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Hakuba Onsen Ryokan Shirouma-so

3.0 star property
Hot springs ryokan connected to the convention centre in Hakuba with free parking

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Photo gallery for Hakuba Onsen Ryokan Shirouma-so

Hot springs
Plasma TV
Mountain view
Premium bedding, down duvets, in-room safe, individually decorated
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

Traditional Family Room, Shared Bath

Highlights

Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Down duvet
Blackout curtains
Ceiling fan
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

Traditional Room, Shared Bathroom, Mountain View / Futons will be provided based on No.of persons

Highlights

Individually furnished
Individually decorated
Air conditioning
Plasma TV
Premium bedding
Down duvet
Blackout curtains
Ceiling fan
  • 167 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Futons OR 2 Single Futons
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About the area

Map
5004 Happou, Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Happo-One Ski Area - 6 min walk - 0.5 km
  • Happo-one Adam Gondola - 9 min walk - 0.8 km
  • Hakuba Iwatake Ski Resort - 3 min drive - 1.7 km
  • Happo One Sakka Ski Lift - 3 min drive - 1.7 km
  • Hakuba Goryu Ski Resort - 6 min drive - 4.1 km

Getting around

  • Hakuba Station - 2 min drive

Restaurants

  • ‪グリルこうや - ‬9 min walk
  • ‪カフェアンドバー ライオン - ‬4 min walk
  • ‪Hakuba Taproom - ‬5 min walk
  • ‪日本料理雪 - ‬1 min walk
  • ‪アンクル スティーブンス - ‬6 min walk

About this property

Hakuba Onsen Ryokan Shirouma-so

Ryokan near Hakuba Valley Ski Area
At Hakuba Onsen Ryokan Shirouma-so, you can look forward to an indoor mineral hot spring (onsen), laundry facilities and a bar. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Free train station pick-up, hot springs on-site and an electric car charging station
  • A TV in reception, luggage storage and a front desk safe
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Blackout curtains and slippers
  • Plasma TVs with digital channels
  • Ceiling fans and phones

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge

Things to do

  • Hot springs
  • Hot tub
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Plasma TV with digital channels

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hakuba Onsen Ryokan
Hakuba Onsen Ryokan Shirouma-so
Hakuba Onsen Shirouma-so
Hakuba Shirouma-so
Onsen Ryokan Shirouma-so
Onsen Shirouma-so
Shirouma-so
Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma so
Hakuba Onsen Shirouma So
Hakuba Onsen Ryokan Shirouma-so Ryokan
Hakuba Onsen Ryokan Shirouma-so Hakuba
Hakuba Onsen Ryokan Shirouma-so Ryokan Hakuba

Frequently asked questions

Is Hakuba Onsen Ryokan Shirouma-so pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakuba Onsen Ryokan Shirouma-so?

Self-parking is free at this property.

What time is check-in at Hakuba Onsen Ryokan Shirouma-so?

Check-in begins at 3 PM.

What time is check-out at Hakuba Onsen Ryokan Shirouma-so?

Checkout is at 10 AM.

Where is Hakuba Onsen Ryokan Shirouma-so located?

Located in the heart of Hakuba, this ryokan is within a 10-minute walk of Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. Hakuba Ski Jumping Stadium and Happo Information Center are also within 5 minutes. Hakuba Station is 27 minutes by foot.

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Hakuba Onsen Ryokan Shirouma-so Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 50 out of 55 reviews
Rating 8 - Good. 5 out of 55 reviews
Rating 6 - Okay. 0 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tsuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

riko

Stayed 1 night in Feb 2022

10/10 Excellent

TOSHIYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

白馬の常宿にします

外装、内装も写真よりも実物が綺麗でした。 和風の旅館ですが、地下から２階屋外までwifiは問題なく繋がり、Zoomなどのビデオ通話約90分も支障ありませんでした。 ご飯は量がやや多いですが、朝食、夕食共に小学生の子供達も大満足です。ご飯や味噌汁、卵といった基礎的な部分が美味しく、外出して食べるよりもこちらで頂く方が良いのではないかと思います。 自信を持ってオススメします。
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience with amazing staffs
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Restaurants close by. Friendly staff. Pity no individual shower facilities inside room
Stayed 1 night in Dec 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, service, a place to discover!

