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Mercure Jakarta Simatupang

Photo gallery for Mercure Jakarta Simatupang

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
8 bedrooms, minibar, in-room safe, desk

Overview of Mercure Jakarta Simatupang

UNESCO Sustainable Property

Mercure Jakarta Simatupang

4 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Jl R A Kartini No 18, Lebak Bulus, Jakarta, Jakarta, 12440

Explore the area

  • Popular LocationCilandak Town Square7 min drive
  • Popular LocationPondok Indah Mall10 min drive
  • Popular LocationPondok Indah Golf and Country Club12 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)38 min drive

Choose dates to view prices

About this area

Jakarta

Located in Jakarta, Mercure Jakarta Simatupang is near a metro station. Cilandak Town Square and Pondok Indah Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ragunan Zoo and Taman Mini Indonesia Indah. Check out an event or a game at Gelora Bung Karno Stadium, and consider making time for Kidzania, a top attraction not to be missed.

What's nearby

  • Pangkalan Jati Golf Course - 6 min drive
  • Cilandak Town Square - 7 min drive
  • Pondok Indah Mall - 10 min drive
  • Pondok Indah Golf and Country Club - 12 min drive
  • Ragunan Zoo - 26 min drive

Getting around

  • Pondok Betung Station - 5 min drive
  • Lebak Bulus Grab Station - 8 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 38 min drive

Restaurants

  • Where to eat
  • Biztro Graffiti – Bistro offering international cuisine. Serves breakfast, lunch and dinner.
  • MnM Lobby Lounge – Serves light fare.
  • Karumba Rooftop Rum Bar – Poolside rooftop bar offering international cuisine. Serves dinner and light fare, happy hour available.

About this property

Mercure Jakarta Simatupang

Eco-friendly hotel with restaurant and indoor pool
Along with a restaurant, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 232 rooms have 8 bedrooms and feature free WiFi. Conveniences include living rooms and coffee makers, and guests will appreciate thoughtful touches such as espresso makers and slippers.
Mercure Jakarta Simatupang offers 232 forms of air-conditioned accommodation with minibars and espresso makers. This accommodation offers separate living rooms. 32-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: IDR 157.30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate living room

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Indonesian

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms 4

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate living room
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 157.30 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jakarta Mercure
Jakarta Simatupang
Mercure Jakarta
Mercure Jakarta Simatupang
Mercure Simatupang
Mercure Simatupang Hotel
Mercure Simatupang Hotel Jakarta
Mercure Simatupang Jakarta
Simatupang
Simatupang Jakarta
Mercure Jakarta Simatupang Hotel
Mercure Jakarta Simatupang Hotel
Mercure Jakarta Simatupang Jakarta
Mercure Jakarta Simatupang Hotel Jakarta

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 68 out of 189 reviews
5 - Excellent 36%
Rating 4 - Good. 88 out of 189 reviews
4 - Good 47%
Rating 3 - Okay. 29 out of 189 reviews
3 - Okay 15%
Rating 2 - Poor. 2 out of 189 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 189 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
We booked a non smoking room. Although the room had been upgraded and claimed as a non smoking room, but the it still smelt in the room and in the lift.
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway. Less traffic jams Excellent service. Clean and comfortable rooms. Were not affected by floods. Good local cuisine.
Stayed 3 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and comfy
Stayed 3 nights in Dec 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Stayed 4 nights. Good variety and quality for buffet breakfast. Great location near to Pondok Indah Mall and friendly service. The grilled oxtail at the restaurant is also excellent!
Stayed 4 nights in Oct 2019