Banyan Tree, Khao Thong hotels

"Great location,the staff was amazing. The resort had great amenities, large pools and decent size rooms. However the rooms appear to have a mildew / mold issue and the AC had a mildew smell. If you shut off the AC the room became damp. "

"Location idea in center of Railay Bay beach. Close to many restaurants and bars on the nearby walking street. Highly recommended!"

"Fantastic hotel. Brilliant view from the pool area. Slightly further away from the beach but no issue as there is a free shuttle to and from that the hotel offer for free. Would highly recommend!"

"Horrible experience overall. The only positive thing was the architecture which was very nice. However, they only have one elevator near the lobby. If you have mobility issues, you will have to walk up two or three floors or walk a long way to the one elevator and back to your room. Worst hotel in our trip. Definately not 5 stars. The drink prices are ridiculous for Thailand and closer to NYC. Everyone leaves the resort for dinner and the place is totally dead. They would not even arrange transportation to the next resort or offer help. We had to do it all ourselves. Other resorts were much much more helpful. The beach is just horrible. It is rocky and it has a large commercial dock with cargo ships being loaded and off loaded. You also cross a busy and noisy street. Not nearly enough chairs at the pool and maybe 15 at the beach. No beach umbrellas. Just not a pleasant experience. If I could give it zero stars, I would."

"Excellent property at a very good location. The lady at the reception Oum was kind enough to allot a room at the ground floor with the swimming pool. Kids enjoyed a lot. "

"Views are amazing! The location is the best, close to everything and all the action. The staff is great and very welcoming. Clean room. Welcome gift. As long as you are in the second building and beyond, no noise from the street. The pools are wonderful and amazing views there as well. On site restaurants are really good with the breakfast totally worth it. "

"Amazing service. Staff is very friendly and accommodating. The infinity pool is amazing and rarely too busy. The breakfast buffet is so good with so many choices and the food is always fresh and good quality. "

"You hear everything in your room. The door frames could use some rubber seals to soften the door slamming of the staff and the guest. Great view of the sea. "

"The pool would have been enjoyable if it was a little bit warm. Wifi was good and steady."