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Mercure Jakarta Simatupang - CHSE Certified

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Exterior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Suite, 1 King Bed | 8 bedrooms, minibar, in-room safe, desk

Overview of Mercure Jakarta Simatupang - CHSE Certified

UNESCO Sustainable Travel Pledge

Mercure Jakarta Simatupang - CHSE Certified

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jl R A Kartini No 18, Lebak Bulus, Jakarta, Jakarta, 12440

Explore the area

  • Popular LocationPondok Indah Mall11 min drive
  • Popular LocationCilandak Town Square14 min drive
  • Popular LocationPondok Indah Golf and Country Club14 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)43 min drive

Room options

About this area

Jakarta

Mercure Jakarta Simatupang - CHSE Certified is located in Cilandak, a neighbourhood in Jakarta, and is near a metro station. Cilandak Town Square and Pondok Indah Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ragunan Zoo and Taman Mini Indonesia Indah. Kidzania and Jakarta Aquarium are also worth visiting.

What's nearby

  • Pangkalan Jati Golf Course - 6 min drive
  • Pondok Indah Mall - 11 min drive
  • Cilandak Town Square - 14 min drive
  • Pondok Indah Golf and Country Club - 14 min drive
  • Ragunan Zoo - 22 min drive

Getting around

  • Pondok Betung Station - 5 min drive
  • Lebak Bulus Grab Station - 8 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 43 min drive

Restaurants

  • Cuppa Coffee - 4 min walk
  • Graffiti Restaurant - 5 min walk
  • Dante Coffee - 8 min walk
  • De Hooi - 10 min walk
  • Resto Ngalam - 10 min walk

About this property

Mercure Jakarta Simatupang - CHSE Certified

4-star eco-friendly hotel located in Cilandak
Located close to Cilandak Town Square and Pondok Indah Golf and Country Club, Mercure Jakarta Simatupang - CHSE Certified provides a return airport shuttle, a poolside bar and a rooftop terrace. Treat yourself to a massage or other spa services. The on-site bistro, Biztro Graffiti, features international cuisine. Free in-room WiFi is available to all guests, along with a cafe and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), luggage storage and coffee/tea in the lobby
  • Free newspapers, a porter/bellboy and 4 meeting rooms
  • Guest reviews give good marks for the breakfast, helpful staff and location
Room features
All 232 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: IDR 157.30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Biztro Graffiti
  • MnM Lobby Lounge
  • Karumba Rooftop Rum Bar

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 4

Outdoors

  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 157.30 per person (approximately)
  • Airport shuttle fee: IDR 399000 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jakarta Mercure
Jakarta Simatupang
Mercure Jakarta
Mercure Jakarta Simatupang
Mercure Simatupang
Mercure Simatupang Hotel
Mercure Simatupang Hotel Jakarta
Mercure Simatupang Jakarta
Simatupang
Simatupang Jakarta
Mercure Jakarta Simatupang Hotel
Mercure Jakarta Simatupang
Mercure Jakarta Simatupang CHSE Certified
Mercure Jakarta Simatupang - CHSE Certified Hotel
Mercure Jakarta Simatupang - CHSE Certified Jakarta
Mercure Jakarta Simatupang - CHSE Certified Hotel Jakarta

Frequently asked questions

Does Mercure Jakarta Simatupang - CHSE Certified have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 5 Feb,2023, prices found for a 1-night stay for 2 adults at on 7 Feb,2023 start from S$72.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Jakarta Simatupang - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Jakarta Simatupang - CHSE Certified?

Self-parking is free at this property.

What time is check-in at Mercure Jakarta Simatupang - CHSE Certified?

Check-in is from 2 PM - midnight.

What time is check-out at Mercure Jakarta Simatupang - CHSE Certified?

Checkout is at noon.

Does Mercure Jakarta Simatupang - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 399000 per vehicle applies.

Where is Mercure Jakarta Simatupang - CHSE Certified located?

Located in Cilandak, this eco-friendly hotel is 3.1 mi (5 km) from Cilandak Town Square, and within 6 mi (10 km) of Pondok Indah Mall and Pondok Indah Golf and Country Club. Gandaria City Mall and Ragunan Zoo are also within 6 mi (10 km). Lebak Bulus Grab Station is 8 minutes by foot.

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 194 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 89 out of 194 reviews" "
" "8 - Good 46%
Rating 6 - Okay. 31 out of 194 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 2 out of 194 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 2 out of 194 reviews" "
" "2 - Terrible 1%

8.7/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

10/10 Excellent

Dorron

Liked: Cleanliness, staff & service, amenities
very good
Stayed 1 night in Nov 2022

6/10 Okay

LIANGYOU

Business traveller
Liked: Staff & service
Was disappointed this time round. Round was 817, the flooring at the toilet entrance was in bad shape, which could injure someone. The shower pressure was very low and the room has a smell when I entered
Stayed 1 night in Sep 2022

10/10 Excellent

Tanty

Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
We booked a non smoking room. Although the room had been upgraded and claimed as a non smoking room, but the it still smelt in the room and in the lift.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway. Less traffic jams Excellent service. Clean and comfortable rooms. Were not affected by floods. Good local cuisine.
Stayed 3 nights in Feb 2020

10/10 Excellent

Cyrus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and comfy
Stayed 3 nights in Dec 2019

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Stayed 4 nights. Good variety and quality for buffet breakfast. Great location near to Pondok Indah Mall and friendly service. The grilled oxtail at the restaurant is also excellent!
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Beware of iron in room
Next to a always jam highway with no shopping Mall within walking distance. Iron in room was badly stained which almost ruin my white business shirt
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019