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Reviews of Hotel Romance

4 out of 5
Hotel Romance
Trziste 37, Karlovy Vary

Reviews

9.2

Wonderful

Rating 10 - Excellent. 304 out of 479 reviews" "
Rating 8 - Good. 137 out of 479 reviews" "
Rating 6 - Okay. 30 out of 479 reviews" "
Rating 4 - Poor. 5 out of 479 reviews" "
Rating 2 - Terrible. 3 out of 479 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Eyal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location clean , great breakfast
Stayed 3 nights in Mar 2024

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Dec 2023

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very polite and friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Chun Tung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the great location. Walking distance to all of the attraction point. The staffs are super nice and friendly. Especially the staff at the reception. I can feel the hospitality and I appreciate their help. In general, a great place to stay when visiting Karlvovy Vary.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jamie R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommendable
We are supposed to stay at a different hotel. But could not passed up this place. We are happy we stayed in this hotel. Good service, clean & quality place, very reasonable price, and the food in their restaurant is great. Its free breakfast as well.
Stayed 2 nights in Oct 2023

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caring staff, very good restaurant
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Single Romancer
It was very quiet, the breakfast was amazing, and the local perfect!
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Robert, McLean

Best hotel kitchen. Super comfortable bed
Stayed 3 nights in Jul 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful place to stay! We absolutely LOVED Karlovy Vary and this hotel just made the experience even better! The hotel is located just above the Market Colonnade and the view from our room was amazing! The room was very clean and comfortable with a King size bed and a seating area. We were able to organize our time at the Thermal Spa directly with the hotel (would highly recommend), they offer a couple packages that are very worthwhile. The breakfast was amazing in their lovely dinning room, very good coffee and selection. The staff were all very kind and helpful with transport questions and anything else we needed.

10/10 Excellent

Tomas

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice building in the centre. Dinner was excellent. Breakfast was very good.
Stayed 1 night in Oct 2022

10/10 Excellent

Kent, Iowa City

Stayed 1 night in Sep 2022

6/10 Okay

kwan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We tried to take shower around 8:00 PM after great and delicious dinner at the same hotel but no hot water. Just warm water. We told front desk and manager came and told us that it is normal. That is how it is. He said we may be sensitive. But later at night and next morning, it was hot as we expected. Their water tank must be not enough. And at night I can hear noise of sex from room above.
Stayed 1 night in Sep 2022

10/10 Excellent

Andreea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious dinner and very diverse and rich free breakfast.
Stayed 2 nights in Sep 2022

10/10 Excellent

Ali

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blanka at reception was extremely kind, helpful and welcoming. Excellent location and beautiful terrace restaurant. Charming property and very clean.
Stayed 1 night in Aug 2022

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Romance hotel, started by the warm welcoming at front desk by Blanka, then with the beautiful room we had. During our stay all staff were very helpful with a lovely smile always, and of course the location is excellent. Highly recommended and would definitely stay there again.
Stayed 4 nights in Jul 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
A lovely, classic hotel with a fine restaurant and the best breakfasts we have ever had in Europe.
Stayed 2 nights in Jun 2022

10/10 Excellent

Zaijin

Stayed 2 nights in May 2022

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel/Great Staff/Exceptional Food.
Fantastic Hotel. Location was perfect! Staff was beyond comparison. The breakfast is buffet style but there was so much offered. Enough choices for even the pickiest of palates. The lunch/dinner menu was the best we had seen. Local specialties on the menu. We were very impressed. We can’t say enough about the staff. From the desk clerks to the servers at the restaurant. Location of hotel gives you easy access to all of the city.
Stayed 2 nights in Aug 2021
Response from Petra Valdmanová on 26 Aug,2021
Dear Lisa, thank you very much for your visit and a great review of your latest stay. We are very happy that you were satisfied with the services of the hotel and with the staff. If you decide to visit us again, we will be happy to welcome you back. With best regards from Karlovy Vary, Petra Valdmanová

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, helpful staff and centrally located. Would stay here again.
Stayed 1 night in Jul 2021
Response from Petra on 26 Jul,2021
Dear guest, thank you for your feedback which we appreciate very much. We are glad that you were satisfied with our service. We look forward to your next visit. With best regards, Petra Valdmanová Hotel Romance

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

KK, Athens Greece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean property. Modern but at the same time very classic . amazing location
Stayed 1 night in Jan 2020

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Clean, comfortable hotel with helpful staff and great location
Stayed 1 night in Oct 2019

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and services, really enjoyed our stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Maria Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
days in Karlovy Vary
The hotel is very nice and comfortable. We liked it a lot!!! The breakfast was also very good! It was a great disappointment for us to discover that, despite offering Spa service, the hotel did not have any tuned facilities to that service. But they offer a discount to access a spa nearby, which we didn't find anything comfortable or practical Anyway, I recommend the hotel to anyone wishing to spend a few days in Karlovy Vary
Stayed 2 nights in Sep 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Absolutely wonderful staff, exceptionally courteous and friendly. You would be hard pushed to find any fault, that is the reason I will continue my visits to Karlovy Vary.
Stayed 7 nights in Aug 2019

10/10 Excellent

CATALIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

BA

Liked: Staff & service, amenities, property conditions & facilities
Prime location. Spacious room. No air conditioning.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean and very nice. The staff were all excellent.
Stayed 2 nights in Aug 2019

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, clean and comfortable. Great breakfast, location is very good in the center of everything.
Stayed 2 nights in Jul 2019

10/10 Excellent

hamzehkassem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing and the people there are friendly and helpful,
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the middle of all the springs. The room was clean and spacious, breakfast was included in the price. It had everything and was delicious. We had a car and I requested hotel’s help with the parking ahead of time. They reserved us a spot very close to the hotel. I would definitely recommend this hotel.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Everything was great as always , no complaints at all .
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This was a very nice hotel, and it had a great free breakfast. I went during the slow season and felt like I got a great deal on a very comfortable stay in this beautifuI city. I highly reccomend it!
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Amazing breakfast, comfortable beds but slow Wi-Fi
Amazing breakfast - vast variety of foods (fruits, vegetables, desserts/pastry, fish and meat, pates, delicious bakery products, variations of eggs, etc.), everything very tasty; cozy room with very comfortable beds; very good location just off the Vřídelní kolonáda. On the other hand, the rooms are a little worn out and the restaurant is way too overpriced. Importantly, the Wi-Fi is very slow - it is advertised to be free but in order to get a normal speed, you need to upgrade for surcharge.
Stayed 2 nights in Nov 2018
Response from Alex on 22 Feb,2019
I am glad to let you know that we have starting Feb 2019 almost double increased the free Wi-Fi speed (from 2 Mb/s to 4Mb/s per device). This speed should be suitable to even HD video streams. If this speed is still not enough, we offer a high speed 30/30 Mb/s connection for just 10EUR per up to 7 days. Best regards, Alex.

8/10 Good

Sullin

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018