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Mercure Jakarta Batavia - CHSE Certified

Photo gallery for Mercure Jakarta Batavia - CHSE Certified

Front of property – evening/night
Outdoor pool, pool loungers
Exterior
View from property
Bar (on property)

Overview of Mercure Jakarta Batavia - CHSE Certified

Mercure Jakarta Batavia - CHSE Certified

4.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Jalan Kali Besar Barat 44-46, Jakarta, DKI Jakarta, 11230

Explore the area

  • Popular LocationJakarta History Museum7 min walk
  • Popular LocationTaman Fatahillah7 min walk
  • Popular LocationMangga Dua Square4 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)33 min drive

Room options

About this area

Jakarta

Mercure Jakarta Batavia - CHSE Certified is located in Old Jakarta, a neighbourhood in Jakarta, and is near a train station. Taman Fatahillah and Jakarta Cathedral are notable landmarks, and travellers looking to shop may want to visit Pasar Baru and Thamrin City Shopping Mall. Jakarta International Expo and Istiqlal Mosque are two other places to visit that come recommended. Guests appreciate the hotel's location for the sightseeing.
Visit our Jakarta travel guideOpens in a new window
Map

What's nearby

  • Jakarta History Museum - 7 min walk
  • Taman Fatahillah - 7 min walk
  • Mangga Dua Square - 4 min drive
  • Dunia Fantasi - 4 min drive
  • Mangga Dua - 5 min drive

Getting around

  • Stasiun MRT - Setiabudi - 10 min drive
  • Jakarta Kota Station - 13 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 33 min drive

Restaurants

  • Colosseum Club - 7 min walk
  • Café Batavia - 6 min walk
  • Bakmi Orpa - 8 min walk
  • Lumba lumba oleh oleh khas semarang - 8 min walk
  • Restaurant Cahaya Baru - 7 min walk

About this property

Mercure Jakarta Batavia - CHSE Certified

4-star hotel in Old Jakarta, rejuvenated in 2019
Located close to Taman Fatahillah and Jakarta International Expo, Mercure Jakarta Batavia - CHSE Certified provides a return airport shuttle, a poolside bar and dry cleaning/laundry services. Indulge in a massage at ALAYA SPA, the on-site spa. Enjoy international cuisine and more at the two on-site restaurants. In addition to a bar and a 24-hour fitness centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a front desk safe and free newspapers
  • Concierge services, luggage storage and ATM/banking services
  • Guest reviews give top marks for the location
Room features
All 376 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with digital channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: IDR 135000-150000 for adults and IDR 70000-150000 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Malaka Restaurant
  • Loubee
  • Soenda Kelapa

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Conference space

Outdoors

  • Pool sunloungers

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Renovated entire property – July 2019

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 500000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately IDR 135000 to 150000 for adults and from IDR 70000 to 150000 for children
  • Airport shuttle fee: IDR 380000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 380000 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Rivier Hotel Jakarta
Rivier Jakarta
Batavia Hotel Jakarta
Mercure Jakarta Batavia
Mercure Jakarta Batavia CHSE Certified
Mercure Jakarta Batavia - CHSE Certified Hotel
Mercure Jakarta Batavia - CHSE Certified Jakarta
Mercure Jakarta Batavia - CHSE Certified Hotel Jakarta

Frequently asked questions

Does Mercure Jakarta Batavia - CHSE Certified have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Jakarta Batavia - CHSE Certified?

As of 5 Jun,2023, prices found for a 1-night stay for 2 adults at Mercure Jakarta Batavia - CHSE Certified on 1 Jul,2023 start from S$75.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Jakarta Batavia - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Jakarta Batavia - CHSE Certified?

Self-parking is free at this property.

What time is check-in at Mercure Jakarta Batavia - CHSE Certified?

Check-in is from 2:00 PM - midnight.

What time is check-out at Mercure Jakarta Batavia - CHSE Certified?

Checkout is at noon.

Does Mercure Jakarta Batavia - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 380000 per vehicle applies.

Where is Mercure Jakarta Batavia - CHSE Certified located?

Located in Old Jakarta, this spa hotel is 0.4 mi (0.6 km) from Taman Fatahillah and 2.9 mi (4.6 km) from Pasar Baru. Jakarta International Expo and Jakarta Cathedral are also within 6 mi (10 km). Jakarta Kota Station is 13 minutes by foot and Jakarta Jayakarta Station is 28 minutes.

Mercure Jakarta Batavia - CHSE Certified Reviews

Mercure Jakarta Batavia - CHSE Certified Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 89 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 26 out of 89 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 4 out of 89 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 2 out of 89 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 3 out of 89 reviews" "
" "2 - Terrible 3%

9.0/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Vinesh, Wembley

Business traveller
Disliked: Cleanliness, staff & service
AC was broken, room service would omit orders without informing in advance. 45 minute wait to be called to receive room service. Rooms were not clean. Just a nightmare
Stayed 2 nights in Mar 2023

10/10 Excellent

Drew Peerless

Stayed 1 night in Feb 2023

2/10 Terrible

Jason

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting. I checked in at 12 and checked out at 3pm because I had a meeting in between that time. The sheets had stains of god knows what, the floors were clearly not clean in some time and the room was filthy, the bathroom yuck... My spouse complained and all they only showed us an upgraded room which ironically had the same issues. So we checked out. Please be aware this hotel is in an undesirable area of Jakarta and is in no shape or form a nice clean place as they present in the images. They have a modern restaurant and seem to have spent all the time there because in one word its GROSS.

8/10 Good

Tamara

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel is good but its surroundings are horrible
The hotel itself is great, it’s new, and clean. They have an issue with the food though, their main food rush hour is lunch, so when you have your daily paid for breakfast, even though it ends at 10am, by 9am, nothing is refilled as much, the food and drinks start to get cold. The staff are friendly but you feel they start to look at their watches starting at 9am, and you get the feeling that you came late and should in a kind way.. leave. The location of the hotel is horrible, only fathalla square is close by but there isn’t much that’s in good clean shape that is a walking distance, it’s at least 20-30min walk.
Stayed 9 nights in Feb 2023

10/10 Excellent

Ngai Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality of facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Yohanes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has just recently renovated. Everything is clean and well decorated. The hotel also have good facilities from pool, gym to sauna and spa. The bike is free when you want to explore the old town as it is just next to the property.

10/10 Excellent

Harumi, Va.beach

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Employees are the best! I
Stayed 8 nights in Jan 2023

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and welcoming hotel. Short walk to local shops and markets. Heavy traffic all around ; crazy driving and mopeds everywhere. Friendly staff and people; shout out to the welcoming and friendly security staff.

8/10 Good

SAW KEONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To the manager of MALACCA RESTAURANT PLEASE GIVE A THOROUGH CLEAN UP OF THE COFFEE MACHINE AT THE RESTAURANT AS I FOUND AN INSECT, MOST LIKELY A COCKROACH AT THE MACHINE ON 1 JAN 2023 DURING MY STAY AT MERCURE JAKARTA MAY BE SOME SORT OF PEST CONTROL NEEDED AT MALAKA RESTAURANT AS THE INSECT BREED REAL FAST, NIP THEM IN THE BUD B4 IT INFEST THE WHOLE AREA

10/10 Excellent

EUGENE YOUJIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms, service, abd breakfast! Really enjoyed my stay in a clean and newly renovated room. Breakfast spread is pretty decent. Only gripe I had was the amount of mosquitoes in the dining area during breakfast. I wont say its to blame the hotel, may be an area issue.