We stayed here based on the good reviews but found it quite disappointing overall. It was clearly out of high season for them so lots of things were closed or didn't run including the nighttime entertainment which was part of our reasoning in booking it. It's not a traditional ryokan, more of a large hotel with traditional rooms. The public baths were very good and a great place to relax. We also had a room with a private onsen which was very nice. The room was excellent and very big with a very comfy futon! Dinning was a disappointment as it turns out you need to book a dinner package (we didn't when booking as we couldn't see what the food would be so decided to order when we got there). When we arrived it turns out everyone was having dinner but us and as we hadn't pre booked then they couldn't accommodate us! We ended up having to wait until 8pm to eat from the snack menu of an empty bar which was a poor experience and the hotel did nothing to help. I had also contacted them in advance about dinning options and was told there were 'lots available' which was rubbish. Breakfast was better and a nice buffet mix including many local specialities which were nice to try. Whilst we had a quiet and relaxed stay here, given the price we paid, we didn't get the experience advertised on their website (you shouldn't be able to book a package that doesn't include food). I would advise going for a proper ryokan rather than a