Sterling Holidays, Kotagiri hotels

"The staff were amazingly friendly and helpful. The room was lovely. "

"Nature at its best"

"The housekeeping, restaurant and room services are pathetic. You call them multiple times they will not pick the phone. Their food is overpriced and not upto the mark. They take a lot of time in food preparation and also their free breakfast is same everyday. They will provide very basic south indian breakfast. The area around the resort is good but the resort is overpriced and the overall services are not good."

"We enjoyed our stay at this historic hotel. We were upgraded to a suite which was nice. The breakfast and restaurant were good and staff were keen to help. If I had a criticism it is that service can at times be slow despite there being lots of staff around. "

"It’s an excellent new hotel and well maintained property. Courteous staff and immaculate house keeping. Food at Buffet breakfast and dinner is quite extensive and tasty. I wish the property were renting scooters to go to city and sight seeing. Auto or cab is the only mode of transportation. Majority of the residents have their own car. I also recommend the management to start working on activity for hotel guests with corresponding transportation."

"Very serene and beautiful property. Very modern. Excellent service. One of a kind property nestled in the middle of tea estates. Loved their hot infinite pool room. "

"Overall stay was good! I would give a rating of 4 out of 5. Quiet environment inside the Resort. Food could have been better compared with the price. Fish fry/Gravy was good. Staff were polite & helping. "

"Great location "

"Good food, friendly staff. B-wing of the hotel is very old. You have to change elevators and walk long corridors to access this side. "