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Sunway Hotel Georgetown Penang

Photo gallery for Sunway Hotel Georgetown Penang

Featured image
Outdoor pool
Outdoor pool
32-inch LCD TV with satellite channels
In-room safe, desk, laptop workspace, blackout curtains

Overview of Sunway Hotel Georgetown Penang

Sunway Hotel Georgetown Penang

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400

Explore the area

  • Popular LocationPenang Times Square1 min walk
  • Popular LocationKOMTAR6 min walk
  • Popular LocationKapitan Keling Mosque3 min drive
  • AirportPenang (PEN-Penang Intl.)16 min drive

Choose dates to view prices

About this area

George Town

Located in Downtown George Town neighbourhood, Sunway Hotel Georgetown Penang is connected to a shopping centre. The area's natural beauty can be seen at Penang Hill and Ferringgi Beach. Kidland Penang and Georgetown UNESCO Historic Site are also worth visiting.

What's nearby

  • Penang Times Square - 1 min walk
  • KOMTAR - 6 min walk
  • Batik Painting Museum Penang - 20 min walk
  • Gleneagles Penang Medical Centre - 3 min drive
  • Kapitan Keling Mosque - 3 min drive

Getting around

  • Penang Sentral - 21 min drive
  • Penang (PEN-Penang Intl.) - 16 min drive

About this property

Sunway Hotel Georgetown Penang

Central hotel connected to a shopping centre in Downtown George Town, walk to KOMTAR
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. All 250 rooms offer free WiFi, room service and LCD TVs with satellite channels. Guests will also find coffee makers, free newspapers and free bottled water.
Sunway Hotel Georgetown Penang offers 250 forms of air-conditioned accommodation with a safe and free newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 394 out of 999 reviews
5 - Excellent 39%
Rating 4 - Good. 496 out of 999 reviews
4 - Good 50%
Rating 3 - Okay. 81 out of 999 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 999 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 999 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Mar 2021

5/5 Excellent

Stayed 1 night in Dec 2020

5/5 Excellent

Stayed 1 night in Feb 2021

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The location is superb! The room was decent and alright but the real downside is the limited parking even for guest. Though the description stated "parking included" but its actually first come first served basis. When parking is full, guest are told to park opposite with daily rate of RM11 for each entry. It didn't help when they do not have a proper loading bay for trucks. There was a long queue at the entrance as we had to wait til they are done unloading stocks.
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a good stay and staffs are very helpful. Itโ€™s a walking distance to Time Square and hawkers place are just right beside the hotel.
Stayed 2 nights in Dec 2020