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Reviews of City Lodge Hotel Lynnwood

3 out of 5
City Lodge Hotel Lynnwood
Corner Lynnwood and Daventry Roads, Lynnwood, Pretoria, Gauteng

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 328 reviews" "
Rating 8 - Good. 120 out of 328 reviews" "
Rating 6 - Okay. 32 out of 328 reviews" "
Rating 4 - Poor. 12 out of 328 reviews" "
Rating 2 - Terrible. 6 out of 328 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Georgette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient and easy location in Lynwood. The grocery across the parking lot was very convenient and made things very simple. I was only there one night but easily could have stayed a week. Breakfast was hot and good and very easy and affordable.
Stayed 1 night in Apr 2024
Response from City Lodge Lynnwood on 30 Apr,2024
Dear Valued Guest,Thank you for rating our hotel so well, looking forward to your next stay with us.Warm Regards,City Lodge Lynnwood Team

10/10 Excellent

Johann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend
Near centre, across the road
Stayed 1 night in Jan 2024

6/10 Okay

Abiy

Stayed 3 nights in Jan 2024
Response from City Lodge Lynnwood Team on 22 Jan,2024
Dear Valued Guest Thank you for taking the time to rate our services.We value your feedback and look forward to welcoming you back in the near future.Have a wonderful day.Kind RegardsCL Lynnwood Team

10/10 Excellent

Livingstone, Harare

Stayed 2 nights in Jan 2024
Response from City Lodge Lynnwood Team on 22 Jan,2024
Dear Valued GuestThank you for taking the time to rate our services and for scoring us so well. We appreciate the feedback.Have a great day further.Kind RegardsCL Lynnwood team

10/10 Excellent

Erasmus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for $$
Excellent ambiance, nice friendly, helpful staff and all just a great value for $$$
Stayed 1 night in Jan 2024
Response from City Lodge Lynnwood Team on 22 Jan,2024
Dear Valued GuestThank you for taking the time to rate our services and for scoring us so well. We appreciate the feedback.Have a great day further.Kind RegardsCL Lynnwood team

10/10 Excellent

PHINDI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from City Lodge Lynnwood Team on 22 Jan,2024
Dear Valued GuestThank you for taking the time to rate our services and for scoring us so well. We appreciate the feedback.Have a great day further.Kind RegardsCL Lynnwood team

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from City Lodge Lynnwood Team on 22 Jan,2024
Dear Valued GuestThank you for taking the time to rate our services and for scoring us so well. We appreciate the feedback.Have a great day further.Kind RegardsCL Lynnwood team

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from City Lodge Lynnwood Team on 22 Jan,2024
Dear Valued GuestThank you for taking the time to rate our services and for scoring us so well. We appreciate the feedback.Have a great day further.Kind RegardsCL Lynnwood team

10/10 Excellent

Dirkie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from City Lodge Lynnwood Team on 22 Jan,2024
Dear Valued GuestThank you for taking the time to rate our services and for scoring us so well. We appreciate the feedback.Have a great day further.Kind RegardsCL Lynnwood team

6/10 Okay

Jacques

Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from CL Lynnwood Team on 5 Dec,2023
Dear Valued Guest Thank you for taking the time to review and rate our services generally well. We appreciate your feedback and hope to host you again in the near future. We wish you safe travels and a wonderful day further. Kind Regards CL Lynnwood Team

8/10 Good

thomas

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from CL Lynnwood Team on 16 Nov,2023
Dear Valued GuestThank you for taking the time to rate our services. Your feedback is appreciated and we're glad to see that you enjoyed your stay.We hope to host you in the near future again.Have a great day further.Kind RegardsCL Lynnwood Team

2/10 Terrible

bassam

Stayed 1 night in Nov 2023
Response from CL Lynnwood Team on 30 Nov,2023
Dear Valued GuestThank you for taking the time to rate our services. We see that you stay was not very pleasant and we apologize for any inconvenience caused.We wish you safe travels.Have a great day further.Kind RegardsCity Lodge Lynnwood Team

8/10 Good

Gerhard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, well situated, value for money.
Stayed 1 night in Oct 2023
Response from CL Lynnwood Team on 25 Oct,2023
Dear Valued GuestThank you for taking the time to rate our services and hotel. Your positive feedback is appreciated and we look forward to hosting you again in the near future.Have a great day further.Kind RegardsCL Lynnwood Team

4/10 Poor

Verified traveller

Liked: Room comfort
Stayed 2 nights in Oct 2023
Response from CL Lynnwood Team on 25 Oct,2023
Dear Valued GuestThank you for taking the time to rate our services and hotel. It's noticed that your experience at the hotel was not pleasant and we do apologize for any inconvenience that you may have had.We look forward to having a opportunity in the near future to host you again and exceed your expectations.Have a great day further.Kind RegardsCL Lynnwood Team

10/10 Excellent

Jose, HARARE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and convenient hotel
Stayed 14 nights in Sep 2023
Response from Wania on 30 Oct,2023
Thank you for your feedback. We look forward to welcoming you back soon.

