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Reviews of Guest House MAYA - Hostel

2 out of 5
Guest House MAYA - Hostel
4-4-10, Shironouchi-dori, Nada-ku, Kobe

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 80 reviews" "
Rating 8 - Good. 23 out of 80 reviews" "
Rating 6 - Okay. 2 out of 80 reviews" "
Rating 4 - Poor. 0 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind. I came in around midnight and they made sure someone kept an eye out for me juat in case I got lost. Excellent dinner recommendations and they made the reservation for me. Very cozy. The stairs are a bit steep for anyone who has accessability issues
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the station and next to a very interesting art/furniture store that I enjoyed visiting.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautifully renovated building that felt incredibly warm and welcoming. Much better than a cookie-cutter hotel room.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and nice, just a bit noisy in the shared room
Stayed 2 nights in Aug 2019

10/10 Excellent

Andrew

Stayed 1 night in Jul 2019

10/10 Excellent

Jee Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far it was the best hostel experience I had. Friendly and helpful staff, cool vibe, nice location!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very funky guest house. The two young men At reception were super helpful. It located in a very nice area...I really enjoyed my stay.
Stayed 1 night in Mar 2019

10/10 Excellent

DL, Wisconsin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I stayed here for the week after New Years. It was really, really lovely. The other guests were very friendly, and the staff were extremely helpful as well. The guesthouse itself is conveniently located (one train stop away from Sannomiya) and there's a supermarket not far away if you wish to use the guesthouse kitchen. The accommodations and bathrooms were comfortable, with female-only facilities as well. Guesthouse MAYA is a relaxing, chic place to spend your time in Kobe. Perhaps you'll meet some new friends too!
Stayed 4 nights in Jan 2019

10/10 Excellent

ong, Kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner is super niceeee
Stayed 1 night in Dec 2018

10/10 Excellent

Candis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a nights rest.
It was clean, simple, and exactly what I needed. If you have movement issues, don’t stay here as the stairs are steep and there’s no elevator. But the bed areas were comfortable, showers were big, and owner was helpful and happy.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. It is noted that the stairs are steep--which is true--stay was fine.
Stayed 1 night in Sep 2018

10/10 Excellent

Alin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommened^^
I have stay there for one night. Everythings for me is good. Very Friendly staffs and warm welcome also near to Nada Station. You can enjoy local life around hostel. If i have a chance to go back to Kobe, surely i will stay there^^
Stayed 1 night in Aug 2018

8/10 Good

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, ok location
Staff were extremely helpful, offering good ideas of things to do and places to eat. Room was clean. Facilities were modern. The location was near NASA station which is useful for the JR visa. Hostel is near a train track so it can be noisy until 00.30. Be careful of charges for late arrival and if you overstay the check out time.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Erika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適に過ごさせていただきました。 また来たいです。
Stayed 3 nights in Mar 2024
Response from MAYA on 4 Apr,2024
素敵なレビューをありがとうございます！！快適にお過ごしいただけて嬉しいです。また神戸でお会いできるのを楽しみにしています。

8/10 Good

Toshiki

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

ro

Liked: Cleanliness, staff & service, property conditions & facilities
이번이 2번째 방문. 그저 손님으로만 보지 않고 먼저오셔서 물어봐주시고, 챙겨주시고, 물어보면 친절한 답변, 정확한 가이드 안내 등 너무 마음 편안하게 보내다 갑니다. 다른 어떤 말이 딱히 떠오르진 않지만, 감사하고 사랑합니다.
Stayed 3 nights in Oct 2023

10/10 Excellent

Eike Yudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Hio Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

ミスズ

Stayed 1 night in Aug 2023

10/10 Excellent

めぐみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ぜったいまたお邪魔します！素敵な旅をありがとう。
Stayed 1 night in Aug 2023

10/10 Excellent

jaeyong

Stayed 1 night in May 2023

10/10 Excellent

Rin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設の雰囲気も、サービスも、全て最高でした！外国の方も多く、海外でバックパック旅をしている気分になりました。
Stayed 2 nights in Apr 2023

6/10 Okay

Gayle R

Stayed 1 night in Mar 2023

10/10 Excellent

SANGJIN

Stayed 2 nights in Dec 2022

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良かったです
スタッフの方々がとても親切で、オーナーさんもとても優しい素敵な方でした。
Stayed 1 night in Oct 2022
Response from ゲストハウス萬家 on 10 Oct,2022
レビューありがとうございます！またゆったりと遊びにいらしてください。またお話ししましょう！ありがとうございました。

10/10 Excellent

ユリコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

もとかつ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応が明るく、親切でした。 ゆっくり寝ることができました。 ありがとうございました。
Stayed 3 nights in Aug 2022
Response from ゲストハウス萬家 on 10 Oct,2022
レビューありがとうございます！ゆっくりお休みになれてよかったです。またいつでもお待ちしております。

