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Queen's Hotel

Star Rating
3 out of 5
See more in Kandy

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, minibar, in-room safe, desk

Guest reviews

117 reviews
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

D S Senanayake Veediya, Kandy

Explore the area

Popular LocationNatha Devale3 min walk
Popular LocationTemple of the Tooth4 min walk
Popular LocationWales Park4 min walk
AirportKandy (KDZ-Polgolla Reservoir)20 min drive

Choose dates to view prices

  • Junior Suite

    Room amenities

    • 32 sq m
    • Lake view
    • Sleeps 4
    More detailsJunior Suite

  • Standard Triple Room

    Photos of Standard Triple Room

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 4
    More detailsStandard Triple Room

  • Standard Twin Room

    Photos of Standard Twin Room

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 3
    More detailsStandard Twin Room

  • Family Room

    Photos of Family Room

    Room amenities

    • 27 sq m
    • Lake view
    • Sleeps 4
    More detailsFamily Room

  • Executive Suite

    Photos of Executive Suite

    Room amenities

    • 32 sq m
    • Lake view
    • Sleeps 4
    More detailsExecutive Suite

  • Standard King

    Photos of Standard King

    Room amenities

    • 22 sq m
    • Lake view
    • Sleeps 3
    More detailsStandard King

About this area

Kandy

Located in Kandy, Queen's Hotel is in the city centre. International Buddhist Museum and National Museum are cultural highlights, and some of the area's activities can be experienced at Dhamma Kuta Vipassana Meditation Centre and Kadugannawa Tea Factory & Sales Center. Looking to enjoy an event or a game while in town? See what's happening at Asgiriya Stadium or Pallekele International Cricket Stadium. Our guests appreciate the hotel's central location.
Visit our Kandy travel guide
Map
View in a map
Popular Location

What's nearby

  • Kandy Lake - 1 min walk
  • Natha Devale - 3 min walk
  • Temple of the Tooth - 4 min walk
  • Wales Park - 4 min walk
  • Kandy Clock Tower - 5 min walk

Getting around

  • Kandy Railway Station - 11 min walk

Restaurants

  • Where to eat
  • Second on-site dining venue – Restaurant offering Chinese cuisine. Serves breakfast, lunch and dinner.

About this property

Queen's Hotel

3-star Colonial hotel, walk to Kandy Lake
This hotel features 2 restaurants, an outdoor pool and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a business centre, a children's pool and concierge services are on-site. All 91 rooms feature modern comforts such as TVs with cable channels, along with free WiFi. Other amenities available to guests include balconies, minibars and room service (during limited hours).
Queen's Hotel offers 91 forms of accommodation with minibars and a safe. Rooms open to balconies. Cable televisions are provided.

Bathrooms include a shower, bidets and complimentary toiletries. This Kandy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 8 for adults and USD 4 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in between 2 PM and 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 8 for adults and USD 4 for children (approximately)
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy

Frequently asked questions

Can I cancel my reservation for free at Queen's Hotel and receive a full refund?
Yes, Queen's Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Queen's Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Queen's Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Queen's Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Queen's Hotel?
Valet parking is free at this property.
What time is check-in at Queen's Hotel?
Check-in is from 2 PM to 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Queen's Hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Queen's Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 75 per room, one-way, applies.
Where is Queen's Hotel located?
Located in the heart of Kandy, this hotel is within a 5-minute walk of Kandy Lake and Temple of the Tooth. Natha Devale and Wales Park are also within 5 minutes. Kandy Railway Station is 11 minutes by foot.
3.4
117 reviews
5 - Excellent
18
4 - Good
52
3 - Okay
23
2 - Poor
12
1 - Terrible
12

3.4/5

Cleanliness

3.7/5

Staff & service

3.1/5

Amenities

3.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptionally nice. The hotel manager in particular personally welcomed us when we arrived. The cleaning crew and bellhop were very friendly.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice experience at the hotel. We mainly booked Queens because of it's historical value, location and the pool.
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Amenities
Sad face IconDisliked: Cleanliness, property conditions & facilities
Very tired and in need of an update but somehow charming like it was from another era. Room very noisy but nice pool
Stayed 2 nights in Feb 2020

2/5 Poor

Travelled with family
Sad face IconDisliked: Amenities, property conditions & facilities
The location of the the property is the best. Right across from the temple of the tooth relic. Walkable to restaurants and shops. The property needs to be updated. Hot water was hit and miss. The staff need to be more attentive. Breakfast was acceptable. Definitely not worth the price.
Stayed 2 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

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