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The Palms Hotel

3.0 star property
At The Palms Hotel, travelers enjoy poolside cocktails just minutes from Duval Street's energy, with bikes available for exploring Key West's beaches

Choose dates to view prices

The Palms Hotel, near Duval Street, offers a raved-about continental breakfast. Guests can unwind at the outdoor pool with drinks from the poolside bar or borrow bikes to pedal to nearby South Beach. The property features a garden setting and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is S$463
includes taxes & fees
22 Apr - 23 Apr

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Bed sheets, alarm clocks

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Palms Villa (Not Pet Friendly)

Bed sheets, alarm clocks

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage Suite 138

Bed sheets, alarm clocks

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe King Room (Not Pet Friendly)

Bed sheets, alarm clocks

Deluxe King Room (Not Pet Friendly)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Bed sheets, alarm clocks

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bed sheets, alarm clocks

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds OR 1 Single Futon

View all photos for Petite Queen Room (Not Pet Friendly)

Bed sheets, alarm clocks

Petite Queen Room (Not Pet Friendly)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Bed sheets, alarm clocks

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(46 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Bed sheets, alarm clocks

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(76 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Bed sheets, alarm clocks

Two Queen Beds Second Floor (Not Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Bed sheets, alarm clocks

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Old Town Key West, a neighbourhood in Key West, The Palms Hotel is near the airport and near the beach. Ernest Hemingway Home and Museum and Southernmost Point are notable landmarks, and the area's natural beauty can be seen at Florida Keys Beaches and Fort Zachary Taylor Historic State Park. The Kite House and Sails To Rails Museum at Flagler Station are also worth visiting. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with ecotours. Visit our Key West travel guide
View more Guest houses in Key West
Map
820 White St, Key West, FL, 33040

What's nearby

  • Key West Naval Station
    Key West Naval Station
    2 min walk - 0.2 km
  • Duval Street
    Duval Street
    12 min walk - 1.1 km
  • Ernest Hemingway Home and Museum
    Ernest Hemingway Home and Museum
    15 min walk - 1.3 km
  • South Beach
    South Beach
    15 min walk - 1.3 km
  • Southernmost Point
    Southernmost Point
    17 min walk - 1.5 km

Getting around

  • Key West, FL (EYW-Key West Intl.)
    8 min drive

Restaurants

  • Dions Truman & White
    2 min walk
  • Square Grouper Key West
    13 min walk
  • Sandy's Café
    5 min walk
  • The Dive Bar Shirt Club - Grub House
    12 min walk
  • El Siboney Restaurant
    10 min walk

About this property

The Palms Hotel

Guest house near Duval Street
Close to Ernest Hemingway Home and Museum and South Beach, The Palms Hotel provides free continental breakfast, a poolside bar and a garden. Adventurous travellers may like the cycling at this guest house. Free WiFi in public areas and a bar are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Bike hire, barbecues and concierge services
  • A front desk safe, a computer station and luggage storage
  • Multilingual staff, coffee/tea in reception and tour/ticket information
  • Guest reviews speak highly of the breakfast, pool and helpful staff
Room features
All guest rooms at The Palms Hotel offer comforts, such as air conditioning. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Flat-screen TVs with cable channels
  • Mini fridges, ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 91 metres
  • Street parking available
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Papa Jack's Bar (THU-SAT)

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 55 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 150.00 per stay for guests aged under 25 years old staying between 01 February and 16 April

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West

Frequently asked questions

Does The Palms Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at The Palms Hotel?

As of 27 Mar, 2026, prices found for a 1-night stay for 2 adults at The Palms Hotel on 22 Apr, 2026 start from S$463, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palms Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 45 kg per pet. There's a fee of USD 55 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Palms Hotel?

Limited spots are available. There is free parking nearby.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM.

What time is check-out at The Palms Hotel?

Checkout is at 11:00 AM.

Where is The Palms Hotel located?

Located in Old Town Key West, this guesthouse is within a 15-minute walk of The Unitarian Universalist Fellowship of Key West, Duval Street and Ernest Hemingway Home and Museum. Florida Keys Beaches and South Beach are also within 1 mile (2 km).

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Reviews

The Palms Hotel Reviews

8.8

Excellent

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 600 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay room was clean. Beds were comfortable would stay again if in the area.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Christopher

Liked: Cleanliness
No privacy
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place where we stayed as well as Key West . Thank you
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay walk ability to everything! Nice pool area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Trudie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super. Cute room! Check in process was super simple and dog friendly. Nice bar with reasonable prices for drinks. The room was expensive roughly 500 a night, but it was spring break and "this is Key West" everything is expensive. 😊
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rey

Liked: Cleanliness
Clean room
Stayed 2 nights in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not use the pool
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Manny

Rooms we stayed-in was too small. Also, there's no dedicated parking spot for the customers. The pool looks good and clean. The staff(s) are very friendly and corteous.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was heated and slightly salty very enjoyable
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4 night stay at The Palms Hotel. Our room was comfortable and clean. The bed was really comfortable!! Breakfast was nice and the pool was enjoyable, perfect temperature. We would stay here again.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for being walking distance to the old town. They also rent bicycles at the hotel. The hotel was clean and the staff friendly
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice Walking distance to downtown
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes !! the staff was real nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, amenities, property conditions & facilities
Well maintained building, clean, friendly staff. Good breakfast
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bradley W

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful. Bicycle rental on site was convenient and a good deal.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Dwight

Liked: Cleanliness, amenities, property conditions & facilities
Great ROOM!!! Really enjoyed the location and facility. Our favorite location of 4 places we stayed in the area this week on vaca. This was our first stay in the area and are adding The Palms Hotel to our must revisit!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Great staff, clean and comfortable atmosphere.
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Alan

Disliked: Amenities, property conditions & facilities
You pay a decent amount of money for this room. As such, you expect more than you get at a chain hotel. Didn’t work out that way. the room was very small and there was very little room to move around, the king bed took up a ton of space and there was one small chair and table to sit. The room was very dated and had exposed wiring in several spots (pictures taken). The shower was roomy enough but the water pressure was less than adequate and it took several minutes for the shower water to get hot. I never did get hot water out of the bathroom faucet. Woke up our last morning there with ants all over the bathroom sink and counter. You get a daily continental breakfast. At many chain hotels the daily breakfast menu changes every day, not here. Same food day after day. There is supposed to be a quiet time starting after 9 pm. Not enforced. Not much sleep 2 out of the 3 nights we were there. For what you pay to stay here and the benefits you’re supposed to get I would recommend looking elsewhere. The hotel was notified but have not responded and I don’t expect them too.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Love the area! Rooms were well kept. Pool area was very relaxing. We even rented the bikes on site for 2 days. The breakfast was good too! Uber was able to find and locate us whenever we used it. Staff were nice and assisted us when needed. Really recommend!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean place ! Our room was spacious and decorated nice. Plenty of towels. Office staff friendly. Breakfast was ok, had usual selection of items. Would recommend and would stay again!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, bartender was great.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lucious

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff attentive to anything needed! Only complaint would be shower in room 108 is tiny and toilet is to close to sink. Its not just becausecI am a larger person but for myvwife too she is Small!
Stayed 5 nights in Feb 2026
Verified

2/10 Terrible

David

Disliked: Amenities, property conditions & facilities
Unusually cold and the rooms had no heat! Also you were not allowed to flush toilet paper in the toilet!
Stayed 3 nights in Feb 2026