Front of property

Reviews of Hotel El Acebo

2 out of 5
Hotel El Acebo
Calle Echegaray, 11, Jaca

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 57 reviews" "
Rating 8 - Good. 27 out of 57 reviews" "
Rating 6 - Okay. 6 out of 57 reviews" "
Rating 4 - Poor. 2 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely city
Nice room with air con. Shame that parking nearby is an issue. Lovely city
Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Michael a

Stayed 1 night in Sep 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spanish Road Trip
Nice new room. Modern room. Wonderful woman at front desk, very nice and helpful. Good WiFi. Elevator Lots of Electric outlets. Good hot water and heat. Great location in the old town. Good lighting. Parking was a distance and you had to pay and walk through the streets with your luggage. Still 10 +++ Stay.
Stayed 1 night in Jan 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
Hotel is in a great location that is central to everything. Lots of restaurants just done the street and lots of shops the other way. I would definitely stay here again.
Stayed 1 night in Jun 2021
Response from Dpto Administración on 1 Sept,2021
Thank you very much for your comments

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely little hotel well situated and very friendly and helpful staff, nothing was too much trouble and they even tried to phone us to make sure they were there when we arrived. Excellent and will definitely be using this hotel again
Stayed 1 night in Dec 2020
Response from Susana on 9 Dec,2020
Thanks a lot Tony for your comments. Please to meet you.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
well located
A bit noisy at night as we were on the 1st floor
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very good.
Good hotel. Well sized room. Easy access . Very good service.
Stayed 1 night in Aug 2019
Response from Susana on 6 Sept,2019
Thank you very much for your comments

8/10 Good

Atul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gr8
Gr8
Stayed 1 night in Apr 2019
Response from Equipo Recepción on 13 Jun,2019
Muchas gracias por su valoración Gr8, su opinión es muy importante para nosotros, esperamos su visita!!!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

ESTEFANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el único pero que le pondría es el ruido de la gente, del bar de abajo, pero hay que tener en cuenta que está en el centro y yo en el primer piso. Por lo demás muy bien la estancia, lugar agradable
Stayed 1 night in Jan 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal para Jaca
Um bom lugar. Muito acolhedor
Stayed 1 night in Dec 2023

8/10 Good

Enrique

Liked: Staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Miguel Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Dec 2023

10/10 Excellent

Riitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Morten

Stayed 1 night in Oct 2023

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles in bester Ordnung
Das Hotel EL Acebo liegt sehr günstig, alle sehenswerten Dinge der Stadt können gut zu Fuß erreicht werden. Das Hotel hat einen sehr guten Komfort, das Personal ist sehr freundlich und kundenorientiert. Sollten wir wieder nach Jaca kommen, werden wir sehr gerne wieder im Hotel EL Acebo logieren.
Stayed 2 nights in Sep 2023

8/10 Good

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

F. Eulogio

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2023

4/10 Poor

RAFAEL, cebolla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Ignacia

Stayed 1 night in Aug 2023

8/10 Good

Corinne

Stayed 1 night in Jul 2023
Response from buena experiencia con nosotros on 31 Jul,2023
Hola Corinne!Muchas gracias por tu opinión. Nos alegra que haya tenido una buena experiencia con nosotrosUn saludo

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Hôtel très bien situé à côté de la place de la Cathédrale, près du super bon restaurant Casa Fau. Pas de stationnement, il faut prendre ceux de la ville (17 euros/jour) ou aller assez loin pour un parking public. Notre chambre était assez sombre et la climatisation ne fonctionnait pas bien.
Stayed 1 night in Jul 2023
Response from tomamos nota on 31 Jul,2023
Hola Louis!Muchas gracias por tu opinión. Tomamos nota para seguir mejorando,Un saludo

10/10 Excellent

Neus

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from opinión muy gratificante para nosotros on 21 Jul,2023
Hola Neus!Muchas gracias por su opinión. Nos alegra que su experiencia con nosotros haya sido muy gratificante. Un saludo.

10/10 Excellent

José Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación, limpieza de las habitaciones y personal amable
Stayed 1 night in Jul 2023
Response from opinión muy gratificante para nosotros on 21 Jul,2023
Hola José Luis!Muchas gracias por su opinión. Nos alegra que su estancia con nosotros haya sido muy gratificante para usted,Un saludo.

10/10 Excellent

E. GARCIA

Stayed 1 night in Apr 2023

6/10 Okay

Jose Ángel Esteban Arment

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Jose
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Christian, Mont de marsan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique, bonne literie, bon rapport qualité prix. Prévoir un peu de marche car situé dans une rue piétonne
Stayed 1 night in Jun 2022

6/10 Okay

Ana Isabel

Stayed 1 night in May 2022

8/10 Good

Ignacio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

marco antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Stayed 1 night in Sep 2021

8/10 Good

Jose Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trato excelente
Luis fue una persona maravillosa y super acogedora, no se podría pedir más de la amabilidad del hotel. Repetiría sin duda solamente por el trato recibido. 100% recomendable.
Stayed 1 night in Aug 2021
Response from Dpto Administración on 1 Sept,2021
Muchisimas gracias Mario, un placer haberles recibido y atendido

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo fue estupendo y el personal muy amable
Stayed 1 night in Jul 2021
Response from Dpto Administración on 1 Sept,2021
Gracias Francisco , encantados de haberles recibido. Hasta pronto

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Concha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calidez, servicio y ubicación
Hotel muy acogedor, ubicación perfecta en el centro de Jaca, a un minuto de la catedral, en una calle muy tranquila. El trato impecable. De la cafeteria resalto un café buenisimo. Nos encantó y volveremos a repetir ¡seguro!
Stayed 2 nights in Mar 2020

8/10 Good

José Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Equipo Recepción on 2 Jun,2019
Muchas gracias por su valoración, estaremos encantados de verle pronto de vuelta!!

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Equipo Recepcion on 13 Jun,2019
Un placer Benjamin, esperamos verle pronto en el Hotel El Acebo**, estaremos encantados de recibirle.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from BELEN on 12 Jan,2019
MUCHAS GRACIAS POR SU APORTACIÓN, SERÁ UN PLACER RECIBIRLE DE NUEVO

8/10 Good

Andreea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Belén Recepción on 14 Dec,2018
Muchas gracias Andrea, estaremos encantados de verte de nuevo por aquí.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2018
Response from Belén Recepción on 14 Dec,2018
Sentimos si no alcanzamos sus expectativas, cualquier cosa estamos a su entera disposición en Recepción para ayudarle.

8/10 Good

Mª Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Belén Equipo Recepción on 8 Nov,2018
Muchas gracias Maria Dolores, esperamos verle de vuelta.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un trato excelente, el menú más que correcto, abundante y a un precio muy razonable. Trato muy amable, buen ambiente.
Stayed 3 nights in Sep 2018
Response from Belén Equipo Recepción on 1 Oct,2018
Un placer Hugo!!! Hasta la vista!