3/5 Okay
Derrick B
Business traveller
12 Sep 2019
Liked: Staff & service
You get what you pay for ..
I booked a one-room suite at this hotel because of the attractive price on Hotels.com and for its proximity to Central Park. In fairness, for the price, I do not expect a great deal. The room was dated and in need of some maintenance - the hot water mixer was difficult to adjust, and the lamp in the living room was not working. The bathroom came with the usual amenities, but there was precious little else - no hair dryer, no iron or ironing board, and although an electric kettle was provided, there were only two coffee cups but NO SPOONS.S
Service from the front desk was good, they were polite and helpful, as was the doorman.
What I do not find acceptable is that the hotel charges for every vehicle (including cabs and Grab) that enters - even to drop off or to pick up. This does not make sense. The amount was not large - Rp4000 - but it is a poor management decision.
Stayed 2 nights in Sep 2019