Check COVID-19 restrictions.

See detailsOpens in a new window

Swiss-Belhotel Pondok Indah

Photo gallery for Swiss-Belhotel Pondok Indah

Lobby
2 outdoor pools
2 outdoor pools
2 outdoor pools
Minibar, in-room safe, desk, blackout curtains

Overview of Swiss-Belhotel Pondok Indah

Swiss-Belhotel Pondok Indah

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Jl. Metro Pondok Indah Sector 2, Block SA, Jakarta, 12310

Explore the area

  • Popular LocationPondok Indah Golf and Country Club3 min drive
  • Popular LocationPangkalan Jati Golf Course5 min drive
  • Popular LocationPondok Indah Mall13 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)46 min drive

Choose dates to view prices

About this area

Jakarta

Located in Jakarta, Swiss-Belhotel Pondok Indah is in a walkable area with good shopping. Senayan National Golf Club and Royal Jakarta Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Pondok Indah Mall and Gandaria City Mall. Ragunan Zoo and Kidzania are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Pondok Indah Golf and Country Club - 3 min drive
  • Pangkalan Jati Golf Course - 5 min drive
  • Pondok Indah Mall - 13 min drive
  • Gandaria City Mall - 18 min drive
  • Blok M Square - 22 min drive

Getting around

  • Pondok Betung Station - 5 min drive
  • Lebak Bulus Grab Station - 7 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 46 min drive

Restaurants

  • Where to eat
  • Swiss Cafe – Restaurant offering international cuisine. Serves breakfast daily.

About this property

Swiss-Belhotel Pondok Indah

4-star Jakarta hotel in Pondok Indah with 2 outdoor swimming pools
2 outdoor pools, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 159 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. In-room free WiFi and 24-hour room service are standard, as are LED TVs with cable channels.
Swiss-Belhotel Pondok Indah offers 159 forms of air-conditioned accommodation with minibars and a safe. LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 200000 for adults and IDR 200000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free babysitting/childcare
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Indonesian

Business services

  • 24-hour business centre
  • Meeting rooms 7

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 200000 for adults and IDR 200000 for children (approximately)
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 400000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Pondok Indah Hotel Jakarta
Swiss-Belhotel Pondok Indah Hotel
Swiss-Belhotel Pondok Indah Jakarta
Swiss-Belhotel Pondok Indah
Swiss Belhotel Pondok Indah
Swiss Belhotel Pondok Indah
Swiss-Belhotel Pondok Indah Hotel
Swiss-Belhotel Pondok Indah Jakarta
Swiss-Belhotel Pondok Indah Hotel Jakarta

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 33 out of 103 reviews
5 - Excellent 32%
Rating 4 - Good. 44 out of 103 reviews
4 - Good 43%
Rating 3 - Okay. 16 out of 103 reviews
3 - Okay 16%
Rating 2 - Poor. 5 out of 103 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 103 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy and satisfied with my stay, the staff and security are very friendly and helpful. My son loved swimming in the big pool. The room was perfect for us. We will definatley be back.
Stayed 2 nights in May 2021

3/5 Okay

Business traveller
Disliked: Cleanliness
Average hotel
Somewhat disappointing as their white guest towels have a greyish colour so I suspect they are either too old or not washed correctly. I complained and had to check dail that they had put clean and white towels in the room.
Stayed 3 nights in Jan 2020

2/5 Poor

Travelled with family
Disappointed
When I first arrived at the hotel around 12, I was told that I could not check in until 2 pm. So I went to the closest mall. I came back to the hotel around 3:30 pm which the room should be ready. However the room is still not ready and I got my room around 4:30 pm. They gave me room 706. The room was pretty nice and clean. However I started to notice that the bathroom was leaking and the smell was pretty bad. I complained and they did not take care of it fast. However after arguing they finally move us to different room. I stayed for 2 nights and was asking if I can get a late check out since my flight was in the evening. They said if I want to check out at 2pm, they will charge me 25% of my booking fee. I did not have a pleasant experience from this hotel because the customer service was not friendly and not helpful!
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable
It was super comfortable
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great hotel!
Stayed 1 night in Feb 2020