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Outdoor pool
Outdoor pool
Outdoor spa bath
Premium bedding, down duvet, pillow top beds, in-room safe

Guest reviews

4.7/5 Exceptional
74 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Business Services

Map

Explore the area

Popular LocationHakuba Iwatake Ski Resort3 min drive
Popular LocationTsugaike Ski Resort3 min drive
Popular LocationWadanonomori Church7 min drive

Choose dates to view prices

  • Grand Twin Room, Non Smoking

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsGrand Twin Room, Non Smoking
  • Grand Double Room, Non Smoking

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsGrand Double Room, Non Smoking
  • Junior Suite, Non Smoking

    Room amenities

    • 52 sq m
    • Sleeps 4
    More detailsJunior Suite, Non Smoking
  • Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed)

    Room amenities

    • 52 sq m
    • Sleeps 5
    More detailsJunior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed)

About this area

Hakuba

Located in Hakuba, Hotel Sierra Resort Hakuba is in a rural location. Hakuba Valley Ski Area and Tsugaike Ski Resort are worth checking out if an activity is on the agenda. Spend some time exploring the area's activities, including skiing and a ski shuttle.

Visit our Hakuba travel guide
Map
Popular Location

What's nearby

  • Hakuba Iwatake Ski Resort - 3 min drive
  • Tsugaike Ski Resort - 3 min drive
  • Hakuba Norikura Onsen Ski Resort - 5 min drive
  • Happo Information Center - 6 min drive
  • Wadanonomori Church - 7 min drive

Getting around

  • Hakuba Station - 9 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Serves breakfast, lunch and dinner.

About this property

Hotel Sierra Resort Hakuba

4-star hotel, walk to Hakuba Valley Ski Area
This smoke-free hotel features a restaurant, a spa tub and concierge services. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, limo/town car service and free newspapers are on-site. All 74 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. DVD players and fridges are standard, as are LCD TVs with cable channels.
Hotel Sierra Resort Hakuba offers 74 forms of accommodation with DVD players and a safe. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and toilets with an electronic bidet.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant

Things to do

  • Karaoke
  • Hot tub

Family friendly

  • DVD player
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before 10 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 8000.0 per night.
Cots (infant beds) are available for JPY 1500.0 per night

Payment types at the property

Diners ClubJCB InternationalAmerican ExpressVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: JPY 1500.0 per night
  • Rollaway bed fee: JPY 8000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at Hotel Sierra Resort Hakuba and receive a full refund?
Yes, Hotel Sierra Resort Hakuba offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Sierra Resort Hakuba cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at Hotel Sierra Resort Hakuba?
Check-in is from 3 PM to midnight.
What time is check-out at this property?
Checkout is at 10 AM.
Where is Hotel Sierra Resort Hakuba located?
Situated in the mountains, this hotel is 0.1 mi (0.1 km) from Hakuba Valley Ski Area and 1.5 mi (2.4 km) from Tsugaike Ski Resort. Maeyama Hyakutai Kannon and Hakuba Iwatake Ski Resort are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Hotel Sierra Resort Hakuba

4.7
Exceptional
5 - Excellent
55
4 - Good
16
3 - Okay
2
2 - Mediocre
1
1 - Poor
0
4.6
Cleanliness
4.7
Service and Staff
5.0
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.

Enjoyable stay with good service and amenities. We stayed for the snow season and the shuttle bus to and from the nearby train station on arrival and departure was welcome. The on-site ski gear hire was fantastic and handy. The room was modest, and adequate however, the curtains were thin and left sunlight filtering through early in the morning. Onsite restaurants were good as well as well as the nearby restaurant recommendations

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A terrific resort with service to match

Great well keot facility

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful special touches!

Excellent touches: lobby reception wine and simple Japanese afternoon snacks of curry, oden, and miso soup to be enjoyed on the outside patio after a full day of skiiing, lovely picturesque views from main areas of the lobby, fantastic and spacious indoor and outdoor onsen with chilled coffee chocolate milk available after the onsen, convenient storage house for skis and excellent punctual shuttle service. The breakfast selection was good and the private label Sierra jam of two flavors was incredible. Great access to a washer and dryer. The In House Japanese restaurant was delicious. Housekeeping did an excellent job. The only improvement I would mention is that our junior suite furnishings could use a refreshing. Otherwise the hotel is charming and had easy access to all the onsite amenities. The location is not within walking distance to any minimarts but there were enough offerings at the hotel.

Stayed 7 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Highly recommended! The resort was absolutely beautiful. It was really large with many segregated areas for tea/coffee, fireplaces, onsens, games rooms and the large garden area outside. The staff were so nice and helpful, they even went out of their way to drop us to a few places that weren’t on their included shuttle locations. After 4 nights, we didn’t want to leave!

Stayed 1 night in Dec 2019