4/5 Good
Verified traveller
Travelled with family and small children
1 Aug 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2020
Overview of Hotel Sierra Resort Hakuba
Photo gallery
Hotel Sierra Resort Hakuba
4.7/5 Exceptional
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Restaurant
- Business Services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
Explore the area
Hakuba Iwatake Ski Resort3 min drive
Maeyama Hyakutai Kannon3 min drive
Tsugaike Ski Resort3 min drive
Choose dates to view prices
Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed)
- 52 sq m
- Sleeps 5
- 4 Single Beds and 1 Single Sofa Bed
Junior Suite, Non Smoking
5/5 guest room rating
- 52 sq m
- Sleeps 4
- 4 Single Beds
Grand Double Room, Non Smoking
5/5 guest room rating
- 32 sq m
- Sleeps 2
- 2 Single Beds
Grand Twin Room, Non Smoking
4.8/5 guest room rating
- 32 sq m
- Sleeps 2
- 2 Single Beds
About this area
Hakuba
Located in Hakuba, Hotel Sierra Resort Hakuba is in a rural area and in the mountains. Hakuba Iwatake Ski Resort and Tsugaike Ski Resort are worth exploring if an activity is on the agenda. Spend some time exploring the area's activities, including skiing and a ski shuttle.
View in a map
What's nearby
- Hakuba Iwatake Ski Resort - 3 min drive
- Maeyama Hyakutai Kannon - 3 min drive
- Tsugaike Ski Resort - 3 min drive
- Hakuba Norikura Onsen Ski Resort - 5 min drive
- Wadanonomori Church - 7 min drive
Getting around
- Hakuba Station - 9 min drive
Restaurants
- Where to eat
- On-site dining venue – Serves breakfast, lunch and dinner daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Limo/town car service
- Ski shuttle nearby
Food and drink
- Free local cuisine breakfast available daily 7:00 AM–9:00 AM
- 1 restaurant
Things to do
- Karaoke
- Hot tub
Family friendly
- DVD player
- Laundry facilities
- Fridge
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- Concierge services
- Daily housekeeping
- Front desk (limited hours)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Ski storage
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Japanese
Business services
- Meeting rooms
Outdoors
- Garden
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
More
- Fireplace in reception
- Smoke-free property
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Down comforter
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Deep-soaking bathtub
- Electronic bidet
- Free toiletries
- Hairdryer
- Shower/bathtub combination
Entertainment
- 32-inch LCD TV
- TV channels
- DVD player
Food and drink
- Coffee/tea maker
- Fridge
More
- Desk
- Free local calls
- In-room massage
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
Policies
Check-in
Check-in from 3 PM - midnight
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for JPY 8000.0 per night.
Cots (infant beds) are available for JPY 1500.0 per night
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Crib (infant bed) fee: JPY 1500.0 per night
- Rollaway bed fee: JPY 8000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Property is also known as
Sierra Hakuba
Sierra Resort Hotel Hakuba
Sierra Resort Hakuba Hotel Hakuba-Mura
Hotel Sierra Resort Hakuba
Hotel Sierra Resort
Sierra Resort Hakuba Hakuba
Hotel Sierra Resort Hakuba Hotel
Hotel Sierra Resort Hakuba Hakuba
Hotel Sierra Resort Hakuba Hotel Hakuba
Frequently asked questions
4.7
Exceptional
4.6/5
Cleanliness
4.7/5
Staff & service
5.0/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Alan
Travelled with group
7 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
4/5 Good
Samuel
23 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay.
Stayed 4 nights in Jan 2020
5/5 Excellent
Werner
Travelled with family
11 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A terrific resort with service to match
Stayed 2 nights in Dec 2019
5/5 Excellent
Lisa
Travelled with family
3 Jan 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful special touches!
Stayed 7 nights in Dec 2019
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