Nippon Travel Agency, Koshinetsu hotels

"Always a pleasure to stay at this hotel; friendly staff, decent sized rooms, free amenities, amazing rooftop outdoor onsen which accommodates tattoos if covered. "

"room was spacious, clean, and right across the street from niigata station."

"This is my second time staying at Richmond Hotel Matsumoto. Just love it."

"Onsen was nice"

"Very close the train station, "

"Room was clean and check in was super easy"

"Room is clean, we had very peaceful sleep. The breakfast buffet is excellent food and variety. Our check in was very late at 1 am but the front desk gentleman is very helpful, in providing where to park and is welcoming to my daughter and me. The buffet on 16 th floor has very nice window glass view overlooking the mountains."

" Clean room and friendly staff."

"I would stay here again when visiting this area again. Excellent hotel and service. "