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Reviews of Hotel Wing International Izumi

3 out of 5
Hotel Wing International Izumi
48-5 Shouwa-machi, Izumi, Kagoshima-ken

Reviews

8.2

Very good

Rating 10 - Excellent. 40 out of 139 reviews" "
Rating 8 - Good. 72 out of 139 reviews" "
Rating 6 - Okay. 21 out of 139 reviews" "
Rating 4 - Poor. 3 out of 139 reviews" "
Rating 2 - Terrible. 3 out of 139 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wing International Izumi is a simple Japanese-style hotel directly across a small plaza from the Izumi train station. The rooms are simple, but larger than most Japanese hotel rooms, and the breakfast is excellent. There is a good restaurant on the premises. My wife and I stayed here when visiting the famous Crane Observatory in the outskirts of Izumi. Our only complaint is that the rooms are only cleaned every third day, but that is getting to be a common practice now.
Stayed 3 nights in Jan 2024

6/10 Okay

Paris

Travelled with partner
Liked: Staff & service
Parking not very easy
Stayed 1 night in Oct 2023

10/10 Excellent

Barry

Stayed 1 night in May 2023
Response from ホテルウィングインターナショナル出水 on 12 May,2023
この度は数あるホテルの中よりホテルウィングインターナショナル出水にご宿泊いただき、誠にありがとうございました。またのお越しをお待ちしておりますご投稿誠にありがとうございました。

10/10 Excellent

Kwok Seng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and friendly staff.
Stayed 2 nights in Mar 2023
Response from Front on 13 Mar,2023
Thank you very much for choosing to stay at our hotel. In addition, I would like to thank you again for posting a review without being involved in your busy schedule. We are looking forward to seeing you again.Hotel Wing International Izumi

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from フロント on 13 Mar,2023
この度は数ある中から当ホテルをご利用いただきまして、誠にありがとうございます。また、お忙しい中にも関わりませず、クチコミのご投稿重ねてお礼申し上げます。 またのお越しをスタッフ一同心よりお待ちしております。 ホテルウィングインターナショナル出水

8/10 Good

Audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Wing International was clean, friendly, had a variety of bath products to sample such as shampoos, conditioners, skin products. The breakfast buffet was good.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Small town hotel. Was a bit congested with covid consideration on the loby adn elevator areas
Stayed 1 night in Feb 2021
Response from ホテルウィングインターナショナル出水 on 13 Mar,2021
Thank you for staying at our hotel. The lobby may be crowded depending on the time of day, so I'm sorry to have kept you waiting. We will endeavor to provide smooth guidance. If you have a chance, please come and stay.

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2019
Response from ホテルウィングインターナショナル出水 on 10 Apr,2020
ご宿泊ありがとうございました。またのご来館をスタッフ一同心よりお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from front Yuta Nishimura on 20 Feb,2019
Thank you for staying at our hotel. If you have a chance, please stay at our hotel. We'll be expecting you.

8/10 Good

Andy, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from quite quirky, a bit old fashioned room decor this hotel is great. Position is convenient too.
Stayed 2 nights in Dec 2018
Response from front Yuta Nishimura on 20 Feb,2019
Thank you for staying at our hotel. Our hotel is near from Izumi station and is convenient for sightseeing. If you have a chance, please stay at our hotel. We'll be expecting you.

8/10 Good

Christine

Liked: Cleanliness, staff & service
Base for bird watching in Izumi
Excellent trip to see the cranes.
Stayed 1 night in Nov 2018
Response from ホテルウィングインターナショナル出水 on 8 Apr,2020
Thank you for staying at our hotel. It is about a 20-minute drive to the cranes. It is rare in the world to see the vines so close. I am not good at English, but the friendly and unique staff is always waiting. Please come and stay if you have the chance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from ホテルウィングインターナショナル出水 on 12 Mar,2019
Thank you for staying at our hotel. If you have a chance, please stay at our hotel. We'll be expecting you.

8/10 Good

Sui Ling, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Value for money. Convenient location, right by the train station. Lots of parking for self driving customers.
Stayed 1 night in Jul 2018
Response from ホテルウィングインターナショナル出水 on 8 Apr,2020
Thank you for staying at our hotel. The parking lot can be used free of charge, so it's safe even if you come by car. Please come and stay if you have a chance.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a short walk to the station.
The breakfast was excellent at this hotel. There was a vast variety of Japanese breakfast foods and also western foods e.g. Cereal. The service was slick for people who need to catch a train. Whilst this hotel is in close proximity to the train station we were not bothered by noise throughout the night.
Stayed 2 nights in Jun 2018
Response from ホテルウィングインターナショナル出水 on 8 Apr,2020
Thank you for staying at our hotel. It was good that they liked breakfast. I think that it is convenient for work and sightseeing because it is close to the station. The staff is not good at English, but they are just kind and unique people. Please come and stay if you have the chance. Everyone is waiting.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is good: local and tasteful!
Stayed 1 night in May 2018
Response from ホテルウィングインターナショナル出水 on 18 Apr,2020
Thank you for staying at our hotel. I am glad that you also liked the breakfast. I am not good at English, but the friendly and entertaining staff are always waiting for you. If you have a chance again, please come to stay.

