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The Ritz-Carlton Jakarta, Pacific Place

Photo gallery for The Ritz-Carlton Jakarta, Pacific Place

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Ritz-Carlton Jakarta, Pacific Place

The Ritz-Carlton Jakarta, Pacific Place

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Jalan Jendral Sudirman Kav 52-53, Sudirman Central Business District, Jakarta, Jakarta, 12190

Explore the area

  • Popular LocationKidzania2 min walk
  • Popular LocationIndonesia Stock Exchange6 min walk
  • Popular LocationfX Sudirman Mall15 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)36 min drive

Choose dates to view prices

About this area

Jakarta

Located in Jakarta, The Ritz-Carlton Jakarta, Pacific Place is connected to a shopping centre. Pacific Place and Plaza Senayan are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kidzania and Taman Mini Indonesia Indah. Looking to enjoy an event or a match while in town? See what's going on at Gelora Bung Karno Stadium.

What's nearby

  • Kidzania - 2 min walk
  • Indonesia Stock Exchange - 6 min walk
  • Pacific Place - 6 min walk
  • fX Sudirman Mall - 15 min walk
  • Balai Sidang Jakarta Convention Center - 3 min drive

Getting around

  • Stasiun MRT - Setiabudi - 3 min drive
  • Jakarta Palmerah Station - 4 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 36 min drive

Restaurants

  • Where to eat
  • PASOLA Jakarta – Buffet restaurant with a bar. Serves breakfast, brunch, lunch and dinner daily. Reservations required. Kids' menu available.

About this property

The Ritz-Carlton Jakarta, Pacific Place

Luxury hotel connected to a shopping centre in Jakarta with full-service spa
This hotel features a full-service spa, a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 62 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as fridges and coffee makers.
The Ritz-Carlton Jakarta, Pacific Place offers 62 forms of accommodation with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 6 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 24 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Spanish

Business services

  • Business centre
  • Conference centre (38750 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bath seat
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 46-inch LED TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are available for USD 60.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 24 per person (approximately)
  • Valet parking fee: USD 6 per day
  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa

Property is also known as

Jakarta Ritz-Carlton Pacific Place
Pacific Place Jakarta Ritz-Carlton
Ritz-Carlton Jakarta Pacific
Ritz-Carlton Jakarta Pacific Place
Ritz-Carlton Pacific
Ritz-Carlton Pacific Jakarta
Ritz-Carlton Pacific Place
Ritz-Carlton Pacific Place Hotel
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Pacific Place Jakarta
Ritz-Carlton Jakarta Pacific Place Hotel
The Ritz Carlton Jakarta Pacific Place
The Ritz-Carlton Jakarta, Pacific Place Hotel
The Ritz-Carlton Jakarta, Pacific Place Jakarta
The Ritz-Carlton Jakarta, Pacific Place Hotel Jakarta

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 93 out of 118 reviews
5 - Excellent 79%
Rating 4 - Good. 22 out of 118 reviews
4 - Good 19%
Rating 3 - Okay. 1 out of 118 reviews
3 - Okay 1%
Rating 2 - Poor. 1 out of 118 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 118 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.8/5

Staff & service

4.9/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
코로나 시국이지만, 잠시 바람 쐴겸 호텔스테이 2박했습니다. 조식도, 룸컨디션도,라운지 서비스도 좋았습니다. (코로나때문에 레스토랑이 활성화가 안되서 주문해 먹는 시스템이 대부분이었는데 맛은 좋았습니다) 딱 하나 실망했던건 수영장 컨디션. 하수구 냄새가 너무 나서 참다 참다 나와버렸어요ㅜㅜ 물에서 나는 냄새는 아닌거 같고 어디선가 풍겨오는 오수 냄새였는데 비위가 상해 힘들더라구요
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, food is great. Best area in Jakarta.
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Ritz Carlton Pacific Place always providing the extra mile in service, that’s why we keep coming back.
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff convenient location
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel fo Business, Not for family.
Room was very spacious Well equipped Coffee maker in the room was nice (Illy coffee) I booked room for 3 people. Each room for 3 people (offered by hotels.com). 3 times meals were included. But finally I just knew that meal facility was only for 2 people (in spite of the fact that I booked the room for 3 people) Pay extras for one person The choice of meal was limited (buffet) The hotel was connected with pacific place mall. No connecting rooms in this hotel (not suitable with family members of 6 who need a connecting room)
Stayed 2 nights in Dec 2019