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Kawagoe Tobu Hotel

3.5 star property
Central hotel connected to a shopping centre in Kawagoe with a 24-hour front desk

Choose dates to view prices

Photo gallery for Kawagoe Tobu Hotel

Restaurant
Reception
Exterior
1 bedroom, in-room safe, desk, blackout curtains
Lobby
Kawagoe Tobu Hotel offers a convenient stay near Kawagoe Castle, with a shopping mall and laundry facilities on site. Enjoy the perks of free in-room WiFi, express check-in, an elevator, luggage storage, coffee/tea in the lobby and vending machines. Previous guests have praised the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Comfort Double Room

1 bedroom, in-room safe, desk, blackout curtains

Comfort Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

1 bedroom, in-room safe, desk, blackout curtains

Double Room

9.0 out of 10
Wonderful
(61 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Accessible

1 bedroom, in-room safe, desk, blackout curtains

Double Room, Accessible

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Twin Room

9.2 out of 10
Wonderful
(102 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Triple Room

1 bedroom, in-room safe, desk, blackout curtains

Corner Triple Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 3 Twin Beds

Double Room Barrier Free

  • Sleeps 2

Comfort Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

Corner Triple Room

  • Sleeps 3

View all photos for Double Room

1 bedroom, in-room safe, desk, blackout curtains

Double Room

  • Sleeps 2
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About the area

Located in Kawagoe, Kawagoe Tobu Hotel is connected to a shopping centre. The area's natural beauty can be seen at Kenei Sayamainariyama Park and Tokorozawa Aviation Museum, while Railway Museum and Omiya Bonsai Art Museum are cultural highlights. Enjoy an event or a match at Saitama Super Arena, and consider making time for Seibuen Amusement Park—a top attraction that's not to be missed.
Visit our Kawagoe travel guideOpens in a new window
Map
8-1 Wakitahoncho, Kawagoe, Saitama, 350-1123

What's nearby

  • Time Bell Tower - 3 min drive - 2.1 km
  • Warehouse District - 3 min drive - 2.5 km
  • Kawagoe Hikawa Shrine - 3 min drive - 2.8 km
  • Kawagoe Castle - 4 min drive - 2.8 km
  • Saitama Super Arena - 18 min drive - 16.8 km

Getting around

  • Kawagoe Train Station - 3 min walk
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪日高屋 - ‬2 min walk
  • ‪ぎょうざの満洲小江戸館 - ‬2 min walk
  • ‪Standing bar MATSUZAKI - ‬1 min walk
  • ‪舎鈴川越西口店 - ‬1 min walk

About this property

Kawagoe Tobu Hotel

Hotel near Kawagoe Castle
Kawagoe Tobu Hotel provides amenities, such as a shopping centre on-site and laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-in
  • A lift, luggage storage and coffee/tea in reception
  • A 24-hour front desk, a front desk safe and a vending machine
  • Guest reviews speak well of the helpful staff, proximity to public transport and overall condition
Room features
All 168 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 42-inch flat-screen TVs with digital channels
  • Fridges, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,210 for children
  • Coffee and tea in common areas

Things to do

  • Shopping centre

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 1210 for children
  • Covered self-parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Kawagoe Tobu Hotel Hotel
Kawagoe Tobu Hotel Kawagoe
Kawagoe Tobu Hotel Hotel Kawagoe

Frequently asked questions

Is Kawagoe Tobu Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kawagoe Tobu Hotel?

Self-parking is available for JPY 2000 per night.

What time is check-in at Kawagoe Tobu Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Kawagoe Tobu Hotel?

Checkout is at 11:00 AM.

Where is Kawagoe Tobu Hotel located?

Located in the heart of Kawagoe, this hotel is 1.9 mi (3 km) from Kawagoe Castle, and within 12 mi (20 km) of Kenei Sayamainariyama Park and Railway Museum. Tokorozawa Aviation Museum and Hikawa Shrine are also within 12 mi (20 km). Kawagoe Train Station is only a 3-minute walk and Kawagoeshi station is 14 minutes.

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Kawagoe Tobu Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1009 reviews
Rating 8 - Good. 322 out of 1009 reviews
Rating 6 - Okay. 62 out of 1009 reviews
Rating 4 - Poor. 10 out of 1009 reviews
Rating 2 - Terrible. 16 out of 1009 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 12 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. The room was small compared to American standards but it was confortable for one person. Within walking distance to metro station.
Stayed 1 night in Aug 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Aiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff was nice and the room was clean & spacious. Loved the fact that toilet and shower rooms were separated.
Stayed 1 night in Jul 2025

10/10 Excellent

KA KIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property in an excellent location. So grateful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- The staff was absolutely wonderful
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY HERE!

Amazing!! Compared to other Tobu Hotel, this one is the best! Highly recommend!! Breakfast buffet super delicious!
Stayed 2 nights in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Convenient and quiet. The location is excellent. It's above a small mall and near the train station.
Stayed 5 nights in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Once you find the elevator to the seventh floor, the hotel is easy to find. There was good food selection around, including in the mall. I'd recommend "In The Park" chef's tasting menu, worth every yen. It was also very close to the train station as well.
Stayed 2 nights in May 2025

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Close by to train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with everything I would recommend to anyone
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
Stayed 1 night in Apr 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the stay. The rooms feature Japanese style bathing and layout. The rooms environment is linked into an easy to use tablet. So lighting and tempature is easy to manage. Other features such as the washing machines or the amount of people at the breakfast buffet are available via the TVs information channels. So access was easy to monitor. My only complaint is the noise from the hallway did often make it to our room, but we were in a high traffic spot.
Stayed 9 nights in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this hotel in the last 2 years. It's an excellent hotel right next to a train station and many places to shop. I wouldn't consider staying anywhere else. Kawagoe is less crowded than Tokyo, but less than an hour on the train and you're in the heart of Tokyo. Staff is very attentive and efficient. My only complaint, is that the mattresses are extremely firm. I solved that issue on the second visit by bringing an inflatable air mattress. Problem solved! I hope to visit again, in the future.
Stayed 16 nights in Mar 2025

10/10 Excellent

Miho

Liked: Amenities, property conditions & facilities
マンションの一室のようでした！
Stayed 1 night in Aug 2025

8/10 Good

yasuko

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフさんの対応が良かったです
Stayed 1 night in Aug 2025

10/10 Excellent

Aya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さすが東武ホテルさんですね。ホスピタリティに感動しました。静かで、清潔で、ゆっくり休めました。フロントのみなさんの笑顔が素敵です。
Stayed 1 night in Aug 2025

10/10 Excellent

mai

Liked: Amenities
綺麗なホテルでフロントの方の対応もとても良かったです。
Stayed 1 night in Aug 2025

8/10 Good

TSUTOMU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適でした。
Stayed 1 night in Aug 2025

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
きれいで落ち着いていた
Stayed 1 night in Aug 2025

8/10 Good

MYOGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喫煙所が1箇所しかないことを主人が残念がっておりましまが、他は快適でした。
Stayed 3 nights in Aug 2025

10/10 Excellent

Mio

Liked: Cleanliness, property conditions & facilities
良かった
Stayed 1 night in Aug 2025

10/10 Excellent

YOSHIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度も利用させていただいています。 駅から直結していて飲食店、ショッピングと便利です。 ベッドが気に入っています。 お部屋、水回りと清潔感があり、電子レンジや氷の設備もあり重宝しています。
Stayed 1 night in Aug 2025

2/10 Terrible

TOMIO

Liked: Cleanliness, staff & service, amenities
駅近便利です。
Stayed 1 night in Aug 2025