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Overview of Thilanka Hotel

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Balcony
View from Room

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationKandy Lake14 min walk
    Popular LocationLakeside Adventist Hospital19 min walk
    Popular LocationMalwathu Maha Viharaya4 min drive
    AirportKandy (KDZ-Polgolla Reservoir)20 min drive

Choose dates to view prices

  • Deluxe Double or Twin Room

    Room amenities

    • 45 sq m
    • Lake view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More detailsDeluxe Double or Twin Room
  • Deluxe Suite

    Room amenities

    • 45 sq m
    • Mountain view
    • Sleeps 4
    • 1 Double Bed
    More detailsDeluxe Suite

About this area

Kandy

Located in Kandy, Thilanka Hotel is in a shopping district and near a train station. The area's natural beauty can be seen at Kandy Lake and Central Highlands of Sri Lanka, while International Buddhist Museum and National Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Asgiriya Stadium or Pallekele International Cricket Stadium. Guests appreciate the hotel's location for the sightseeing.
Visit our Kandy travel guide
Popular Location

What's nearby

  • Temple of the Tooth - 11 min walk
  • Kandy Lake - 14 min walk
  • Natha Devale - 14 min walk
  • Lakeside Adventist Hospital - 19 min walk
  • Malwathu Maha Viharaya - 4 min drive

Getting around

  • Kandy Railway Station - 16 min drive
  • AirportColombo (CMB-Bandaranaike Intl.) - 119 min drive

About this property

Thilanka Hotel

4-star Suburban hotel near Temple of the Tooth
This hotel features a restaurant, an outdoor pool and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/café, 24-hour room service and concierge services. All 15 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and Egyptian cotton sheets.
Thilanka Hotel offers 15 forms of accommodation with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Kandy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:30 AM: USD 10 for adults and USD 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan
  • Egyptian cotton sheets
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 65.00

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 10 for adults and USD 5 for children (approximately)
  • Airport shuttle fee: USD 60 per vehicle (one-way)
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Thilanka
Thilanka Hotel
Thilanka Kandy
Thilanka Hotel Kandy
Thilanka
Thilanka Hotel Hotel
Thilanka Hotel Kandy
Thilanka Hotel Hotel Kandy

Frequently asked questions

Can I cancel my reservation for free at Thilanka Hotel and receive a full refund?
Yes, Thilanka Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Thilanka Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Thilanka Hotel have a pool?
Yes, this property has an outdoor pool.
Is Thilanka Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Thilanka Hotel?
Valet parking is free at this property.
What time is check-in at Thilanka Hotel?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Thilanka Hotel?
Checkout is at noon.
Does Thilanka Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 60 per vehicle, one-way, applies.
Where is Thilanka Hotel located?
Situated in the shopping district, this hotel is within a 15-minute walk of Udawatta Kele Sanctuary, Temple of the Tooth and Kandy Lake. Kandyan Art Association & Cultural Centre and National Museum are also within 15 minutes. Kandy Railway Station is 26 minutes by foot.
3.9
Good
5 - Excellent
28
4 - Good
31
3 - Okay
11
2 - Poor
6
1 - Terrible
4

4.2/5

Cleanliness

4.1/5

Staff & service

3.4/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
It was great!
Stayed 1 night in Feb 2020

1/5 Terrible

Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
Poor staff attitude and service Good view and swimming pool though
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but....
This is a premier hotel. The room was generous and comfortable. The issues that distracted from our stay was the overpriced breakfast and dinner buffet. Overpriced in the sense that for the price charged the offering lacked a wow factor. There were some minor plumbing issues that weren't serious but indicative of a lack of attention to detail. The currency exchange rate offered was the worst that we encountered anywhere in Sri Lanka. Not something of which to be proud.
Stayed 3 nights in Feb 2020

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, sharp practice. The photo of the swimming pool and some others that you have no your website for the Thilanka is NOT the Thilanka Hotel in Kandy. It is of some other hotel which is clearly on the coast. This hotel is described as a 4 star. This is clearly false from the moment you walk into ther cramped shabby building and are met by clearly untrained staff. It is at best a very weak 3 star hotel. The general condition of the place is shabby - dirty, badly painted, not maintained, liberally filled with insects and a swarm of mosquitoes at night. The food was appalling - cheap bread left out overnight, sweetened and watered down juices and coffee the like of which i haven't tasted in over 30 years. Staff were clueless, poorly trained and lacked the kind of essential English skills needed in this industry (and which we found in every other of the 7 hotels we stayed in in Sri Lankla during our stay). our room - the 'suite'!! A large leftover space at the end of the corridor with not a right-angle in the place. Curtains which didn't open; windows to a microscopic balcony whch had not been cleaned in a very long time; mosquitoes everywhere (and our driver's room had bed bugs meaning he had to sleep in the car! Three nights at this hotel cost more than a genuine 5 star hotel in Colombo - the Cinnamon Grand. All in all a rip-off. Despite complaining to the reception staff, nothing was done either because they could be bothered, didn't know what to do, or just forgot.
Stayed 3 nights in Feb 2020

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, room comfort
WiFi Connection very bad
Stayed 1 night in Jan 2020

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