Very nicely decorated hotel. Timeless Japanese style but freshly decorated. Very modern feeling. Staff is very kind and provide excellent level of attention without being intrusive. Onsen is a little bit small but very good. Very good service provided by the owner all along our stay. Breakfast was very good and had a good variety of food offered. Staff speaks good English and was kind to call before our arrival to verify check in time and if anything was needed. Hakuba area is lovely and the hotel has a great view on the moutain. Room was spacious, clean and nicely decorated. Recommending this hotel to anyone!.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Legends

Great place, top service, staff very helpful!
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

食事最高

朝ごはんボリュームがあって、とても美味しかったです。次回泊りに行ったらディナーもいただきです。 お風呂は狭いですが、質と温度が良かったです。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一流的服務和質素極高的早晚餐。Excellent services and quality of breakfast and dinner.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Weiyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family style Japanese Ryokan

Really nice Ryokan. Great services from the owner, GM to all staff. 5 minutes walk to Happo-one and easy access to shuttle buses to other ski resorts. Only if there could be on open air onsen it will be perfect.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sarah, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional Ryokan - family owned

This was our first trip to Japan and our first time staying in a traditional Japanese Ryokan. We will be back. Loved it. It's family-owned - Toshi and his family were very welcoming, spoke good English, had loads of local knowledge to help us out and had traditional breakfasts and dinners on offer (cooked by Toshi's mother, who comes out and greets everyone at meal time - FYI: you need to book the day before for dinners). We were warm, comfortable (futons were fairly firm but we slept pretty well!), and well looked after. Location is great. Can't wait to come back and stay for longer.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

纯日式风格的酒店，配合无微不至的服务，给我们留下了美好的回忆。

酒店的2个特点让人非常难忘： 1、纯日式风格：房间、寝具、温泉、早/晚餐、日式服装； 2、为住客提供了无微不至的服务：当我们错过了免费班车去滑雪学校时二话没说派专车送我们过去；临走时由于赶时间去hoppo bus terminal搭急行bus酒店再次送我们去车站；遗落了物品在房间，酒店帮我们寄送。。 下次去长野还会选择这个酒店，并把它推荐给我们的朋友们。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Kerry, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice ryokan

Very friendly and helpful staff, better English than I expected. More or less traditional ryokan, with tatami floors. The room is spacious during the day when the futons are rolled up (the staff does that for you), and the futons are very comfortable to sleep on. Breakfast included in the price of the room was excellent. Dinner was extra, but not expensive--about $25 for a first-class, elegant Japanese dinner. The staff were very helpful, even picking us up at the bus terminal (much appreciated after a 16-hour journey) and dropping us off at the train station. Everything about this ryokan is first class, and we would stay again any time.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice local stay with fantastic host

It was amazing!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Tay, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable stay

We were made to feel like 6 star guests. Proximity to ski facilities was just 10 mins walk away. Kaiseke and breakfast was way above average. Since there is little else to do but ski and stay in the hotel, it made a huge difference that it was marvellous. I will make a trip back next time I'm in Japan.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很貼心的服務

到酒店後，未有預訂晚餐，無法提供晚膳，服務員幫我們聯絡了三間餐廳，最後成功預訂餐廳。 我們自駕，酒店還安排員工開車，引路到餐廳，十分貼心的服務。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Masa, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良い旅館です。

スタッフの対応、朝食、部屋、すべて良かったです。 前もって連絡すると宿や駅まで送迎してくれます。 また利用したい宿です。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff make this place! Can't do enough for you

Great staff, clean and tidy traditional Japanese hotel. The Onson is slightly small but modern and tidy.The staff make this place! Can't do enough for you! Would recommend to others.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Iris, Orange County

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot springs traditonal hotel super comfortable

Absolutely perfect!!! We loved this place. The innkeeper's are super nice and helpful. Very humble family. I was worried about sleeping on the tatami and mats on the floor, it turned out to me more comfortable than regular beds and mattresses. We slept very well. Hot springs bathhouse inside hotel was super nice, luxurious and clean. Love it! Highly recommend
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotel experiences I have ever had.

This is a FANTASTIC hotel, we stayed for just 2 nights, but wished we could have stayed longer. I don't usually rate hotels on any site, actually this is my first ever rating. But it deserves a 5 star rating. Very helpful, delicious food, warm cosy room, super clean, all in all a top place.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

泉質がとても良かった

温泉の質がとても良くて、入るとすぐお肌つるつるの感じです。両親が足が悪かったので、３階まで階段だったのがちょっと大変でしたが、お部屋も十分広くて清潔感もあり満足でした。