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"The restaurant can up its performance to become more competitive. It will attract more guests "

"Good location, friendly and helpful staff, clean room"

"It was a pleasant experience. The rooms were clean and overall a good time."

"The hotel staff service was efficient and excellent. The room was very clean and amenities were well kept. It is also convenient for shopping and local food tasting as Penang Road, Komtar and other shopping places are all within 10-15 minutes walking distance."

"Great elegant hotel with very friendly staff. In fact one of the best hotels I’ve stayed."

"Super "

"This is a nice hotel in a great location in George Town. Staff was friendly and the room was clean."

"An exceptional stay from start to finish — luxurious rooms, impeccable service, and thoughtful attention to every detail. World-class amenities, elegant design, and a prime location make this hotel a true five-star experience worth returning to."

"Step number are very helpful"