Dear Annie, Thank you for sharing your fantastic review of our hotel. We are glad to know that you had a wonderful stay and enjoyed our great people, great service, and great location. We truly value your recommendation. We look forward to welcoming you once again to Raia Hotel.

Dear Mohamad, Thank you for taking time giving us rating. We hope we can serve you better for your next stay.

Thank you for sharing your experience from your stay. We are sorry that we failed to make your visit as enjoyable as it could have been. Cleanliness and hygiene are two of our highest priorities, and we take feedback like this very seriously. I have spoken to my Executive Housekeeper and our Housekeeping team to review our cleaning procedures and to make sure this does not happen again. Once again, thank you for your constructive review. Please do give us a call, and we would be delighted to have you again with us..

Thank you for your rating, we are highly appreciate it.

Thank you for excellent rating, we hope you having a pleasant experience with recent stay at TH Hotel Kota Kinabalu. Looking forward to welcome you back not in distant future.

Dear Sir/Mdm, First of all, thank you for choosing our hotel during your stay here in TH Hotel Kota Kinabalu. It was indeed a pleasure having you stay with us and sharing your feedback regarding the experience at our hotel. It is always disappointing to hear of our failures and to learn that our systems and people failed to deliver on this occasion. Please accept my sincerest apologies for your unpleasant experience. I have noted with concern your comments with regards of your experience which did not meet your expectations and also the service received from staffs. The matter has been taken up on a priority basis and action has been initiated. It is our constant endeavour to exceed your expectations and to build a long-term relationship with valuable guest like yourself. I do hope that you will be able to put this one-off experience deviation behind you and give us another opportunity to serve you. My team and I look forward to welcoming you back on your next visit to the hotel. Please do give us a call, and we would be delighted to have you again with us.

Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades.We look forward to seeing you on your next trip.

Thank you staying with us. We appreciate your feedback and thank you for taking time off to share your good review. We hope to be your preferred choice of accommodation in Kota Kinabalu and look forward to welcoming you back soon. Thank you

Thank you for your honest feedback. Most certainly we will endeavor to correct all the issues noted and have addressed them with my operation team for further corrective actions.

Thank you for sharing your experience with us.

We regret that your recent stay was not ideal and we apologize for the service lapse. Please rest assured that this is not the usual standard that we endeavor. We will ensure that additional training be conducted for our receptionist staff to better adhere to the needs of our valued guests. We hope to have the opportunity to welcome you back to experience the positive difference.

Thank you for your glowing review and five-star rating, it is gratifying to hear that you enjoyed your stay with us. We look forward to welcoming you back for another fruitful stay.

Terima kasih atas maklumbalas anda. Kami amat menghargai dan mengambil komen ini sebagai positif untuk memperbaiki mutu dan kualiti servis kami. Semoga berjumpa lagi pada masa akan datang.

Dear Lydia, thank you for taking time rating and feedback.

Thank you for your time and excellent rating. On behalf of TH Hotel Kota Kinabalu, happy that you enjoyed your stay. This would motivate our team to do great experience for our customers. We are looking forward to having you again as a guest in our hotel.

Thank you for taking the time rating us.

Thank you for taking the time rating us and feedback.

Terima kasih kerana meluangkan masa untuk memberi maklumbalas terhadap perkhidmatan kami. Bagi pihak hotel, saya memohon maaf diatas kekurangan yang menyebabkan penginapan anda tidak selesa dan begitu tidak memuaskan terutama layanan kerani kaunter dan keadaan bilik. Dengan maklumbalas anda, kami akan membuat penambahbaikan kualiti perkhidmatan yang terbaik untuk pelanggan kami. Semoga berjumpa lagi. Terima kasih.

Thank you for taking the time rating us.

Thank you for taking the time rating us.

Thank you for excellent rating. Your feedback is very important for us to improve. Looking forward to seen you again in the near future.

Thank you for your excellent rating !

Thank you for taking the time to write your review. We were delighted to hear that you enjoyed your stay with us.We are happy to learn that your stay met your expectations and we thank you for posting your satisfaction on this platform.

We are happy to learn that your stay met your expectations and we thank you for posting your satisfaction on this platform.