JA Hotels, Jumeirah hotels

"Excellent service and comfort in every way, from the 2 in the morning check in to breakfast. We did not expect this level of service, I would absolutely recommended the hotel. "

"Great location for Dubai Mall and great restaurants on property "

"All good"

"Again, our experience at Shangri-La Dubai was nothing short of exceptional. From the moment we arrived, we were welcomed with warm smiles and outstanding service. The customer service throughout our stay was impeccable – every staff member was friendly, attentive, and genuinely caring. A heartfelt thank you to Camilla and Karim, who went above and beyond to make our stay special. Their kindness and professionalism truly stood out and made us feel so well looked after. A particularly special moment was the thoughtful birthday surprise for my husband – we were touched to find a beautiful cake and festive balloons waiting in our room. It was such a memorable gesture and meant so much to both of us. We’re so grateful for the amazing hospitality and will absolutely be back again. Thank you to the entire Shangri-La team for making our stay so unforgettable! See you again soon. "

"Wonderful stay "

"Walking distance to Dubai mall extension."

"Superb facilities, excellent staff, fantastic visit"

"Nice stay, recommended. "

"Good service and in close location to airport "