from ottoman's life s class on 28 Nov,2023
Dear Muhammad, thank you so much for your lovely comments for us Best regards

8/10 Good

osama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a vintage hotel , ottomani stylish, near to many transportation stations and closed the old city
Stayed 7 nights in Sep 2023
Response from ottoman's life s class on 8 Oct,2023
Thank ou so much for your lovely comments der OSAMAAlso we have glad to wellcome you in our hotel.I hope see you again best regards

6/10 Okay

Joynal

Travelled with family
Liked: Staff & service, room comfort
Expected the slight faults
Bed was comfortable to sleep on. Hotels is old so you have problem according to that. Sink was slightly broken. Used toilet tissue Dust on the new one Slight toilet leak Breakfest was DEAD.
Stayed 1 night in Sep 2023
Response from ottoman's life s class on 27 Sept,2023
First of all, we are sorry for the inconvenience you experienced in our hotel. If you had notified us about your hotel-related complaints during your stay, we would have resolved them immediately. We will take your complaint about the breakfast into account and make the necessary corrections immediately because we want to welcome you in the best possible way

4/10 Poor

Saloni

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Little outdated hotel, the pool is not in the same property and you have to go to another building. During our stay we had smoke alarm go off every night for 2 nights around 2am due to someone smoking in their rooms. There was no apology from the staff or explanation. It isn't exactly walking distance from the main tourist attractions as advertised. Seemed to be more popular place to stay with the locals than non speaking Turkish tourist.
Stayed 5 nights in Aug 2022
Response from Front Desk Manager: Sertaç on 11 Sept,2022
Hi dear SALONİunfortunately there have been misfortunes, you are so rightwe suffered from this situationWe apologize for this situation.By the way, the tourists used bad substances like cigarettes in their rooms, so the alarm went off at night.goodbye with love

6/10 Okay

enes

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jul 2022
Response from Front Desk Manager: Sertaç on 9 Aug,2022
Hi dear ENES Normally breakfast items are refreshed daily I think it was a small mistake, we immediately took the necessary action. We are happy to wellcome you in our hotel best regards

8/10 Good

enes

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Location
Our room was very nice and well conditioned, the bathroom was a bit tricky but passable,room service was helpful and on time,my only complaint is that the mint yogurt in the buffet was old and tingly, perhaps rotten, and there was no regular yogurt to with the scrambled eggs, also the small water bottle on the table of your room is NOT free and they wanted to charge us 7₺ for it, if your not a fan of noise then I wouldn't recommend this place since it's right next to the loud and busy street, overall I had a pretty great time.
Stayed 6 nights in Jul 2022
Response from Front Desk Manager: Sertaç on 9 Aug,2022
Hi dear ENES We got all your complaint we are gonna fix our small shortcomings. Also we have been glad to hear other lovely comments. best regards

10/10 Excellent

Bayan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time in this hotel, love the location and how cozy and quiet it was. Also the room we got was spacious and beds were so comfortable.
Stayed 3 nights in Jul 2022
Response from Front Desk Manager: Sertaç on 1 Aug,2022
Hi dear Bayan Thank you so much for your lovely comments and choosing us Also you are very kindly and friendly people as a family. We have been realy glad for wellcoming you in our hotel. I hope see you again Best regards

10/10 Excellent

Hewa ali hussein

Stayed 2 nights in Jul 2022
Response from Front Desk Manager: Sertaç on 22 Jul,2022
Thank you so much for your lovely thinks dear Hewa ali hussein

10/10 Excellent

Wahdat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Leila Omar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont like the room and the receptionist. I would give this hotel 2 stars
Stayed 1 night in May 2022
Response from Front Desk Manager: Sertaç on 12 Jun,2022
Hi dear we allways care and love you I think happened a small problem but we solved it at the check in time. best regards.

8/10 Good

SHERIF

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022
Response from Ottoman's Life S Class Reception on 9 May,2022
Thank you very much for your point. We are waiting you future times again We will be happy when we see you again in our hotel Best Regards

6/10 Okay

Salam

Travelled with family
Liked: Cleanliness, staff & service
Not really clean
Stayed 6 nights in Apr 2022
Response from Ottomans Lıfe S Class Dest on 8 May,2022
I wish you had informed us about the situation while you were here, we would have intervened. We're sure it's a mess. Generally our hotel is clean. We are happy to see you among us Best Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reem Othman
Hotel is very accessible to everything, shopping, restaurants, activities. I would like to thank all the staff members for all their help with making our stay comfortable. We really enjoyed our stay. We are definitely going to book this hotel again in the near future.
Stayed 11 nights in Mar 2022
Response from Front Desk Manager: Sertaç on 25 Mar,2022
Thank you very much for your nice comments. Goodbye hope to see you again

10/10 Excellent

rema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff very helpful very clean close to everything.
Stayed 11 nights in Mar 2022
Response from Front Desk Manager: Sertaç on 25 Mar,2022
Thank you very much for your nice comments. Goodbye hope to see you again

