Premier Inn, Kinmel Bay hotels

"The staff are excellent here and we really enjoyed our stay. Our only bug bear was that we didn't understand that use if the spa comes at an extra cost. It was hugely disappointing as we hadn't booked to go into the spa and we're advised we were very lucky to get in. I'm not sure spending another £50.00 on top of the room was "lucky" for a fairly basic spa.The booking company needs to make sure people know the spa isn't included."

"Great place"

"Yes, there is a good selection of fresh food, cerals, juices, and fruit as well as tea and coffee machine available. The staff were very helpful."

"Excellent "

"food was good and things were clean. There seemed to be a lot of people complaining about their rooms, which delayed our check in. Some rooms dont have showers, including ours which we got a terse response to."

"The hotel was very dirty and not as advertised on here."

"Yes the breakfast menu was good"

"Beyond what we expected, there was a miscommunication between the resort and Expedia for our booking, information from Expedia can that we booked a classic cabin, although we booked a premier cabin, but was quickly sorted by staff at the desk. Kids enjoyed the swimming pool, the cocktail bar was superb, good atmosphere and we met nice people "

"Great stay"