10/10 Excellent

Lloyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Wania on 7 Oct,2023
Thank you for your feedback. We look forward to welcoming you back.

6/10 Okay

Zandile

Stayed 1 night in Sep 2023
Response from Wania on 27 Sept,2023
Good day,Thank you for your feedback.We look forward to welcoming you back in future.

10/10 Excellent

Jose, HARARE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and conveniently
Stayed 3 nights in Sep 2023
Response from Wania on 27 Sept,2023
Good day,Thank you for your feedback.We look forward to welcoming you back.

8/10 Good

JANINE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was amazing, as well as the food. The rooms are comfortable - but the bathrooms need upgrading - the showers always leak, flooding the entire place and the silicone in the shower is old and disgusting black like mould.
Stayed 1 night in Sep 2023
Response from Wania on 27 Sept,2023
Good day,Thank you for sharing your feedback. We greatly appreciate your comments about the staff and the food. We apologize for the inconvenience you experienced with the bathroom during your stay. We take such concerns seriously and will address the issues you mentioned promptly to ensure a more comfortable and pleasant experience in future. Your input is invaluable in helping us improve our facilities , and we hope to welcome you back in the future with an enhanced bathroom experience.

10/10 Excellent

Tilmann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from CL Lynnwood Team on 5 Sept,2023
Dear Valued Guest, Thank you for taking the time to complete our guest service survey and for rating us so well.We look forward to welcoming you back in the near future.Have a great day further.Kind RegardsCL Lynnwood Team

8/10 Good

MISHECK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with plenty of restaurants offering a variety of menus. Quite location yet easily accessible.
Stayed 1 night in Aug 2023
Response from CL Lynnwood Team on 23 Aug,2023
Dear Valued GuestThank you for taking the time to complete our guest service survey and providing such a good rating.We look forward to welcoming you back and hosting you in the near future.Have a great day further.Kind RegardsCL Lynnwood Team

8/10 Good

Richard

Stayed 1 night in Aug 2023
Response from CL Lynnwood Team on 16 Aug,2023
Dear Valued GuestThank you for taking the time to rate our services. We glad that you had a pleasant stay and we look forward to welcoming you back in the near future.Kind RegardsCL Lynnwood Team

8/10 Good

Beric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from CL Lynnwood Team on 3 Aug,2023
Dear Valued Guest,Thank you for taking the time to rate our services and for rating us so well.We look forward to welcoming you back in the near future.Kind RegardsCL Lynnwood Team

6/10 Okay

Jeandre

Stayed 1 night in Jul 2023
Response from CL Lynnwood Team on 3 Aug,2023
Dear Valued guest.Thank you for taking the time to complete our guest service survey and for generally rating our services well.We hope that you will allow us the opportunity to host you again. Should you have any concerns during your stay, please make contact with any member of the management team and we will gladly assist you.Have a great day further.Kind RegardsCL Lynnwood Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. The wifi worked perfectIy so I could catch up on work. I struggled to set the aircon (so perhaps an instruction manual or a summary of how to set it would help), but someone came to set it for me within a few minutes of me phoning reception. The TV remote's baterries were flat, but it was possible to use the buttons on the TV (old school!). Overall, a very pleasant stay. I was so happy to see the soap and shampoo were bars wrapped in cardboard instead of plastic, well done!
Stayed 1 night in Jul 2023
Response from Wania on 20 Jul,2023
Dear valued guest, we appreciate your feedback. The concerns mentioned above has been addressed with the relevant departments to ensure that your next stay with us is even better. We look forward to welcoming you back. City Lodge, Lynnwood team.

10/10 Excellent

cameron

Stayed 2 nights in Jul 2023
Response from CL Lynnwood Team on 1 Aug,2023
Dear Valued Guest,Thank you for taking the time to rate our services and for rating it so well.We appreciate the feedback and look forward to osting you in the near future.Have a great day further.Kind RegardsCL Lynnwood Team

6/10 Okay

Hussein

Business traveller
Liked: Cleanliness, property conditions & facilities
Hotel Ok, but service is deteriorating
Great location (to visit CSIR, and next to restaurants); generally good condition of room and hotel, but bed was not comfortable - I did not sleep well; breakfast was disappointing - poor service and half of the food options ran out an hour into breakfast; Internet was extremely slow; service appears to have become worse over the years.
Stayed 2 nights in Jul 2023
Response from Wania on 20 Jul,2023
Dear valued guest, we appreciate your feedback. The concerns mentioned above and as per our electronic communication, this has been addressed with the relevant departments to ensure that your next stay with us is more pleasant. We look forward to welcoming you back. City Lodge, Lynnwood team.

