5/5 Excellent
Verified traveller
28 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020
Photo gallery
4.9/5 Exceptional
Guests rated this property 4.9/5 for cleanliness.
Popular amenities
- Free WiFi
- Parking included
- Air conditioning
- Bar
- Laundry
- Hot tub
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
Happo-one Adam Gondola9 min walk
Hakuba Ski Jumping Stadium11 min walk
Hakuba Mini Train Park12 min walk
Choose dates to view prices
Traditional Room, Shared Bathroom, Mountain View / Futons will be provided based on No.of persons
Photos of Traditional Room, Shared Bathroom, Mountain View / Futons will be provided based on No.of persons
Traditional Room, Shared Bathroom, Mountain View / Futons will be provided based on No.of persons
More detailsRoom amenities
- 167 sq m
- Mountain view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
3 Single Futons or 2 Single Futons
167 square metres m2 room with mountain views
Internet – Free WiFi
Entertainment – Plasma TV with digital channels
Sleep – Premium bedding, a down duvet and blackout drapes/curtainsBathroom – Partially open bathroom, a toilet with electronic bidet and a shower
Practical – Laptop-compatible safe and phone
Comfort – Air conditioning
Non-Smoking
Traditional Family Room, Shared Bath
Photos of Traditional Family Room, Shared Bath
Traditional Family Room, Shared Bath
More detailsRoom amenities
- Mountain view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
4 Single Futons
Overlooking the mountains
Internet – Free WiFi
Entertainment – Plasma TV with digital channels
Sleep – Premium bedding, a down duvet and blackout drapes/curtainsBathroom – Partially open bathroom, a toilet with electronic bidet and a shower
Practical – Laptop-compatible safe and phone
Comfort – Air conditioning
Non-Smoking
About this area
Hakuba
Located in Hakuba, Hakuba Onsen Ryokan Shirouma-so is connected to the convention centre. Hakuba Valley Ski Area and Happo-one Adam Gondola are worth checking out if an activity is on the agenda. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling.
What's nearby
- Happo-one Adam Gondola - 9 min walk
- Hakuba Ski Jumping Stadium - 11 min walk
- Hakuba Mini Train Park - 12 min walk
- Hakuba Olympic Museum - 13 min walk
- Hakuba Iwatake Ski Resort - 4 min drive
Getting around
- Hakuba Station - 7 min drive
Restaurants
- Where to eat
- Venue 1 – Serves breakfast and dinner.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Limited parking spaces
- Free return train station shuttle
- Ski shuttle
Food and drink
- 1 bar
Things to do
- Hot springs
- Hot tub
Family friendly
- Laundry facilities
Conveniences
- Front-desk safe
- No lifts
Guest services
- Laundry facilities
- Luggage storage
- Multilingual staff
- Ski storage
- Tour/ticket assistance
Languages spoken
- English
- Japanese
Spa
- Indoor mineral hot springs (onsen)
- Separate men/women areas in public bath
- Yukata (Japanese robe)
More
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
- Down comforter
- Premium bedding
Bathroom
- Electronic bidet
Entertainment
- Digital channels
- Plasma TV
More
- Individually decorated
- Individually furnished
- Laptop-compatible safe
- Phone
Policies
Check-in
Check-in time starts at 3 PM
Check-out
Check-out before 10 AM
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hakuba Onsen Ryokan Shirouma-so
Onsen Ryokan Shirouma-so
Hakuba Onsen Shirouma-so
Onsen Shirouma-so
Hakuba Onsen Shirouma So
Hakuba Onsen Ryokan Shirouma-so Ryokan
Hakuba Onsen Ryokan Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma-so Ryokan Hakuba
Frequently asked questions
4.9
Exceptional
51 reviews4.9/5
Cleanliness
5.0/5
Staff & service
5.0/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Verified traveller
5 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
5/5 Excellent
Verified traveller
27 Dec 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
5/5 Excellent
Mark
3 Jan 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Legends
Stayed 1 night in Jan 2018
5/5 Excellent
Sarah, Melbourne, Australia
19 Feb 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Ryokan - family owned
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