10/10 Excellent

Salah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and the staff are amazing. Would definitely book this hotel again.
Stayed 11 nights in Mar 2022
Response from Front Desk Manager: Sertaç on 25 Mar,2022
Thank you very much for your nice comments. Goodbye hope to see you again

10/10 Excellent

Mohammed

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good hotel manager and staff really polite helpful hotel clean and tidy breakfast buffet was excellent recommend hotel to anyone staying
Stayed 6 nights in Nov 2021
Response from FRONT DESK on 2 Dec,2021
Thank you so much for your lovely comments dear Fıaz. We have been glad to wellcome in our hotel also you were very nice couple for us We are realy happy to meet with you. :) Best Regards Front Desk Manager: Sertaç

10/10 Excellent

Marwan

Stayed 1 night in Nov 2021
Response from S.Törünlü on 6 Nov,2021
Thank you very much for your high point Dear Marwan. I hope see you again Best regards

10/10 Excellent

Suzan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!!! Manager and staff were amazing and location is around 10 minutes walking to Fatih street.
Stayed 3 nights in Oct 2021
Response from S.Törünlü on 1 Nov,2021
Thank you so much fore your lovely comments dear Suzan. We liked to wellcome you in our hotel. I hope see you again Beat Regards

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the metro tram shopping restaurant
Stayed 15 nights in Oct 2021
Response from FRONT DESK on 19 Oct,2021
Hi Mr Gomez Thanks for your 5 poınt to us We will be happy to see you among us Ottoman Desk Samet

10/10 Excellent

Nabil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and staff
Stayed 2 nights in Sep 2021
Response from S.Törünlü on 17 Sept,2021
Dear Nabil thank you very much for your lovely comments. We have been glad to wellcome you in our hotel. Best regards

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room very small and the breakfast close early
Stayed 2 nights in Aug 2021
Response from FRONT DESK on 24 Aug,2021
If only you had forwarded your complaint to us while you were here. For we would have helped you. If you specify your name, I will forward your suggestion to our general manager. Thanks Best Regards

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Jul 2021
Response from FRONT DESK on 26 Jul,2021
We are very sorry for the inconvenience we experienced. you are our ancient and ancient and valued guests not just this time but always best wishes respects Reception Clerkman: Sertaç Altınbulak

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful all the time! The food was very yummy. The hotel was very clean. The best staff ever!
Stayed 5 nights in Jun 2021
Response from FRONT DESK on 14 Jul,2021
Hi dear Thank you so much for your kindly comment about us also we were very happy for wellcoming you in our hotel. I hope see you again in istanbul at our hotel. Best regards Reception Clerkman : Sertaç Altınbulak

8/10 Good

Eqbal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start at Istanbul
We had a great experience with the wonderful breakfast and best service ever in this hotel.
Stayed 2 nights in Oct 2020
Response from İrem on 5 Nov,2020
Hello Eqbal. Thank you for your kind feedback. It is a great honor for our business to hear your satisfaction. We will be pleased to welcome you again at our hotel. We wish you a nice day. Best regards.

10/10 Excellent

Mohammed bassel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So friendly
Excellent hotel
Stayed 9 nights in Dec 2019
Response from İrem on 18 Dec,2019
Hello, Thank you for your good rate and comment. We will be pleased to welcome you as soon as possible.

6/10 Okay

kamal

Liked: Cleanliness
Stayed 18 nights in Aug 2019
Response from Muhammed BOĞA on 28 Oct,2019
Thank you very much for sharing your observation with us. We hope to welcome you to our hotel as soon as possible.

6/10 Okay

Ahmad

Liked: Room comfort
Disliked: Property conditions & facilities
Bad breakfast and bad air conditioner
Bad ac and very bad breakfast
Stayed 6 nights in Aug 2019
Response from Muhammed BOĞA on 12 Sept,2019
Thank you very much for sharing your observation with us. In general we are sorry to know that we have not been able to meet your expectations. You can rest assured that we will do our best to keep our guests more qualified. We hope to welcome you to our hotel as soon as possible.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finally a hotel in the Sultanahmed part of Istanbul with decent sized rooms! It is wonderfully decorated, the rooms (attention! - the deluxe ones) have a great decor, size and view, the hotel is very easy to reach (coming right out of the highway) and it is extra extra clean and cozy. The normal double rooms are also wonderfully decorated but pretty small. It is definitely worth the extra price to get a deluxe double room. Overall, very good price/quality ratio and friendly staff, although not everyone speaks English :)
Stayed 4 nights in Apr 2019
Response from İrem, Front Office on 6 Jul,2019
Hi! Thank you for your positive comments about us. We appreciate your kind response. We always do our best to satisfy our guests. We aim to make our hotel in the best way in line with your evaluations.

6/10 Okay

Gokhan Hakki

Stayed 1 night in Apr 2019

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City location
Location is very good for walking and shopping with a lot of shop and resturant around..staff are helpful and polite.
Stayed 2 nights in Jan 2019
Response from Tayfun BOZDEMİR on 16 Jan,2019
Dear Mr.Mohammed; Thank you for sharing your kind comments regarding your stay with us at Ottoman's Life Hotel. We have received your feedback with pleasure.We are looking forward to welcome you back very soon to provide you with the finest Turkish hospitality and wonderful surrounding of the Ottoman's Life Hotel.

