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Overview of Sky Pavilion

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  • Family Room with Mountain View

    Room amenities

    • 17 sq m
    • Mountain view
    • Sleeps 4
    • 1 Double Bed
    More details
  • Double Room

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Grand Deluxe Double Room with Mountain View

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
4.4
Excellent
Rating 5 - Excellent. 9 out of 14 reviews
5 - Excellent 64%
Rating 4 - Good. 4 out of 14 reviews
4 - Good 29%
Rating 3 - Okay. 0 out of 14 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 14 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 14 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.5/5

Staff & service

5.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. From check in to check out everything was efficient, professional & very friendly. The staff were amazing & their service outstanding. Breakfast was delicious & served with a breath taking view!! After a long dusty day to be able to return to the Sky Pavillion for dinner was a welcomed delight. The food was great, service superb, so relaxing. Our room was immaculate with an incredible view. Thank you for an amazing welcome to Sri Lanka.
Stayed 2 nights in Mar 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a luxury/boutique hotel - overpriced & unclean
This hotel is not terrible but given the prices, it is underperforming. We had 2 nights booked here, and chose to leave after one, going to the cheaper but far far superior Earls Regency hotel. Despite my complaints the manager was not able to refund the one nights stay - not great customer service. I don't normally leave reviews, but thought travellers expecting a certain standard should heed this advice. Good stuff - staff friendly, but manager unable to offer refund. View is nice, but there are plenty of ways to get the same view at other locations in Kandy. Bad stuff - the high price for the standard of the accommodation (3* at best). Given the reviews we were expecting a pretty decent hotel by modern standards. Unfortunately our room did not live up to expectations - multiple stains on soft furnishings, sticking plaster with hair on the bedhead, broken tap, dead insects in the lights, breakfast was very average. We also complained that the tv (audio) did not work, the phone did not work, the aircon remote did not work, there were no hand towels in the room, there was no swimming pool, etc etc. Summary - not a terrible hotel, but much better options out there, suggest you think twice before booking
Stayed 2 nights in Mar 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top service and top hotel.
Faultless hotel. Great location away from all the hustle and noise of Kandy. The level of service was really exceptional throughout. That's it.
Stayed 3 nights in Dec 2018

5/5 Excellent

Gret view staff and food
Amazig place, views, staff and food! Would defenetly stay here again
Stayed 3 nights in Aug 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful inn overlooking the hills
I loved this place. The staff made it amazing. Roshan took amazing care of us. Everyone was super sweet and always smiling. The chefs made delicious food. It's fairly priced. We had a lovely time here.

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