8/10 Good

Jeandré

Stayed 2 nights in Jun 2023
Response from Kind Regards, City Lodge Lynnwood Team on 6 Jul,2023
Dear Guest, Thank you for your pleasant rating. We look forward to your next stay with us.

8/10 Good

Thanyani

Travelled with partner
Liked: Staff & service
I liked the area the property was in, I enjoyed the night scenary as well and safety of the surrounding area. I didn't like the fact that my room didn't have a microwave and the air-conditioner was of poor quality as it didn't get hot in a reasonable amount of time.
Stayed 1 night in Jun 2023
Response from Duty Manager on 5 Jul,2023
Dear Guest,Thank you for the review. The hotel will be in process of renewing some Air - conditioners. We do apologize for any inconvenience.

10/10 Excellent

JANINE

Stayed 1 night in Jun 2023
Response from Kind Regards, City Lodge Lynnwood Team on 6 Jul,2023
Dear Guest, Thank you for your pleasant rating. We look forward to your next stay with us.

6/10 Okay

Warren

Stayed 1 night in Jun 2023
Response from Kind Regards, City Lodge Lynnwood Team on 6 Jul,2023
Dear Guest, thank you for your rating. We look forward to welcoming you once again on your next stay.

10/10 Excellent

Jabulile

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel deserved a 5* everything is 🔥 location is good restaurant are walking distance their food is amazing ❤️, ooh their staff are so friendly ❤️.
Stayed 3 nights in May 2023
Response from Duty Manager on 5 Jul,2023
Dear Guest,Thank you for the great review.

10/10 Excellent

Rene

Stayed 2 nights in May 2023
Response from Kind Regards, City Lodge Lynnwood Team on 6 Jul,2023
Dear Guest, Thank you for your pleasant rating, we look forward to your next stay with us.

6/10 Okay

Chinedu

Business traveller
Liked: Staff & service
Stayed 3 nights in May 2023
Response from Kind Regards, City Lodge Lynnwood Team on 6 Jul,2023
Dear Guest, Thank you for your pleasant rating. We look forward to your next stay with us.

10/10 Excellent

Sherwyn

Stayed 1 night in May 2023
Response from Kind Regards, City Lodge Lynnwood Team on 6 Jul,2023
Dear Guest, Thank you for your pleasant rating. We look forward to your next stay with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

PETER

Stayed 1 night in Mar 2023

8/10 Good

Gary

Stayed 1 night in Feb 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Booked non-smoking room and got smoking room
Generally happy with accommodation for 2 of the 3 rooms, however we booked non-smoking rooms and they gave us one of the rooms as a smoking room. It stank and was not appreciated. When we queried it with reception they didn’t have any other rooms available. I feel they should have informed us that they can’t meet our requests before they accepted the booking.
Stayed 1 night in Feb 2023
Response from Wania Malik on 27 Feb,2023
Thank you for your feedback. We will ensure that the matter raised will be addressed so that you will have a more comfortable stay at your next visit.

10/10 Excellent

Arno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
3 star rating but deserves 5 stars
Stayed 2 nights in Feb 2023
Response from Wania Malik on 27 Feb,2023
Thank you for the feedback - will share with staff.

8/10 Good

Harry

Stayed 1 night in Feb 2023
Response from Wania Malik on 27 Feb,2023
Thank you!

8/10 Good

Giles

Stayed 1 night in Feb 2023

6/10 Okay

Andreas K

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hot room
Lovely hotel well postioned near shops and restaurants in a very safe area . On site hotel free basement parking . I would have given this hotel best rating all around had the airconditioning in my room worked . The airconditioning unit just blew uncooled air while temperatures outside were sauring. Sleep was impossible !! Complaints to management fell on deaf ears .
Stayed 2 nights in Jan 2023
Response from Wania Malik on 27 Feb,2023
Thank you for your feedback. We will ensure that the matter raised will be addressed with maintenance so that you will have a more comfortable stay at your next visit.

10/10 Excellent

Michael

Stayed 1 night in Jan 2023
Response from Wania Malik on 27 Feb,2023
Thank you!

10/10 Excellent

Jose, HARARE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and extremely convenient location.

8/10 Good

Marc

Liked: Cleanliness, staff & service, room comfort
A good stay
City Lodge Lynnwood is always a good stay. the staff are excellent and service is really good. However the hotel in places is looking a little run down.
Stayed 2 nights in Jan 2023
Response from Wania Malik on 27 Feb,2023
Thank you!

10/10 Excellent

Louis

Stayed 1 night in Jan 2023
Response from Wania Malik on 27 Feb,2023
Thank you!

8/10 Good

Colleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for concert at Time Square Arena
Staff were very friendly and willing to assist, room was comfortable, we didn't have breakfast at the hotel. Will stay again when necessary
Stayed 1 night in Dec 2022