10/10 Excellent

sayaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
皆温かい
初めての宿泊でしたが、みなさん暖かく迎えてくれてとても楽しい思い出になりました。 また来ます！
Stayed 3 nights in Jun 2022
Response from lolo on 27 Jun,2022
ご宿泊ありがとうございました！ またお話しできるのを楽しみにしています。 いつでも帰ってきてくださいね。お待ちしております！

10/10 Excellent

Hoshimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
タオルと歯ブラシがついててありがたかったです！
Stayed 1 night in Feb 2020
Response from ゲストハウス萬家 on 23 Feb,2020
ご宿泊ありがとうございました。タオルと歯ブラシ喜んでいただけて幸いです。またよろしくお願い致します。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
電車の路線沿いなので、音に敏感な方には向かないかもしれませんが、私は気にならず、施設で用意してある耳栓も使用しませんでした。
Stayed 3 nights in Jan 2020

10/10 Excellent

Mieko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
気の多い作りがとても安らぎます。色々なところでセンスの良さがあります部屋・廊下の壁、水道のカラン、床など、芸術的でオシャレです。
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は古いが、綺麗に直してあり、清潔に保たれていた。一人旅が多く、アットホームで楽しく、それでいて静かであった。 ただ、急階段で楽しいが注意が必要。 交通のアクセスも良いし、古くからの商店街も非常に良かった。
Stayed 5 nights in Aug 2019

10/10 Excellent

PhiletGal, Grenoble

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not only a guesthouse were you fell welcome and cosy, it has a sprit and you can feel it. This a young people team project and this is unique! Do not miss it!
Stayed 1 night in Aug 2019

10/10 Excellent

IKUYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
心地よい空間
約一年ぶりに伺いましたが、スタッフさんの優しい声かけにあったかい気持ちになりました。 今回はシングルでの滞在でしたが、清潔で快適に過ごすことができました。ありがとうございました！
Stayed 1 night in Aug 2019

8/10 Good

hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
アットホームの雰囲気で、寛げました。とても有意義で楽しい時間が過ごせました。是非また利用したいです。
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

YIHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and nice, there was toilet on every floor, and you can use bathroom with hair dryer. It's a convenient place overall. For service, the staffs were very nice and warm which provided kind assist. The only drawback was the little noise at night due to the railway. However it was small affect to me.
Stayed 2 nights in Jun 2019

10/10 Excellent

HAEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
따뜻한 여행을 좋아한다면 꼭 마야를 선택하세요!
아주 좋은 숙소였다! 라고 이야기 할 수 있을 거 같아요. 고베 시내 중심에서 조금 떨어져 있기 때문에 조용하고 고즈넉한 동네다라는 느낌이 있어요. 하지만 많이 떨어져 있는 것은 아니기 때문에 이동에 불편함은 전혀 없습니다. 무엇보다 스탭들이 모두 친절해요! 한국분도 계셔서 큰 어려움이 생겼을 경우 번역의 괴로움 없이 전달할 수 있을거에요. 하지만 대부분의 스탭분들이 적극적이시고 영어도 잘하셔서 꼭 한국어를 필요로 하지 않고도 대화하는 즐거움이 있습니다. 고베에 가게 된다면, 특히 혼자라면 게스트 하우스 마야를 꼭 추천해요!!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

hi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
チェックアウト時間が遅れてしまったのですが スタッフの皆さんが優しく案内してくださり また機会があれば泊まりたいと思った。
Stayed 1 night in May 2019

6/10 Okay

Rei

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
スタッフはとても親切でした。しかし、建物自体が古く、防音がちゃんとできていなかったです。12時過ぎても1階のフロントの声が聞こえて眠れませんでした。
Stayed 2 nights in Apr 2019

10/10 Excellent

Myungeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
고베의 진정한 묘미를 알게해주는 숙소!
정말 좋은 숙소였습니다. 많은 친구를 사귀고 싶은 분들도, 조용히 지내고 싶은 분에게도 모두 좋은 곳이었습니다. 혼자 조용히 지내고 싶어 선택하게 되었는데, 청결하고 조용하면서 서로 배려할 수 있는 분위기에 굉장히 편안하게 지냈고, 예상치 않게 함께 하게 된 게스트하우스의 소박한 프로그램으로 마련 된 로컬들만 알 수 있는 시장 투어와 롯코산 아주 짧은 코스의 트레킹 후 야경감상 하는 프로그램까지 정말 즐거운 추억이 되었습니다. 다음엔 여행지 선택으로 마야를 가는게 아니라 마야를 가기위해 또 고베에 가고 싶어졌어요.
Stayed 2 nights in Apr 2019

10/10 Excellent

Y

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
フレンドリーなサービスと快適で大きめのベッド！
Stayed 1 night in Apr 2019