8/10 Good

Jim, Qld Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to station
Good hotel close to station with excellent very helpful staff Rooms are small but clean
Stayed 8 nights in Mar 2018
Response from ホテルウィングインターナショナル出水 on 8 Apr,2020
Thank you for staying at our hotel. Because the station and the bus stop are near, I think that it is surely convenient for sightseeing and work. Please come and stay if you have a chance.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Best hotel we stayed in during our Japan trip. Rooms are big, great location and very nice region. Only complaint is the staff does not speak very good English, but they all hotel information in English.
Stayed 3 nights in Jan 2018
Response from ホテルウィングインターナショナル出水　フロントチーフ　西村　勇太 on 3 Mar,2019
Thank you for staying at our hotel. I am very happy to hear that the best hotel I am traveling in Japan is the best. Next time when visiting you will learn perfect English so that you can speak fluently. Thank you for writing a review. Please come and visit again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from ホテルウィングインターナショナル出水 on 12 Mar,2019
Thank you for staying at our hotel. If you have a chance, please stay at our hotel. We'll be expecting you.

6/10 Okay

Verified traveller

It was nice to just walk a minute or two to get to the hotel from Shinkansen station. Friendly staff. Clean room. It's just an old hotel that can be updated a little. For instance, they can fix ripped wall paper...
Response from Hotel wing International Izimi on 5 May,2017
Thank you very much for staying at our hotel.And thanks for your valuable opinion.We will make improvements based on our opinions.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
A convenient location
The hotel was being renewed, so the outside was covered with scaffolds and safety nets. The staff was very kind, rooms are OK, internet connection as well. With a JR Railpass, it's really close to Kagoshima or Kumamoto, so it's a good alternative in peak season for rail travelers booking a last minute accomodation.
Thank you very much for staying at our hotel.If there is another opportunity, please stay by all means.We are waiting for the whole staff.

8/10 Good

Joseph, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, next to Shinkansen Izumi station
Hotel has aged but with excellent upkeep, very convenient for those who arrives by Shinkansen, it is just next to the station. Breakfast has good variety but staff English proficiency lacking!
Response from ホテルウィングインターナショナル出水　フロントチーフ　西村　勇太 on 3 Mar,2019
Thank you for staying at our hotel. That's right, the staff is not good at English, but I am studying, but it is quite difficult. To that extent we are keeping a warm customer service. Thank you for writing last week although it was last. We are waiting for you again from the same staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good comfortable functional hotel at agood price with a convenient location.
Response from ホテルウィングインターナショナル出水　フロントチーフ　西村　勇太 on 3 Mar,2019
Thank you for staying at our hotel. Many cranes come in winter. The staff is not good at English, but we are keeping in mind the warm reception. Thank you for writing last week although it was last. We are waiting for you again from the same staff.

8/10 Good

GCO1133, UK

Liked: Cleanliness, staff & service
Useful Location
This hotel has a good location close to the station and with free parking. The room was small but clean and reasonably comfortable. Food in the attached bar was good.
Response from ホテルウィングインターナショナル出水　フロントチーフ　西村　勇太 on 3 Mar,2019
Thank you for staying at our hotel. The rooms are small, but clean up as much as you can to stay comfortable for that extent, we also have plenty of amenities. Thank you for writing last week although it was last. We are waiting for you again from the same staff.

8/10 Good

Glenna, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient hotel, excellent customer service
This basic business hotel is conveniently located walking distance from the door of the major Izumi train station and the staff were friendly and professional. I strongly recommend this as a place to stay when watching the thousands of cranes wintering in Izumi!
Response from ホテルウィングインターナショナル出水 on 8 Apr,2020
Thank you for staying at our hotel. Close to the station and bus stop, I think you can immediately understand without hesitation. It is a world famous cradle. In addition to the vines, there are many places to see, such as samurai residences and the largest shrine with bells in Japan. I am not good at English, but kind and unique staff are always waiting. Please come to stay again.

8/10 Good

???

