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Reviews of White Monarch Hotel

4 out of 5
White Monarch Hotel
Buyukdere Cad. No:65, Istanbul, Sisli

Reviews

5.4
Rating 10 - Excellent. 36 out of 238 reviews" "
Rating 8 - Good. 45 out of 238 reviews" "
Rating 6 - Okay. 40 out of 238 reviews" "
Rating 4 - Poor. 35 out of 238 reviews" "
Rating 2 - Terrible. 82 out of 238 reviews" "

5.8/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bogdan g

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst room, damp every corner. The swim pool closed without any information before to book. Terrible
Stayed 7 nights in Oct 2023

2/10 Terrible

Salwa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad hotel service
Stayed 4 nights in Mar 2023

10/10 Excellent

NAAMAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

BASHIR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing
Stayed 2 nights in Jul 2022

6/10 Okay

Koosha

Disliked: Property conditions & facilities
The best option is near to the shopping center
Stayed 3 nights in Jun 2022

4/10 Poor

NOOR

Stayed 2 nights in Jun 2022

4/10 Poor

Ahmed

Liked: Cleanliness, staff & service
Disliked: Amenities
Reception was great & helpful. But there's no laundry service in the hotel, pool not working, not usable due to a cold water, electric ladder not working, rooms are not as you see them in the hotel webpage. The last thing is common problem with the hotels in Istanbul as they well know by scam and playing smart game with tourists. Also there's no spa as it should be according to the hotel webpage.
Stayed 1 night in Jun 2022

2/10 Terrible

Adriel

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Hotel Ever
Smell of cigarettes every night going through ventilation system/air conditioning. Loud noises every night including yelling and loud music.
Stayed 6 nights in May 2022

2/10 Terrible

Ma. Aileen D

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
strong smoke smell in the room, loud noise on the wall that we (people) on the same floor complained about that we can hear everyday. the kitchen is clean & staff are nice
Stayed 6 nights in May 2022

6/10 Okay

Ausama

Business traveller
Stayed 2 nights in Oct 2021

10/10 Excellent

Klodjan

Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scam! Don’t believe the photos you see. This hotel is terrible. Tiny room, bath room is less than 1mX2m which is insane! This hotel does not deserve one star. I have been traveling for more than 10 years all over the world and I have never been scammed like that before!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
great
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2020

10/10 Excellent

Badereddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Classic Hotel
Nicely renovated classic hotel with good location near cafes restaurants and shop, few minutes’ walk to metro station, civaher mall and trump towers. The room is nicely decorated clean and tidy although small size, the reception and room service staff are responsive and helpful, they change sheets & towels whenever asked, recommended great value for money.
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveller

Stayed 6 nights in Oct 2020

2/10 Terrible

irakli

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

10/10 Excellent

hadi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

MOUNIR MAHMOUD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money ... good location
Stayed 2 nights in Dec 2019
Response from Serdar DERMIRCI on 11 Dec,2019
Dear valued guest , We will thank you for your nice revue it going to be honer to you will next visit. Your satisfaction at White Monarch Hotel is our fore most priory. have nice day Best Regards

10/10 Excellent

Mahdi, Antalya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They ard very nice people, grate managements, they can speak English, price is very good. Love them Will back here soon
Stayed 1 night in Dec 2019
Response from Özgür ÖZBİLEN on 4 Dec,2019
Dear valued guest , We will thank you for your nice revue it going to be honer to you will next visit. Your satisfaction at White Monarch Hotel is our fore most priory. have nice day Best Regards

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from özgür özbilen on 12 Nov,2019
Dear value guest, It states that we are very sorry for the situation you have experienced, and all pronlem's has been resolved with our new management approach . We would be honored to have you with us in our new season.

4/10 Poor

Verified traveller

Stayed 2 nights in Oct 2019
Response from özgür özbilen on 12 Nov,2019
Dear value guest, It states that we are very sorry for the situation you have experienced, and all pronlem's has been resolved with our new management approach . We would be honored to have you with us in our new season.

2/10 Terrible

Inass

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019
Response from özgür özbilen on 12 Nov,2019
Dear value guest, It states that we are very sorry for the situation you have experienced, and all pronlem's has been resolved with our new management approach . We would be honored to have you with us in our new season.

2/10 Terrible

Milad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was bad
Stayed 4 nights in Sep 2019
Response from özgür özbilen on 12 Nov,2019
Dear value guest, It states that we are very sorry for the situation you have experienced, and all pronlem's has been resolved with our new management approach . We would be honored to have you with us in our new season.

10/10 Excellent

MAHMOUD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great day
Stayed 1 night in Sep 2019
Response from özgür özbilen on 12 Nov,2019
Dear value guest, It states that we are very sorry for the situation you have experienced, and all pronlem's has been resolved with our new management approach . We would be honored to have you with us in our new season.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unhelpful. Absolute chaos. Other guests complaining about various problems. Room small dark and stinky with window opening to a wall. Stains on walls. Carpet ripped. A/C not working and staff didn’t care. One small and squeaky elevator for the entire hotel. Breakfast 7:30 to 10:30, they ran out of food by 8:45. Terrible. Terrible.
Stayed 2 nights in Sep 2019
Response from ozgur ozbılen on 12 Nov,2019
Dear value guest, It states that we are very sorry for the situation you have experienced, and all pronlem's has been resolved with our new management approach . We would be honored to have you with us in our new season.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from özgür özbilen on 12 Nov,2019
Dear value guest, It states that we are very sorry for the situation you have experienced, and all pronlem's has been resolved with our new management approach . We would be honored to have you with us in our new season.

