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In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
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Guest reviews

4.7 out of 5 Exceptional
42 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationHakuba Mini Train Park10 min walk
Popular LocationHappo-one Adam Gondola10 min walk
Popular LocationHakuba Ski Jumping Stadium19 min walk

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  • Deluxe Twin Room (For 1 Person)

    5/5 guest room rating

    Room amenities

    • 41 sq m
    • Sleeps 2
    More detailsDeluxe Twin Room (For 1 Person)
  • Economy Twin Room (For 1 Person)

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsEconomy Twin Room (For 1 Person)
  • Deluxe Twin Room (For 4 People)

    Room amenities

    • 41 sq m
    • Sleeps 5
    More detailsDeluxe Twin Room (For 4 People)
  • Standard Twin Room, Balcony (For 3 People)

    5/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 4
    More detailsStandard Twin Room, Balcony (For 3 People)
  • Standard Twin Room, Balcony (For 1 Person)

    Room amenities

    • 34 sq m
    • Sleeps 2
    More detailsStandard Twin Room, Balcony (For 1 Person)
  • Standard Twin Room, Balcony (For 2 People)

    5/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 3
    More detailsStandard Twin Room, Balcony (For 2 People)
  • Economy Twin Room (For 2 People)

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsEconomy Twin Room (For 2 People)
  • Deluxe Twin Room (For 2 People)

    Room amenities

    • 41 sq m
    • Sleeps 3
    More detailsDeluxe Twin Room (For 2 People)
  • Deluxe Twin Room (For 3 People)

    Room amenities

    • 41 sq m
    • Sleeps 4
    More detailsDeluxe Twin Room (For 3 People)

About this area

Hakuba

Hakuba Tokyu Hotel is located in Hakuba. Hakuba Ski Jumping Stadium and Hakuba Iwatake Ski Resort are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Aoki. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing.
Visit our Hakuba travel guide
View in a map
Popular Location

What's nearby

  • Hakuba Mini Train Park - 10 min walk
  • Happo-one Adam Gondola - 10 min walk
  • Hakuba Happo-One Ski Area - 11 min walk
  • Hakuba Ski Jumping Stadium - 19 min walk
  • Hakuba Iwatake Ski Resort - 4 min drive

Getting around

  • Hakuba Station - 6 min drive

Restaurants

  • Where to eat
  • Chamonix โ€“ Restaurant offering French cuisine. Serves breakfast, lunch and dinner.
  • Manyo โ€“ Restaurant offering Japanese cuisine. Serves dinner.

About this property

Hakuba Tokyu Hotel

Ski hotel with a free shuttle to the slopes
Snow lovers will appreciate Hakuba Tokyu Hotel's complimentary ski shuttle, as well as other on-site amenities, such as a bar/lounge and a full-service spa. All 102 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Fridges, electric kettles and free bottled water are among the other amenities available to guests.
Hakuba Tokyu Hotel offers 102 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 30-inch Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station
  • Free return train station shuttle
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“9:30 AM: JPY 2783 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 4 outdoor tennis courts
  • Full-service spa
  • Shopping
  • Tennis

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter
  • Ski equipment hire
  • Ski storage
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2783 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakuba Tokyu Hotel
Hakuba Tokyu
Hakuba Tokyu Mura
Hakuba Tokyu Hotel Hotel
Hakuba Tokyu Hotel Hakuba
Hakuba Tokyu Hotel Hotel Hakuba

Frequently asked questions

Can I cancel my reservation for free at Hakuba Tokyu Hotel and receive a full refund?
Yes, Hakuba Tokyu Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hakuba Tokyu Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hakuba Tokyu Hotel?
As of 25 Oct,2020, prices found for a 1-night stay for 2 adults at Hakuba Tokyu Hotel on 10 Nov,2020 start from SG$228, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hakuba Tokyu Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hakuba Tokyu Hotel?
Self-parking is free at this property.
What time is check-in at Hakuba Tokyu Hotel?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Hakuba Tokyu Hotel?
Checkout is at 11 AM.
Where is Hakuba Tokyu Hotel located?
Conveniently near skiing facilities, this Hakuba hotel is located in the mountains, within 3 mi (5 km) of Hakuba Ski Jumping Stadium and Hakuba Iwatake Ski Resort, and close to winter sports, such as cross-country skiing and snowshoeing. Hakuba 47 Winter Sports Park and Hakuba Goryu Ski Resort are also within 6 mi (10 km).
4.7
Exceptional
5 - Excellent
32
4 - Good
9
3 - Okay
1
2 - Poor
0
1 - Terrible
0

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Helpful staff. Makes Nagano even better.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest relations spoke English, very helpful and provided good suggestions for e.g. restaurants. Housekeeping was very efficient and considerate. Onsen was constantly cleaned and was spacious.
Stayed 7 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a beautiful "backyard" that takes you back to the nature. Lovely onsen and well setup change room with all amenities that you need.
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent . The staff members are very helpful.
Stayed 5 nights in Jan 2020

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