Courtyard

Reviews of Abi Bali Resort Villas & Spa

4 out of 5
Abi Bali Resort Villas & Spa
Jalan Karang Mas Sejahtera No. 89, Jimbaran, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 174 reviews" "
Rating 8 - Good. 72 out of 174 reviews" "
Rating 6 - Okay. 15 out of 174 reviews" "
Rating 4 - Poor. 11 out of 174 reviews" "
Rating 2 - Terrible. 1 out of 174 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Dirk

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Very poorly maintained, location is ordinary, very slow to respond to complaints
Stayed 4 nights in Jun 2023
Response from Management on 24 Jun,2023
Dear Mr. Dirk, Greetings from Abi Bali Resort & Villa, First and foremost, I would like to thank you for choosing Abi Bali Resort Villas & Spa as your preferred resident for your holiday in Bali. We are sorry that you received a discomfort service during your stay with us. We realized how unpleasant you were getting an inconvenience on that day due to the response of our staff regarding the complaint as well as the other matters.It has come to the management attention in which the properly training will be implemented to avoid re-occurrence. Again we sincerely apologize for this matter and we hope to nurture a better understanding. We value any feedback from our guests, as it is indispensable in striving for a better quality of service and product. Once again, we thank you for your kind understanding and we look forward to welcoming you again at Abi Bali Resort Villas & Spa.Best Regards,Management

10/10 Excellent

Samson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Abibali Resort was exceptional, the suite we stayed in was in a parge space with great amenities
Stayed 8 nights in Jun 2023
Response from Management on 14 Jun,2023
Dear Mr/s. Samson, Warmest greeting from Abi Bali Resort Villas & Spa, Thank you very much for your review and feedback. We are glad to know that you enjoyed your stay with us.Thank you very much too for choosing us as your preferred resident during your stay in Bali. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future.Sincerely,Management

10/10 Excellent

Hanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was absolutely amazing and staff was so friendly definitely would stay again and recommend to friends and family, the room was always clean and well presented.
Stayed 6 nights in Jan 2023
Response from Management on 23 Jan,2023
Dear Mr/s. Hanan, Warmest greeting from Abi Bali Resort Villas & Spa.Thank you very much for your review and feedback. We are glad to know that you enjoyed your stay with us.Thank you very much too for choosing us as your preferred resident during your stay in Bali. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. Sincerely, Management

10/10 Excellent

ASHISH RANJAN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and big villas with private pool and great food. On site massage and spa is a bonus.
Stayed 4 nights in Oct 2022
Response from Management on 26 Oct,2022
Dear Mr/s. Ashis Ranjan, Warmest greeting from Abi Bali Resort Villas & Spa.Thank you very much for your review and feedback. We are glad to know that you enjoyed your stay with us.Thank you very much too for choosing us as your preferred resident during your stay in Bali. We do hope that we could be a part of your happy moment and we are looking forward to welcoming you again in the future. Sincerely, Management

8/10 Good

Rufus

Travelled with partner
Very large villas, ours not really set out well for over 60’s. Pool great size limited sun so very cold. Staff were great, only eat breakfast there, good but limited. Building needs love.
Stayed 5 nights in Jul 2022
Response from Management on 15 Jul,2022
Dear Mr/s. Rufus, Warmest greeting from Abi Bali Resort Villas & Spa, . Thank you for your review and feedback. We will take a note your kind advance and take the action accordingly. It is our pleasure to be a part of your happy moments and thank you so much for choosing us as your preferred villa during your stay in Bali. We will more than happy to welcoming you again at our property in the future. Sincerely, Management

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must
Fantastic stay loved every minute of our time time their.
Stayed 2 nights in Jan 2020

