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Grand Mercure Jakarta Kemayoran

Photo gallery for Grand Mercure Jakarta Kemayoran

Lobby sitting area
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor spa tub
Minibar, in-room safe, desk, laptop workspace

Overview of Grand Mercure Jakarta Kemayoran

UNESCO Sustainable Travel Pledge

Grand Mercure Jakarta Kemayoran

4.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jl H Benyamin Sueb Kav B-6, Superblok Mega Kemayoran, Jakarta, Central Jakarta, 10610

Explore the area

  • Popular LocationPasar Baru17 min walk
  • Popular LocationSikh Gurdwara Mission4 min drive
  • Popular LocationJakarta International Expo5 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)40 min drive

Room options

About this area

Jakarta

Located in Central Jakarta neighbourhood, Grand Mercure Jakarta Kemayoran is connected to a shopping centre. Travellers eager for a bit of culture can stop by Jakarta History Museum, while those who have shopping on the agenda may want to visit ITC Cempaka Mas and Mangga Dua Square. Looking to enjoy an event or a game while in town? See what's happening at Jakarta International Equestrian Park or Kelapa Gading Sport Mall. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Pasar Baru - 17 min walk
  • Sikh Gurdwara Mission - 4 min drive
  • Indonesian Ministry of Foreign Affairs - 5 min drive
  • Jakarta International Expo - 5 min drive
  • Istiqlal Mosque - 25 min drive

Getting around

  • Stasiun MRT - Setiabudi - 10 min drive
  • Jakarta Kemayoran Station - 18 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 42 min drive

About this property

Grand Mercure Jakarta Kemayoran

4.5-star luxury hotel located in Central Jakarta
At Grand Mercure Jakarta Kemayoran, you can look forward to 18 holes of golf, a round-trip airport shuttle and a poolside bar. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Catappa Restaurant, features garden views and brunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as a free daily manager's reception and a terrace.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a free area shuttle and motorhome/coach/lorry parking
  • An area shuttle, a lift and free newspapers
  • Guest reviews say good things about the breakfast, helpful staff and location
Room features
All 505 rooms boast comforts, such as 24-hour room service and fireplaces, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the size rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • TVs with premium channels
  • Fridges, coffee/tea makers and ceiling fans

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, Chinese (Mandarin), English, French, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (IDR 35000 per stay)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10 AM: IDR 165000 for adults and IDR 99825 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Catappa Restaurant
  • Plumeria Lounge

Things to do

  • 18 holes of golf
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Free babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 165000 for adults and IDR 99825 for children (approximately)
  • Airport shuttle fee: IDR 300000 per vehicle (one way)
  • Valet parking fee: IDR 35000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Kemayoran Hotel
Grand Mercure Jakarta Kemayoran
Grand Mercure Kemayoran
Grand Mercure Jakarta Kemayoran (opening October 2015)
Mercure Jakarta Kemayoran
Grand Mercure Jakarta Kemayoran Hotel
Grand Mercure Jakarta Kemayoran Jakarta
Grand Mercure Jakarta Kemayoran Hotel Jakarta

Frequently asked questions

Does Grand Mercure Jakarta Kemayoran have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 28 Nov,2022, prices found for a 1-night stay for 2 adults at on 4 Dec,2022 start from S$97.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Jakarta Kemayoran pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Jakarta Kemayoran?

Self-parking is free at this property.

What time is check-in at Grand Mercure Jakarta Kemayoran?

Check-in begins at 2:00 PM. Late check-in is available from 12:30 PM to noon.

What time is check-out at Grand Mercure Jakarta Kemayoran?

Checkout is at noon.

Does Grand Mercure Jakarta Kemayoran provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Grand Mercure Jakarta Kemayoran located?

Located in Central Jakarta, this luxury hotel is within 3 mi (5 km) of Jakarta International Expo, Mangga Dua Square and ITC Cempaka Mas. Jakarta History Museum is 6.3 mi (10.1 km) away. Jakarta Kemayoran Station is 18 minutes by foot and Jakarta Rajawali Station is 24 minutes.

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 170 out of 329 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 127 out of 329 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 20 out of 329 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 5 out of 329 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 7 out of 329 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Excellent

Beth
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Thoroughly enjoyed the stay. Definitely add the breakfast when you book. It is SO worth it!

6/10 Okay

Spencer
Travelled with partner
Liked: Cleanliness
There were a few challenges. The shower handle was broken. Maintenance came and smoked in a non-smoking room. There was a window light we could not turn off. The buffet items that were empty were not all replenished. The staff was friendly.
Stayed 1 night in Oct 2022

8/10 Good

Seong Cheong
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2022

2/10 Terrible

Paul
Business traveller
Disliked: Staff & service
Stayed 3 nights in Aug 2022

2/10 Terrible

Shruti
Business traveller
Disliked: Cleanliness, staff & service
Worst service period!
The entire experience from check in and waiting for 45 for the room key while checking in, to room service which takes a little more than an hour. They took deposit of 1.5mil IDR and again insisted every time I ordered food that deposit was not given. To ask for cutlery takes 30 minutes and 3-4 reminders. The staff is either not trained or is terrible with communication. Room cleaning was terrible.
Stayed 3 nights in Aug 2022

10/10 Excellent

Eric, Charlotte
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful lobby. Room was super clean and comfortable!
Stayed 1 night in Aug 2022

10/10 Excellent

Alastair
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little isolated from other facilities and restaurants.
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller
Business traveller
Disliked: Room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

AJAY
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay
Stayed 6 nights in Jul 2022

8/10 Good

Jonathan
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good clean hotel. Parking was a little difficult in the basement as many lots were reserved.
Stayed 6 nights in Jun 2022