expedia

Photo gallery

Featured image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Minibar, in-room safe, desk, blackout curtains

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationSouth Jakarta Mayors Office7 min drive
    Popular LocationBlok M Square27 min drive
    Popular LocationRagunan Zoo27 min drive
    AirportJakarta (CGK-Soekarno-Hatta Intl.)40 min drive

Choose dates to view prices

  • Superior Deluxe Twin Room

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsSuperior Deluxe Twin Room
  • Deluxe Double Room

    4/5 guest room rating

    Room amenities

    • 24 sq m
    • Park view
    • Sleeps 2
    More detailsDeluxe Double Room
  • Deluxe Twin Room

    3.8/5 guest room rating

    Room amenities

    • 24 sq m
    • Park view
    • Sleeps 3
    More detailsDeluxe Twin Room
  • Room

    Room amenities

    • 79 sq m
    • Sleeps 3
    More detailsRoom
  • Superior Deluxe Double Room

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsSuperior Deluxe Double Room
  • Grand Deluxe Room

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsGrand Deluxe Room
  • Business Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 64 sq m
    • Sleeps 3
    More detailsBusiness Suite, 1 Bedroom
  • Family Room, 2 Bedrooms

    3.8/5 guest room rating

    Room amenities

    • 70 sq m
    • Sleeps 2
    More detailsFamily Room, 2 Bedrooms

About this area

Jakarta

Located in Jakarta, Swiss-Belhotel Pondok Indah is in a walkable area with good shopping. Pondok Indah Mall and Gandaria City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Taman Mini Indonesia Indah and Ragunan Zoo. Check out an event or a game at Gelora Bung Karno Stadium, and consider making time for Ocean Park, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Visit our Jakarta travel guide
Popular Location

What's nearby

  • South Jakarta Mayors Office - 7 min drive
  • fX Sudirman Mall - 8 min drive
  • Blok M Square - 27 min drive
  • Ragunan Zoo - 27 min drive
  • Plaza Senayan - 32 min drive

Getting around

  • Pondok Betung Station - 5 min drive
  • Lebak Bulus Grab Station - 7 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.) - 40 min drive

Restaurants

  • Where to eat
  • Swiss Cafe โ€“ Restaurant offering international cuisine. Serves breakfast daily.

About this property

Swiss-Belhotel Pondok Indah

4-star Jakarta hotel in Pondok Indah with 2 outdoor swimming pools
2 outdoor pools, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/cafรฉ and a 24-hour business centre are on-site. All 159 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and 24-hour room service are standard, as are LED TVs with cable channels.
Swiss-Belhotel Pondok Indah offers 159 forms of air-conditioned accommodation with minibars and a safe. LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10 AM: IDR 155000 for adults and IDR 75000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Free babysitting/childcare
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Indonesian

Business services

  • 24-hour business centre
  • 7 meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to November 30 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Entertainment facilities
  • Fitness facilities
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 155000 for adults and IDR 75000 for children (approximately)
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 400000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Swiss-Belhotel Pondok Indah Hotel Jakarta
Swiss-Belhotel Pondok Indah Hotel
Swiss-Belhotel Pondok Indah Jakarta
Swiss-Belhotel Pondok Indah
Swiss Belhotel Pondok Indah
Swiss-Belhotel Pondok Indah Hotel
Swiss-Belhotel Pondok Indah Jakarta
Swiss-Belhotel Pondok Indah Hotel Jakarta

Frequently asked questions

Can I cancel my reservation for free at Swiss-Belhotel Pondok Indah and receive a full refund?
Yes, Swiss-Belhotel Pondok Indah offers free cancellation on select room rates, because flexibility matters! Please refer to Swiss-Belhotel Pondok Indah cancellation policy on our site for more details about any exclusions or requirements.
Does Swiss-Belhotel Pondok Indah have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM to 8:00 PM.
Is Swiss-Belhotel Pondok Indah pet-friendly?
No, pets are not allowed at this property.
How much is parking at Swiss-Belhotel Pondok Indah?
This property doesn't offer parking.
What time is check-in at Swiss-Belhotel Pondok Indah?
Check-in is from 2 PM to midnight.
What time is check-out at Swiss-Belhotel Pondok Indah?
Checkout is at noon.
Does Swiss-Belhotel Pondok Indah provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 400000 per vehicle, one-way, applies.
Where is Swiss-Belhotel Pondok Indah located?
Located in Pondok Indah, this spa hotel is 1.7 mi (2.7 km) from Cilandak Town Square and within 6 miles (10 km) of Pondok Indah Mall and Gandaria City Mall. FX Sudirman Mall and Blok M Square are also within 9 miles (15 km). Lebak Bulus Grab Station is 7 minutes by foot.
3.9
Good
5 - Excellent
32
4 - Good
43
3 - Okay
16
2 - Poor
5
1 - Terrible
5

4.1/5

Cleanliness

4.1/5

Staff & service

3.4/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Business traveller
Sad face IconDisliked: Cleanliness
Average hotel
Somewhat disappointing as their white guest towels have a greyish colour so I suspect they are either too old or not washed correctly. I complained and had to check dail that they had put clean and white towels in the room.
Stayed 3 nights in Jan 2020

2/5 Poor

Travelled with family
Disappointed
When I first arrived at the hotel around 12, I was told that I could not check in until 2 pm. So I went to the closest mall. I came back to the hotel around 3:30 pm which the room should be ready. However the room is still not ready and I got my room around 4:30 pm. They gave me room 706. The room was pretty nice and clean. However I started to notice that the bathroom was leaking and the smell was pretty bad. I complained and they did not take care of it fast. However after arguing they finally move us to different room. I stayed for 2 nights and was asking if I can get a late check out since my flight was in the evening. They said if I want to check out at 2pm, they will charge me 25% of my booking fee. I did not have a pleasant experience from this hotel because the customer service was not friendly and not helpful!
Stayed 2 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable
It was super comfortable
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great hotel!
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code