8/10 Good

Mohammed

Liked: Room comfort
Good location
Good stay, comfortable hotel and good location close to every thing visitor may want.
Stayed 1 night in Jan 2019
Response from Tayfun BOZDEMİR on 16 Jan,2019
Dear Mr.Mohammed; Thank you for sharing your kind comments regarding your stay with us at Ottoman's Life Hotel. We have received your feedback with pleasure.We are looking forward to welcome you back very soon to provide you with the finest Turkish hospitality and wonderful surrounding of the Ottoman's Life Hotel.

6/10 Okay

abdelkader

Disliked: Room comfort
Cleanless and Breakfast poor
Stayed 3 nights in Nov 2018
Response from Tayfun BOZDEMİR on 16 Jan,2019
Dear Mr.Abdelkader; Thank you for sharing your kind comments regarding your stay with us at Ottoman's Life Hotel. We have received your feedback with pleasure.We are looking forward to welcome you back very soon to provide you with the finest Turkish hospitality and wonderful surrounding of the Ottoman's Life Hotel.

6/10 Okay

N, London

Disliked: Staff & service, property conditions & facilities, room comfort
Good hotel....but terrible staff
Hotel is slightly further from the main Sultanahmet (Blue Mosque & Hagia Sophia) area. Could be an excellent hotel as the concept is excellent. But, staff behave as if they don’t care.... There was renovation on our floor and the drilling noise was annoying...... Our room door lock didn’t work, when asked to change the room they didn’t and said just call us and we will open the door for you.... so you have to go down to the reception every time you go out of the room.. You have to keep asking for WiFi.. and even then they give you a temp password that expires after a day so you have to ask for it again. And the password will only work for one device. I wouldn’t recommend it for location reason or for the decent service..
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good but the furniture is a little bit dark.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

2/10 Terrible

ASIM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ottoman's life s class on 28 Dec,2023
Hello dear ASIMI wish you would have reported our shortcomings to the reception immediately.We would solve the problem immediately or change roomsOur first duty is to make you, our valued guests, comfortable in our hotel.thank you and have a nice day

8/10 Good

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great but not worth it.
The hotel was expensive for what it offered. It was so hot inside and the AC was not working. For the price that you pay, the bathroom was so bad. It was called a room with the turkish hamam but that hamam was so bad. The breakfast was alright, i dont recommend the hot meals that they had but everything else was alright. They were super friendly, very nice to you, every single one of the workers was amazing.
Stayed 1 night in Nov 2023
Response from ottoman's life s class on 28 Dec,2023
Hi dear JalalWe love you very much, you are very good and kind.We will complete our shortcomings as soon as possible.Thank you very much for your nice comments for us.Hope to see you again, stay healthy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye ederim
Otelden çok memnun kaldık. Herşey dört dörtlüktü. Havuz,sauna,buhar odası ve spor salonundan ücretsiz yararlanılması mükemmel. Her Yer tertemiz.
Stayed 3 nights in Sep 2023
Response from ottoman's life s class on 30 Sept,2023
Güzel yorumunuz için çok memnuniyet duyduk. Bizi tercih ettiğiniz için teşekkür eder sizleri tekrar otelimizde görmekten memnuniyet duyar iyi günler dileriz

8/10 Good

Haroune

Business traveller
Liked: Property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Walid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Es buen hotel
Stayed 3 nights in May 2022
Response from Front Desk Manager: Sertaç on 13 May,2022
Muchas gracias por tus lindos pensamientos. Estamos encantados de darle la bienvenida en nuestro hotel. adios espero volver a verte

10/10 Excellent

Bilel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 1 night in Feb 2022
Response from Samet on 23 Feb,2022
Thank you for choosing us We will be happy to see you with us Best Regards

6/10 Okay

mustafa

Liked: Cleanliness
Bihaberler
Personel oda özelliklerinden bihaber.
Stayed 1 night in Dec 2021
Response from FRONT DESK on 29 Dec,2021
Mustafa bey hotelimiz personelleri yeni olduğu için ufacık bir sorun olusmuş. Yaşanılan durum için özür diler ve bizi önemsediğiniz için ayrıca teşşekkür ederim. Saygılarımızla

2/10 Terrible

nilofar

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021
Response from FRONT DESK on 13 Nov,2021
THANK YOU SO MUCH FOR GIVING 2 POINTS TO US. CAN WE LEARN WHY YOU DIDNT LIKE OUR HOTEL, PLEASE? BEST REGARDS

8/10 Good

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from FRONT DESK on 29 Sept,2021
Güzel yorumlarınız için çok teşekkür ederiz ottomans ailesi olarak. best regards

10/10 Excellent

saleh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2021
Response from FRONT DESK on 26 Jul,2021
Thank you so much for your lovely comments dear SALEH. We have ben very happy to wellcoming you in our hotel. I hope see you another time. Best regards Reception Clerkman: Sertaç Altınbulak