Overview of Hakuba Tokyu Hotel

Photo gallery

Guest reviews

4.7 / 5Exceptional
39 reviews
Guests rated this property 4.8/5 for cleanliness.


  • Free WiFi
  • Free parking
  • Air conditioning
  • Spa



Popular LocationHappo-one Adam Gondola10 min walk
Popular LocationHappo Information Center10 min walk
Popular LocationHappo One Sakka Ski Lift12 min walk

Choose dates to view prices

  • Deluxe Twin Room (For 3 People)

    Room amenities

    • 41 sq m
    • Sleeps 4
    Show details
  • Economy Twin Room (For 2 People)

    Room amenities

    • 26 sq m
    • Sleeps 3
    Show details
  • Deluxe Twin Room (For 2 People)

    Room amenities

    • 41 sq m
    • Sleeps 3
    Show details
  • Standard Twin Room, Balcony (For 2 People)

    Room amenities

    • 34 sq m
    • Sleeps 3
    Show details
  • Standard Twin Room, Balcony (For 1 Person)

    Room amenities

    • 34 sq m
    • Sleeps 2
    Show details
  • Deluxe Twin Room (For 4 People)

    Room amenities

    • 41 sq m
    • Sleeps 5
    Show details
  • Standard Twin Room, Balcony (For 3 People)

    Room amenities

    • 34 sq m
    • Sleeps 4
    Show details
  • Economy Twin Room (For 1 Person)

    Room amenities

    • 26 sq m
    • Sleeps 2
    Show details
  • Deluxe Twin Room (For 1 Person)

    Room amenities

    • 41 sq m
    • Sleeps 2
    Show details

About this area


Hakuba Tokyu Hotel is located in Hakuba. Hakuba Ski Jumping Stadium and Hakuba Iwatake Ski Resort are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Aoki. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing.

Visit our Hakuba travel guide
Popular Location

What's nearby

  • Happo-one Adam Gondola - 10 min walk
  • Happo Information Center - 10 min walk
  • Happo One Sakka Ski Lift - 12 min walk
  • Hakuba Ski Jumping Stadium - 19 min walk
  • Hakuba Olympic Museum - 3 min drive

Getting around

  • Hakuba Station - 7 min drive


  • Where to eat
  • Chamonix – Restaurant offering French cuisine. Serves breakfast, lunch and dinner.
  • Manyo – Restaurant offering Japanese cuisine. Serves dinner.

About this property

Hakuba Tokyu Hotel

3.5-star spa hotel, walk to Hakuba Valley Ski Area
Along with 2 restaurants, this hotel has a full-service spa and a bar/lounge. Free WiFi in public areas, free self parking and a free ski shuttle are also provided. Additionally, a coffee shop/café, outdoor tennis courts and laundry facilities are on-site. All 102 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Fridges, electric kettles and free bottled water are among the other amenities available to guests.
Hakuba Tokyu Hotel offers 102 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 30-inch Flat-screen televisions come with cable channels.
Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Electric car charging station
Free return train station shuttle
Free ski shuttle

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 2783 per person
2 restaurants and 1 coffee shop/cafe
1 bar

Things to do

4 outdoor tennis courts
Full-service spa

Family friendly

Laundry facilities


Banquet hall
Gift shop/newsstand
Lockers available

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Ski equipment hire
Ski storage
Wedding services

Languages spoken


Business services

Meeting rooms




Body treatments
Spa open daily


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)


Designated smoking areas

Room amenities


Air conditioning
Blackout drapes/curtains


Deep-soaking bathtub
Free toiletries
Shower/bathtub combination


30-inch flat-screen TV
TV channels

Food and drink

Electric kettle
Free bottled water


In-room massage
Iron/ironing board (on request)
Restaurant dining guide
Window screens



Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 15


Check-out before 11 AM


Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

American Express
Diners Club
JCB International

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2783 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at Hakuba Tokyu Hotel and receive a full refund?
Yes, Hakuba Tokyu Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hakuba Tokyu Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hakuba Tokyu Hotel?
As of 31 May,2020, prices found for a 1-night stay for 2 adults at Hakuba Tokyu Hotel on 1 Jun,2020 start from SG$230, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is Hakuba Tokyu Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Hakuba Tokyu Hotel?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this hotel located?
Situated in the mountains, this spa hotel is 1 mi (1.6 km) from Hakuba Ski Jumping Stadium and 2.1 mi (3.3 km) from Hakuba Iwatake Ski Resort. Hakuba 47 Winter Sports Park and Tsugaike Ski Resort are also within 6 mi (10 km).

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent facilities. Helpful staff. Makes Nagano even better.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Guest relations spoke English, very helpful and provided good suggestions for e.g. restaurants. Housekeeping was very efficient and considerate. Onsen was constantly cleaned and was spacious.

    Stayed 7 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The hotel has a beautiful "backyard" that takes you back to the nature. Lovely onsen and well setup change room with all amenities that you need.

    Stayed 4 nights in Jan 2020