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Sur Hotel Sultanahmet

Luxury hotel connected to the convention centre in Istanbul with a restaurant

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Photo gallery for Sur Hotel Sultanahmet

Land view from property
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Private kitchen
Reception
Hallway
VIP Access

Reviews

6.4 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Double Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Double Room, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
  • 13 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Apart Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Apart Annexe

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Triple Apart with Balcony Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Apart with Balcony Annexe

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Triple Room, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Room, Sea View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Economy Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Sea View

View from room

Family Suite, Sea View

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
  • 30 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Economy Single Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Economy Single Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Eco-friendly toiletries
  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Family Apart Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Family Apart Annexe

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Comfort Family Apart Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Comfort Family Apart Annexe

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Double or Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Double or Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
Eco-friendly toiletries
  • 13 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Apart Sea View with Balcony Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Apart Sea View with Balcony Annexe

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Family Apart with Sea View Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Family Apart with Sea View Annexe

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 50 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Deluxe Triple Apart with Sea View Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Apart with Sea View Annexe

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
Kücükayasofya Cad Mustafapasa Sok No:3, Sultanahmet, Istanbul, Istanbul, 34122

What's nearby

  • Blue Mosque - 3 min walk - 0.3 km
  • Sultanahmet Square - 3 min walk - 0.3 km
  • Hagia Sophia - 8 min walk - 0.7 km
  • Grand Bazaar - 13 min walk - 1.2 km
  • Topkapi Palace - 18 min walk - 1.6 km

Getting around

  • Istanbul Cankurtaran Station - 9 min walk
  • Sultanahmet Station - 9 min walk
  • Sabiha Gokcen International Airport (SAW) - 63 min drive

Restaurants

  • ‪Dervish Cafe & Restaurant - ‬3 min walk
  • ‪Marbella Cafe Restaurant - ‬5 min walk
  • ‪Tamara Restaurant - ‬2 min walk
  • ‪Şerbethane - ‬3 min walk
  • ‪Sunrise Pub Restaurant - ‬2 min walk

About this property

Sur Hotel Sultanahmet

Luxury hotel near Sultanahmet Square
A short walk from Blue Mosque and Hagia Sophia, Sur Hotel Sultanahmet provides a free daily manager's reception, a terrace and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a restaurant.
Other perks include:
  • Continental breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and a front desk safe
  • A reception hall, tour/ticket information and a computer station
Room features
All guest rooms are individually decorated, and include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Eco-friendly toiletries, showers and hairdryers
  • 32-inch TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and childcare services

Languages

Arabic, Azerbaijani, English, Farsi, German, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Uncovered parking on site (EUR 15 per day)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Beaux Arts architecture
  • Built in 1890
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night.

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Uncovered self-parking fee: EUR 15 per day
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sur
Hotel Sur Istanbul
Istanbul Hotel Sur
Istanbul Sur
Istanbul Sur Hotel
Sur Hotel Istanbul
Sur Hotel Sultanahmet
Sur Sultanahmet
Sur Hotel Sultanahmet Hotel
Sur Hotel Sultanahmet Istanbul
Sur Hotel Sultanahmet Hotel Istanbul

Frequently asked questions

Is Sur Hotel Sultanahmet pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sur Hotel Sultanahmet?

Self-parking is available for EUR 15 per day.

What time is check-in at Sur Hotel Sultanahmet?

Check-in start time: 1 PM; check-in end time: midnight.

What time is check-out at Sur Hotel Sultanahmet?

Checkout is at 11:30 AM. Late checkout is available for EUR 10 (subject to availability).

Does Sur Hotel Sultanahmet provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Sur Hotel Sultanahmet located?

Located in Sultanahmet, this luxury hotel is within a 5-minute walk of Sultanahmet Square and Blue Mosque. Hagia Sophia and Bosphorus are also within 10 minutes. Sultanahmet Station is 9 minutes by foot and Cemberlitas Station is 10 minutes.

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Sur Hotel Sultanahmet Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

6.2/10

Cleanliness

9.0/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Istanbul
Stayed 4 nights in Feb 2025

2/10 Terrible

Gissoo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had 3 rooms and all had mould and bugs after contacting Expedia on our 3rd day I had to fight to change room and only they changed 2 out of 3 rooms We were insulted and were called losers after we show them the bug . We were told we brought the bug with us from Canada to frame the hotel for bad publicity . This place is a health hazard
Stayed 5 nights in Apr 2025

4/10 Poor

april

Disliked: Cleanliness, amenities
The property was an average room for the price. At first glance, everything looked OK but then we realized that there was a major ant infestation. We told the front desk and they didn’t seem to do anything about it. The next day due to an extreme amount of ants, I had to clean up the floor and then realized how disgusting and dirty. The floor was. Meanwhile, I asked them the day before to please do something about the ant infestation and to please sweep and mop the room because the floors were disgusting when we went in. That was not obviously done because when I went to clean the floors, they were black and disgusting.. We told the front desk and they didn’t seem to Really care. For booking a four person and one room it was very tiny. It was also disappointing that we had to carry our luggage ourselves from the hotel down the street to another location after a 12 hour flight.
Stayed 7 nights in Apr 2025

4/10 Poor

Gissoo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to call Expedia to assist us to change room, on 3rd day of our stay they only offered to change two out 3 rooms that was booked. Hotel has massive amount of mould that is unsafe to breath and also bugs crawls up the wall. When we show them the bugs we were told we brought the bug from Canada to frame them as bad hotel we were insulated and were called lier.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Konaklama

Resepsiyondaki görevliler çok cana yakın ve yardım severdi ama duş problemliydi ve oda soğuktu.
Stayed 8 nights in Mar 2025

6/10 Okay

Gabriela Libertad

Liked: Staff & service
Disliked: Property conditions & facilities
No tenía utensilios para cocinar, el desayuno decía incluido pero no estaba incluido, había mucho moho
Stayed 4 nights in Feb 2025

10/10 Excellent

Kyounghu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
구시가지 골목 안에 위치한 작은 호텔. 친절한 마담과 잘 생긴 총각이 반겨줍니다. 전반적으로 오래된 건물이지만, 열심히 관리한 흔적이 보입니다. 술탄 아흐메트 광장도 가깝고 다니기 좋아요.
Stayed 2 nights in Dec 2024

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Personal. Gute Lage
Stayed 4 nights in Nov 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y atención

Muy buena, el personal muy agradable y atento a nuestras necesidades. La ubicación es perfecto en el mero centro de la zona de Sultanahmet
Stayed 3 nights in Oct 2024