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
Loved it, the staff were friendly and the villa was very nice and clean. The pool was massive, really surprised as it didn’t look that big in pictures! Very close to shops, you can literally walk outside of the property and there’s a grocery store a minutes walk or so away! Would definitely recommend staying here if you get a chance!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Best surprise: shower under the open sky! Huge bathroom and room. The last turned into a disadvantage, since the tv was thus too far from the bed. Very friendly and helpful staff. Calm and quiet in the resort enclosure. Very good supermarket right by its side. Insufficient cleanliness: the room floor had hairs that were not mine. The gravel area in the shower, which would have been magnificent to walk on, was covered in long hairs. The teapot at the meals area was stained. There was a permanent unpleasant food smell there. The cover sheet was rather gray. One-way free shutle to Jimbaran. The first one of the day was quite late: 10:00 am. The resort advertised a free shutle to the airport, which is quite close, for any stay that was longer than 3 days. When enquiring, I was told instead that this applied only when booking straight at the hotel. Overall, I was sorry to leave.
Stayed 2 nights in Sep 2019

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in bali
An amazing stay, wonderful staff, perfect prices. It was above and beyond our expectations
Stayed 2 nights in Sep 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal
Way better then we expected for the price. Really beautiful. Close to Jimbaran and uluwatu. Amazing price!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room Sriya 6. GOOD - the hotel has a resort feel. It has 3 pools, one was right next to our room and we were the only ones who used it. It was very private. The restaurant was really good, fresh, good options, they even brought pizza to us to eat poolside. The bed was massive, comfortable, got quality bedding. The room was also massive and very comfortable. The bathroom was amazing! A rain shower outdoors showering under the stars, a big bath and a nice double basin. The staff were so friendly and helpful. Our driver who picked us up at the airport was awesome, good English and so friendly. He gave us so many tips and tricks. BAD - the location is a little isolated, there is a small supermarket next door for water etc but you can’t walk out and get a meal or see sights, you have to taxi everywhere. Fortunately taxis are not too difficult to get using the grab or gojek app. Overall this place was amazing and exceeded all our expectations.
Stayed 2 nights in Sep 2019

8/10 Good

SeeYoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price, clean, calm
To Travel Jimbaran region, but constrained buget, Abi Bali Resort and Spa would be an alternative option. Not located at near beach, you can reach famous places easily. If you rent a motor bike, that will be much easier. Hotel was so good, beautiful, especially clean. Nice staff, huge room and pool .
Stayed 2 nights in Jul 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place and staff were good pool area needs abit of an update
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very conveniently located by minimart & close to all the amenities. Hotel stuffs are very friendly. We went for a family vacation & our children love the private pool. Breakfast is awesome especially the fresh fruits & fresh juices. We highly recommend families with children.
Stayed 6 nights in Jul 2019

10/10 Excellent

Raelene (Bobby)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Loved our stay at Abi Bali. Room and bathroom large and very clean. Bed comfortable. Laundry came back clean and smelling lovely. Gardens are well maintained and beautiful. Breakfast had great choices and restaurant was good. Had great facials and pedicures. Quiet location. Great staff. Annoying that you had to re connect wifi when phone turns off. A great place to relax and enjoy your holiday.
Stayed 4 nights in Jun 2019

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ali Bali
the staff at Ali Bali were wonderful. Friendly, kind and eager to please. We really enjoyed our stay there. We were looking for a quieter area which it is but not too far from the Jimbarran area or beautiful beach. the venie offers a shuttle every 2 hours into the main section of Jimbarran. the friendliness of the staff and surrounding area was so positive. the only thing of concern was the external area which I believe was designed for customers to do some of their own cooking needs improving. I opened the microwave and quickly closed it, and the cooking jets were rusty and you would need to purchase all cleaning products and tea towels as only a few bits of utensils are available. but the positive is the cost of food in the area is very cheap and why would you want to cook.
Stayed 8 nights in Jun 2019

8/10 Good

ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi keeps dropping off every time you lock your phone. And not much around the resort but quiet at night if u just want to relax. Staff very nice and friendly.
Stayed 5 nights in Jun 2019

8/10 Good

Shruthin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for 2 days
It was good area and the stay was pleasant. Good swimming pool and nice resort.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very beautiful and well maintained and tidy as well. The staff was very helpful.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good we decided to stay longer.
Stayed 3 nights in Mar 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
All good and friendly staff.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, lush green, peace, friendliness
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice room and staff
Stayed 1 night in Aug 2018
Response from Bagus on 3 Sept,2018
Dear Sir/Madam, Thank you for your feedback. Regards, Resort and Villa Manager

