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"Short visit but nice place to be "

"The staff are very welcoming and efficient, especially Hazila. She is very attentive and helpful "

"A nostalgic place for me since the the time the property was owned by Hilton, then Royal Adelphi and now Royals Chulan."

"I checked in and my bed side Lamp was not working. Had to call housekeeping. No hot water to bathe until I checked out two days later. When I checked in, it was 10 pm and raining. I had no help to get to my room which was in a jungle and me dragging my bag into a dark unknown. I hated it. All wet and tired. No onceirge….? Toilet paper nil. Tissue paper nil. Very scarce and basic amenities. Considering i paid for premium water front chalet. Absolute let down. Will not stay again. "

"In-house order Left over food / plate and glass was place out side the room not collect until the next day It Invites flies and birds Possible management can look on it"

"If only they can change the beddings that are obviously aged more than a decade or two, it would be a more pleasant stay because the management should know well that a good night’s sleep is the utmost priority to guests. All the facilities in this resort show signs of aging but you can feel that the maintenance team has worked tirelessly to make sure all the old items still function well - and yes they do, amazingly, especially the A/C. With that being said plus the competitive pricing which includes a spacious apartment, sufficient local breakfast buffet and unbeatable sea view with the sound of the waves because the resort is really right by the beach, I think this resort can definitely serve the visitors better in the future with possible renovation that takes place little by little. Good luck!"