2/10 Terrible

Meltem

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience and unhappy client
I have not stayed at the hotel - proofed with pictures the room with no light, extremely dirty, door broken and heavy smell in a very small room 6,5sqm2 I haven’t been able to stay and asked for refund as I had to leave the hotel and stay somewhere else The staff was also extremely unhelpful and rude
Stayed 1 night in Sep 2019
Response from ozgur ozbılen on 12 Nov,2019
Dear value guest, It states that we are very sorry for the situation you have experienced, and all pronlem's has been resolved with our new management approach . We would be honored to have you with us in our new season.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this hotel.
This is the most disgusting hotel I have ever been to. Sheets were not changed between customers, toilet had leftover feces. Room was too small to move around. You could hear people talking in the corridors past midnight. You can't find the hotel sign easily. Pictures displayed are nothing like reality.
Stayed 1 night in Sep 2019
Response from ozgur ozbılen on 12 Nov,2019
Dear value guest, It states that we are very sorry for the situation you have experienced, and all pronlem's has been resolved with our new management approach . We would be honored to have you with us in our new season.

10/10 Excellent

Okan, Dubai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel location and staff is amazing . Specially housekeeping chef as I’m local in Turkey I been many hotel never seen such respectful staff . I only request iron and board they don’t have next time I will visit again after one week I wish that’s time they have:)
Stayed 3 nights in Sep 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I have been in in my life. Small room, noisy, uncomfortable and not clean. Even the hotel not ready to have guest, it is under reparation.
Stayed 2 nights in Apr 2019

10/10 Excellent

Jelani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst Hotel I have ever had an experience to stay in. Highly *NOT* recommended to stay at or book. I have NO idea, how this level of service beginning from the front office all the way up to cleaning could ever got a 4-star rating. Had to spend there around 2-weeks due to business trip. Sadly, the cleaning service was not provided on daily basis. If provided -- either there was no towels change service or they was replaced with leaked towels! The front desk behaved as if I owe them something, totally NOT knowing what it means to provide a 4-star hotel service. (What is VERY disappointing for Turkey in general. This country is well known for their delicious food and very good service) To sum up, I think this 4-star rating was gained by a Hotel fraudulently and again, *DO NOT* recommend spending even a single day there. Complete waste of money.
Stayed 4 nights in Jan 2019

2/10 Terrible

Wesa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh
Stayed 7 nights in Jan 2019

2/10 Terrible

Morvarid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor and bad.West of money and time
The worst of them . Not clean. The pictures are not real. Bar items are all expired. Bad in every thing. West of money and time
Stayed 3 nights in Oct 2018

2/10 Terrible

Morteza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse hotel ever
This is not a hotel, it is a prison to torture people. I stayed there for a week. Rooms are so small we did not have room for luggage. They never changed the bed. Staff are so inexperienced and rude. The toilet sink of the above unit leaked to our unit. Many many issues to complain. Do not go there.
Stayed 7 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
beware of scams
I had to pay an extra $400 for new flights because the hotel staff tried t scam us. When we checked in we were offered early check in. Which is great but our room was missing some amenities. they brought the towels and soaps a short time after we got to our room. No mini bar ( but it did not matter Because we dont ever use the mini bar. UPON CHECK OUT THE GUY WOULD LET US LEAVE UNTIL WE PAID A VERY HIGH AMOUNT FOR MISSING MINI BAR ITEMS EVEN THOUGH WE NEVER GOT ANY. WE ARE WOMEN AND CANNOT FIGHT HIM. WE ENDED UP MISSING OUR FLIGHT and paying $400 for new flights.
Stayed 3 nights in Apr 2018

8/10 Good

Abukar Mohamed

Liked: Cleanliness, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Cold...
Rooms are cold and very small.
Stayed 1 night in Dec 2017

6/10 Okay

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

stephanie, ankara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
really a bad experience
terrible simply

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All that glitters is not gold
The room we received for a full week wasn't large enough to turn around, with one small cabinet for our clothes. When I asked the manager for a larger room he laughed and said we should not have brought luggage. All night was the noise of live bands across the street and all day the drilling of construction two rooms down from us. There is no way to control the air conditioning, so the room was too hot. The breakfast was so bad we stopped going after two days. The hotel staff was uninterested except when they tried to charge me more money when we left. When I asked him to explain the additional charge, since we paid through Expedia, and he could not. So I did not pay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel in an accessible place
The hote is not grand, but it is very comfortable. It is conveniently located in the city and has a lot of small stores and restaurants around, and a big shopping mall is really close by.

4/10 Poor

Becca, London

Disliked: Property conditions & facilities, room comfort
Breakfast is the worst ever
Breakfast is meant to be a buffet, there was only tomatoes, potatoes and three nasty selection of cereals. Horrible

10/10 Excellent

Malcolm, Shrewsbury GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay for sightseeing from.
I stopped here for 3 nights whilst visiting my son in July 2015. The rooms are not big, but it was everything I needed. I enjoyed fantastic breakfasts on the balcony of the 8th floor restaurant and all the staff were friendly and very helpful. I didn't spend much time in the area as my son and his girlfriend took me out to other parts of Istanbul. However the overall experience I had of this hotel and the cost made it a very pleasant stay. I would certainly stop there again.

8/10 Good

Kaushik, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problem hotel.
It was a pleasant stay. Staff is very courteous and helpful. It is recommended for everyone.

6/10 Okay

Jibid, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White Monarch stay for 5 nights
It was a nice hotel overall but the room and the closet was tiny! I did not even have any room to open up my luggage to unpack. Also there was loud live music at the restaurant across the street until 4 am even on week nights! The breakfast was great as it was on the roof with a nice city view and good selection. The bed was very comfortable and clean. Also the staff there was very nice and helpful.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I dont recommend it
The rooms are very small The area is crowded and terrible noise. The interent is very poor Bad smells in the rooms.. Not very clean I dont think its worth 4 stars.. Barely 3 stars