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great staff and service. Loved the room, especially the outdoor bathroom, restaurant and pool area. No cocktails at the bar though. It was about a $3 or 5 min taxi ride to the southern end of Jimbaran. About 20 - 30 mins to Single Fin. There was a safe up at reception where we kept our passports. Highly recommend. Good value for money.
Stayed 2 nights in Jul 2018
Response from Bagus on 10 Aug,2018
Dear Anne, Thank you for your feedback. We are glad to be given the opportunity to craft memorable experience for you. Please do come again in the future as we are looking forward for your return. Best Regards, Villas and Resort Manager

10/10 Excellent

Thuli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple luxury
Gorgeous swimming pool, spacious rooms, loved the indoor outdoor bathroom and the staff were friendly, authentic and more than helpful. Further from the beach than I'd anticipated but the hotel provides a free shuttle every two hours.
Stayed 3 nights in Jun 2018
Response from Bagus on 14 Jun,2018
Dear Thuli, Thank you for your feedback. We are glad to be given the opportunity to craft memorable experience for you. Please do come again in the future as we are looking forward for your return. Best Regards, Villa and Resort Manager

10/10 Excellent

Steve, England

Liked: Cleanliness, staff & service, room comfort
The staff are extremely warm, welcoming & competent, all requests are met with a smile and fully resolved. The resort is well set out and feels very private. The spa is relaxing with an impresively stocked Coy pond, also with excellent staff. The restaurant offers a good variety of dishes at reasonable prices. Set in a quiet area walkable to both the beach and the local shopping/ eating area with a courtesy bus running to both 2 hourly. Definitely worth a visit.
Stayed 10 nights in May 2018
Response from Bagus on 9 Jun,2018
Dear Steve, Your compliments were music to my ear! Thank you for sharing your experience stay. We are happy to be given the opportunity to craft memorable experience for you. Please do come again in the future as we are looking forward for your return. Best Regards, Resort and Villa Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Liked location as was quiet and outdoor bath really good - bit far away from Jimbaran bay - good 15 walk
Stayed 1 night in May 2018
Response from Bagus on 9 May,2018
Thank you for your review. Actually we have free shuttle to some attraction in Jimbaran Area and you can request it to our receptionist. So, don't worry about it, we always try to give the best service to our lovely guest. Please do come again in the future as we are looking forward for your return.

8/10 Good

irene, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with quiet environment
Overall experience was very comfortable with excellent staff services, close to mall and beach. The room was extremely big and especially the bed n bathroom, yet the TV is too small for such a big room. I will recommened to my friends and hopefully will come back soon!
Stayed 3 nights in Jan 2018
Response from Bagus on 29 Jan,2018
Thank you for your feedback Irene. We always waiting you here to stay with us...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never stay here again
We booked for 5 nights and checked out on the 3rd night and stayed somewhere else as we just couldn't stay here another night. They forgot to pick us up from the airport, when we checked in the service was not great at all. The room was run down and dirty and the food is awful. There's nothing around around also. i just would not recommend this hotel.

10/10 Excellent

michelle, w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is quiet and tranquil. Beautiful.
It was a beautifully quiet resort, away from the hustle and bustle of nearby Jimbaran beach and Semonyak (approx 20-30min taxi depending on traffic). The staff were exceptional and the breakfast was delicious with a lot of variety.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jess, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good service
It was a good hotel with a lovely swimming pool however the hotel wifi wouldn't work for us. The staff tried to help us but they gave us numerous codes and it wouldn't work on any of our devices. Other people's wifi seem to work though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Gerald, Cairns, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in Bali
I loved it away from all the hustle and bustle
Response from Gusti on 27 Jun,2016
Dear Mr Gerald Thank you for your kind feedback. Our location are away from the crowd area and make it a perfect place to relax on your vacation.