Stayed 2 nights in Apr 2024

8/10 Good

koichi

Stayed 2 nights in Feb 2024

10/10 Excellent

SHOMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

BANGSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

ミチコ

Liked: Cleanliness, staff & service, amenities
洗濯室が汚れていて、洗濯機の中も清潔じゃなかった。 アメニティは充実して、部屋は綺麗で清潔でした。
Stayed 2 nights in Sep 2023

8/10 Good

Kazuo

Stayed 1 night in Sep 2023

10/10 Excellent

Keita

Liked: Amenities
部屋も清潔で過ごしやすかった。
Stayed 1 night in Sep 2023

8/10 Good

seiji

Business traveller
Disliked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

Kei

Stayed 1 night in Jul 2023

6/10 Okay

アキナリ

Business traveller
Liked: Staff & service
good
Stayed 1 night in Jul 2023

10/10 Excellent

トオル

Stayed 1 night in Jul 2023

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Ryoko

Stayed 1 night in May 2023
Response from ホテルウィングインターナショナル出水 on 12 May,2023
この度は数あるホテルの中よりホテルウィングインターナショナル出水にご宿泊いただき、誠にありがとうございました。またのお越しをお待ちしておりますご投稿誠にありがとうございました。

10/10 Excellent

じゅんこ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お掃除も良くされていて、快適でした
Stayed 1 night in Apr 2023
Response from ホテルウィングインターナショナル出水 on 12 May,2023
この度は数あるホテルの中よりホテルウィングインターナショナル出水にご宿泊いただきありがとうございました。またのお越しを心よりお待ち致しております。ご投稿誠にありがとうございました。

6/10 Okay

MITSUAKI

Stayed 1 night in Mar 2023

6/10 Okay

ヨリコ

Stayed 2 nights in Mar 2023

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周辺にコンビニがあればよいな
Stayed 1 night in Feb 2023
Response from フロント on 13 Mar,2023
この度は数ある中から当ホテルをご利用いただきまして、誠にありがとうございます。また、お忙しい中にも関わりませず、クチコミのご投稿重ねてお礼申し上げます。 またのお越しをスタッフ一同心よりお待ちしております。 ホテルウィングインターナショナル出水

8/10 Good

Shinichi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
エレベータの狭さ、ユニットバスの段差など、多少不便はあったが、悪くはない。
Stayed 1 night in Jan 2023
Response from フロント on 13 Mar,2023
この度は数ある中から当ホテルをご利用いただきまして、誠にありがとうございます。また、お忙しい中にも関わりませず、クチコミのご投稿重ねてお礼申し上げます。 またのお越しをスタッフ一同心よりお待ちしております。 ホテルウィングインターナショナル出水

10/10 Excellent

Noriyuki

Stayed 3 nights in Jan 2023
Response from フロント on 13 Mar,2023
この度は数ある中から当ホテルをご利用いただきまして、誠にありがとうございます。また、お忙しい中にも関わりませず、クチコミのご投稿重ねてお礼申し上げます。 またのお越しをスタッフ一同心よりお待ちしております。 ホテルウィングインターナショナル出水

10/10 Excellent

MUNGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from フロント on 13 Mar,2023
この度は数ある中から当ホテルをご利用いただきまして、誠にありがとうございます。また、お忙しい中にも関わりませず、クチコミのご投稿重ねてお礼申し上げます。 またのお越しをスタッフ一同心よりお待ちしております。 ホテルウィングインターナショナル出水

8/10 Good

みほ

10/10 Excellent

Yoshimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回一泊でお世話になりました。フロントスタッフは笑顔で応じてくれました。 今時の流れてエコに力を入れていて、使い切りなど色々工夫されています。 アメニティも種類が多く、自分で選ぶ楽しみがありました。
Response from ホテルウィングインターナショナル出水 on 27 Mar,2024
この度は、数あるホテルの中より当ホテルのご宿泊誠にありがとうございました。フロントスタッフの笑顔とエコに配慮した施設、豊富なアメニティにご満足いただけたようで嬉しく存じます。またのご利用を心よりお待ち申し上げております。ホテルウイングインターナショナル出水フロント

10/10 Excellent

yoshie

Stayed 1 night in Dec 2022

10/10 Excellent

takahiro

Stayed 1 night in Sep 2022
Response from ホテルウィングインターナショナル出水 on 22 Sept,2022
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

8/10 Good

takahiro

Stayed 1 night in Sep 2022
Response from ホテルウィングインターナショナル出水 on 22 Sept,2022
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from ホテルウィングインターナショナル出水 on 22 Sept,2022
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。