Prince Hotels, Koshinetsu hotels

"The room is spacious and staffs are very nice."

"Great skiing lodge- ski in/out to slopes. Restaurant served excellent food however it was the only option available during our stay (end of March) and it was expensive and really not suitable for very young children. Also only one shop open with limited food options. Not so great for very small children- we could have purchased supplies to bring in if we had known. Ability to go to other parts of resort limited at this time in the season, Staff were very helpful. "

"i had a splendid time at The Prince Karuizawa over the past few days, had the luck to finally see the snowy environment of the serene nature and frozen lake right by the hotel. The sceneries are all too memorable."

"The hotel just next to snow resort. Enough facilities and rental shop/institute for ski and snowboard. Suitable for ski/snowboard beginner to stay."

"非常棒的位置，服务和设施。服务一流。无论是Villa的接待人员还是滑雪场的工作人员态度都非常好，非常客气。前台的妹子都很漂亮，还兼当司机，有什么问题都非常耐心的回答，有一次电话里沟通不清还特地跑到别墅当面给我示范。租赁滑雪装备时工作人员也非常耐心的给我们一件件试穿，还主动叫车送我们回别墅。住villa的客人在度假村内无论去哪都可以叫专车接送，去车站和购物中心也有专车接送，其实距离也不远，后面都不好意思麻烦他们了，自己走过去。别墅非常温馨舒适，房间也大，我们一层楼别墅住6大1小也没觉的局促。滑完雪泡个温泉，到服务中心喝个免费下午茶，再回到别墅点起个火炉坐在摇椅上简直是神仙般的享受。唯一觉得差点的就是温泉的设施，进门就要脱鞋，一路赤脚走到二楼，更衣室地板都有水，不是很干净，也没有按摩椅，和专门的温泉酒店还是有差距，但也算不错了"