8/10 Good

Shari, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet, secluded hotel up on the hill.
We only stayed a night before we went to our resort as we got in late. It was a surprise from the start. The room was large, beautifully decorated and an outdoor shower to top it off in the marble bathroom. The only issue was, it rained all night and the next morning we had to wait for a break in the weather to shower...lol. The beds were comfy and the breakfast was lovely. The staff were friendly also. I could of stayed here longer, but it os quite out of the way.
Outdoor shower surprise
Response from Gusti on 27 Jun,2016
Dear Shari Thank you for your great feedback. We are really glad to hear that you have enjoyed your stay with us. Our room are designed to make sure our guest satisfaction and comfortable. Our Bathroom are designed semi villa as you still can feel you were on the nature. However, if its rainy it will be our challenge. We are so happy to welcoming you back to stay with us near future. Thank you

4/10 Poor

Chip, Sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Three star accommodation with a 4 star section
If you don't mind not being able to walk from this hotel to anywhere else, including shops, restaurants and beach, then stay here. If you don't mind that there are 61 steps to get from lobby to your room, then you won't mind a stay here either. If you are not fussy about being in a walled in compound, with no outlook, in a room that could be anywhere, then consider staying here. We prefer to feel like we are in Bali when we are in Bali and so we will not choose Abi Bali again, despite the very best efforts of the warm hearted staff to make our stay a pleasant one.

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Gusti on 18 Jun,2016
Thank you for your stay. We do look forward to welcoming you back to Abi Bali Resort Villa Jimbaran

10/10 Excellent

Eliz, SD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Oasis
A beautiful hotel that we originally booked for 2 nights and ended up staying 4! Shuttle service to the beach was so convenient! Gorgeous, spacious, clean rooms (we had a deluxe room and saw one of the villas) with beautiful outdoor bath, excellent AC and attentive staff!! Great breakfast too!! wonderful end to our Bali experience!
Response from Gusti on 16 Jun,2016
We are thrilled to read your kind review! It is delightful to learn that you were happy with your stay and we hope your nice impressions will bring you and your daughter back to the Abi Bali Jimbaran soon. Thank you for your post.

10/10 Excellent

Janet, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and peaceful
It is a bit away from the main areas, which is great. The staff are very helpful and friendly The villas are terrific and private. Highly recommended
Response from Gusti on 18 Jun,2016
We are thrilled to read your kind review! It is delightful to learn that you were happy with your stay and we hope your nice impressions will bring you back to Abi Bali Resort Villa soon. Thank you for your post.

6/10 Okay

Jin Kuen, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything else is good except for hotel location
Hotel room is big and clean, but hotel location is Very remote. Very inconvenient to move around. Hotel only provide free drop off to nearby beach but do not provide pick up back to hotel.

8/10 Good

Carl, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples retreat.
It's a great villa, away from the party scene remote but close enough to the airport and Kuta. Large room and bathroom, nice pools, good breakfast, helpful staff. Unfortunately, it's not walkable to anything as there are no sidewalks in the town. You will have to catch a taxi everywhere, but it is cheap(as long as the taxi driver isnt trying to rip you off). The other problem with the hotel, is the smokers. The villa allows smoking in the dining hall. I'm not a big fan of people smoking around me while I'm eating.
Response from Gusti on 18 Jun,2016
What excellent feedback! Meeting or indeed exceeding our guest expectations is important to us and we are thrilled to read that you had an enjoyable stay. We are happy to know that our associates delighted you with their service and attention and I will make sure to share your kind words with our teams. We are grateful for your continued custom and patronage of our hotel and look forward to the pleasure of welcoming you back to Abi Bali Resort Villas and Spa very soon. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one bedroom villa
Room was really great . Food and service is good.. Only location is Abit out of the way
Response from Gusti on 18 Jun,2016
We are thrilled to read your kind review! It is delightful to learn that you were happy with your stay and we hope your nice impressions will bring you back to Abi Bali Resort Villa soon. Thank you for your post.

8/10 Good

Joe & Denise, Baldivis WA.

Liked: Cleanliness, staff & service
Relaxing place to stay.
Very nice we had a villa which was very private and what we wanted. Having the pool on our door step was great. The only drawback it is remote and isolated. Transportation required to venture out and about. Shuttle to Jimbaran was good but a pick would be even better.
the pool
the bungalow
view from inside out

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay
Our last 4 days were spent in jimbaran at Abi Bali villas. The rooms were great, loved the outdoor showers, nice pool, excellent service and cleanliness, with free shuttle down to beach.