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Reviews of Nayla Boutique Villas Jimbaran

3.5 out of 5
Nayla Boutique Villas Jimbaran
Jalan Karang Mas Sejahtera No. 7, Jimbaran, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jason

Disliked: Cleanliness, property conditions & facilities
Spacious but hygiene issues
Villa was spacious but had cleanliness issues. Rooms were generally dusty - it was obvious nobody had stayed for a while. Toilet seats and towels were dirty and stained. Sink leaked water - had to use towels to prevent it going all over the floor. Shower had strange smell upon first use. Villa not well prepared or maintained to a good standard. WiFi was intermittent and did not work well.
Response from Bagus Wesnawa on 10 Apr,2018
Dear JAson Greeting from Nayla Villa Thank you for your respon feed back for our villa we are very appreciated This issue we will to improve all our service and fasilities so that we could give the best thing for next future to our mutual guest We Hope on next time you give us opportunity for our place for your next journey and we will give you the best thing Regards Management

10/10 Excellent

S., MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel near beach and airport
The Villa is very nice and great with an infinity pool. Great staff and friendly !
Stayed 2 nights in Jul 2017

10/10 Excellent

Not Provided, Stavanger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent!
This is heaven! We stayed there for 5 days and the villa was exellent! Wish we could stayed longer. We rate it to be the best villa in Jimbaran. This is really a 5 star luxurous villa with everything you wish for a perfect holiday. The kind of service that is provided in Nayla is something we have never experienced before. Nothing seems to be a problem, every request was carefully taken care of. Thank you for a lovely stay and we will defenately come back! Special thanks to Gus who took really good care of us! Best regards from Anne, Anette, Maren and Emilie from Norway
Response from Agung Tedja Permana on 9 Jul,2016
Dear Ms Anne, Anette, Maren and Emilie, Greeting from Nayla Boutique Villas Jimbaran. Hope that we find you well! Thank you for being our guest and choosing Nayla Villa as your holiday. It’s a great pleasure to having you stay with us. Nayla Boutique Villas Jimbaran is committed to make sure our guest met their expectation and have memorable vacation while staying with us, your review and comment is our keys helping us to improve our service to meet guest satisfaction. Once again great appreciation for you and we looking forward for your next trip vacation to be spend with Nayla Boutique Villas again and recommend our villa to all your friend and family. Kind Regards, Nayla Boutique Villas Jimbaran