Shangri-La Hotels and Resorts, Kampung Dock hotels

"Stayed for 3 nights with my mom to celebrate her birthday. We've visited Penang multiple times and have been trying out different hotels. This is by far one of the best and, in terms of value for price paid, this is the best! Location is great, just a stroll away from 1st Avenue mall which meets our shopping needs. And the hotel has daily morning shuttles to our favourite breakfast haunts! Though it's only a short Grab ride away, every dollar saved is every dollar available for shopping :) The staff team is great too, from the bellhop to the receptionist, all smiley and friendly. A big shout out to Wardina for arranging for a birthday surprise for my mum! Thanks so much! We had the one bedroom suite which has more than ample space for both of us. The room is very clean with very comfortable beds. Shower pressure is also excellent! Will defintely stay here again without any hesitation. Thanks again!!!"

"The staff are all super friendly and helpful"

"Clean cosy room and very convenient location close to all the food!"

"Overall was a great experience from the staff to the beautiful ambiance of the hotel! So clean and aesthetically pleasing, thank you!"

"Staff were friendly and accommodating. Rooms were great too, had the interconnecting rooms."

"Lovely resort to take that perfect break"

"Amazing architecture and a feel of royalty "

"Overall a great choice for us: good location on the waterfront with a large park right across the street, many good food options and shopping malls within waking distance, easy and cheap Grab rides to area attractions, friendly and helpful staff, decent breakfast buffet, room service food that exceeded our expectations, nice outdoor swimming pool and sitting area with a view. "

"Pool"