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Hotel Kristal - CHSE Certified

Photo gallery for Hotel Kristal - CHSE Certified

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Two Bedroom Deluxe | 1 bedroom, minibar, in-room safe, desk

Overview of Hotel Kristal - CHSE Certified

Hotel Kristal - CHSE Certified

4.0 star property

4.1/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Jalan Tarogong Raya Cilandak Barat, Jakarta, 12430

Explore the area

  • Popular LocationPondok Indah Golf and Country Club4 min drive
  • Popular LocationPangkalan Jati Golf Course6 min drive
  • Popular LocationPondok Indah Mall9 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)45 min drive

Room options

About this area


Hotel Kristal - CHSE Certified is located in Cilandak, a neighbourhood in Jakarta, and is in a shopping district and near a metro station. Pondok Indah Mall and Blok M Square are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ragunan Zoo and Kidzania. Travelling with kids? Don't miss Taman Mini Indonesia Indah.

What's nearby

  • Pondok Indah Golf and Country Club - 4 min drive
  • South Jakarta Mayors Office - 6 min drive
  • Pangkalan Jati Golf Course - 6 min drive
  • Pondok Indah Mall - 9 min drive
  • Gandaria City Mall - 18 min drive

Getting around

  • Lebak Bulus Grab Station - 3 min drive
  • Pondok Betung Station - 6 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 48 min drive

About this property

Hotel Kristal - CHSE Certified

4-star family-friendly hotel located in Cilandak
Consider a stay at Hotel Kristal - CHSE Certified and take advantage of an airport pick-up service, a poolside bar and a terrace. Treat yourself to a body scrub, aromatherapy or a manicure/pedicure at Life Spa, the on-site spa. The on-site international cuisine restaurant, The Kafe, features pool views. Enjoy the gym, as well as activities, such as scuba diving and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), an outdoor tennis court and free newspapers
  • 21 meeting rooms, ATM/banking services and massage treatment rooms
  • Guest reviews give good marks for the breakfast, helpful staff and location
Room features
All 328 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as air conditioning and separate dining areas. Guests reviews say good things about the size rooms at the property.
Extra amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Separate dining areas, fridges and childcare services


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10 AM: IDR 211750 for adults and IDR 150000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Kafe
  • Satu Lagi Bar
  • The Deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Supervised childcare (surcharge)


  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 21


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace


  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hairdryer
  • Shower/bath combination


  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar
  • Fridge


  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 211750 for adults and IDR 150000 for children (approximately)
  • Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Hotel Kristal Jakarta
Hotel Kristal
Kristal Jakarta
Kristal Hotel Jakarta
Hotel Kristal
Hotel Kristal CHSE Certified
Kristal Chse Certified Jakarta
Hotel Kristal - CHSE Certified Hotel
Hotel Kristal - CHSE Certified Jakarta
Hotel Kristal - CHSE Certified Hotel Jakarta

Frequently asked questions

Does Hotel Kristal - CHSE Certified have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at ?

As of 30 Nov,2022, prices found for a 1-night stay for 2 adults at on 2 Dec,2022 start from S$66.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Kristal - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kristal - CHSE Certified?

Self-parking is free at this property.

What time is check-in at Hotel Kristal - CHSE Certified?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Kristal - CHSE Certified?

Checkout is at noon.

Does Hotel Kristal - CHSE Certified provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Hotel Kristal - CHSE Certified located?

This family-friendly Jakarta hotel is located in a state park, 2.6 mi (4.2 km) from Pondok Indah Mall, and within 6 mi (10 km) of Blok M Square and Ragunan Zoo. Kidzania and Grand Indonesia Shopping Mall are also within 9 mi (15 km). Lebak Bulus Grab Station is 27 minutes by foot.

Overall score and ratings


Very good

Rating 5 - Excellent. 65 out of 200 reviews" "
" "5 - Excellent 33%
Rating 4 - Good. 104 out of 200 reviews" "
" "4 - Good 52%
Rating 3 - Okay. 23 out of 200 reviews" "
" "3 - Okay 12%
Rating 2 - Poor. 4 out of 200 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 4 out of 200 reviews" "
" "1 - Terrible 2%




Staff & service




Property conditions & facilities



4/5 Good

Mohamed Kotharisa, Singapore
Liked: Amenities, property conditions & facilities
Close to Town & Shopping & nearby shops & local food.
Stayed 1 night in Oct 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities
Always friendly and helpful staff
Stayed 4 nights in Sep 2022

4/5 Good

Stayed 2 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love Kristal Hotel
Stayed 1 night in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

4/5 Good

Stayed 2 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff
Stayed 1 night in Feb 2022

2/5 Poor

Verified traveller
Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
Had a terrible stay. The hotel is old. All the equipment is also very old and mostly doesn't work. Showers had no hot water.
Stayed 1 night in Nov 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and strategic place as well
Stayed 1 night in Jun 2021

4/5 Good

Maya S
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021