Kampung Rugading Resorts

"Activities provided by hotel were nice. The attitude of staff members were very good!!"

"I had a good rest during my trip. Thank you for the good service."

"The Borneo Eagle is an exclusive five star hotel - newly launched. The staff are excellent, facilities good - the only issue we had was the plethora of sand flies which caused a lot of issues sitting outside. We talked to the Manager about this and understand a machine is being shipped to deal with this issue - also the beach on the offside of the hotel was covered with plastic bottles and rubbish, which should be cleared on a daily basis to support the high quality nature of the hotel."

"Had a lovely stay, would like to have seen more food options and later bar food service. Activities team were great, reception and waiting staff were not very friendly, expected a higher level of service. "

"it is a wonderful trip, we have a very good time during the stay, the sea is beautiful, the room is nice, all staff are so friendly and nice."

"The shuttle boat leaves at 12:30, and checkin is at 14:00? I can only guess it's a cash grab to force people to get lunch at the hotel's restaurant. Checkin was chaotic. We had to wait for an hour for our room to be ready. Hotel staff put us in an un-airconditioned room to sweat in the heat along with the remanence of that day's breakfast that was still scattered on the floor. When our room was ready, we were taken to the reception to the nicely air-conditioned and scented waiting room to...

"Its nice/modern interior, beautiful ocean front. It was really amazing and I strongly recommend to choose ocean view room "

"Some furniture a little aged. Bathtub stopper doesn’t work. WiFi is the absolute worst of any 5star hotel I’ve ever been in. Keeps kicking u out every time you closed the phone. Have to relog in EVERY time you turn on the phone. Cell signals sucks so u are reliant on the wifi. But overall great value for such a large oceanfront suite. Location cannot be beat. Amenity is awesome and views are great. "

"A resort for relaxing and chill… "

"Need wheel chair access"

"Amazing apartment, nice location and nice amenities. "

"Overall really good"

"the parking area is a bit scary and the elevator to the parking area is a nightmare because there’s only one lift and the wait could be long. self check in might be troublesome as the staff dont really give you complete information"