Terrace/patio

Reviews of California Hotel

2 out of 5
California Hotel
4/F Golden Crown Court, 66-70, Nathan Road, Tsim Sha Tsui, Kowloon

Reviews

5.2
Rating 10 - Excellent. 27 out of 566 reviews" "
Rating 8 - Good. 102 out of 566 reviews" "
Rating 6 - Okay. 150 out of 566 reviews" "
Rating 4 - Poor. 136 out of 566 reviews" "
Rating 2 - Terrible. 151 out of 566 reviews" "

5.6/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Seongwon choi

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip at Christmas
California Hotel is Budget Freindly. The customer Service was spot on. Rooms small but was bot a issue for 3 of us. My wife is 27 weeks Prgnent and she was comfortable
Stayed 5 nights in Dec 2023

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly it accepted a group of travelers last minute ao its a great place in my opinion
Stayed 4 nights in Nov 2023

8/10 Good

Isaac Chong Chi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Small hotel but good location for everything.
Stayed 1 night in Oct 2023

2/10 Terrible

Manpreet preet

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
neat & nicev
Stayed 3 nights in Nov 2019

2/10 Terrible

Shah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the last place on the earth I would live it again..
Stayed 2 nights in Sep 2019

8/10 Good

Vincent

Liked: Staff & service
Ok for the price.
Location was excellent, good for the price for budget layover stay.
Stayed 1 night in Apr 2019

4/10 Poor

Mel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is close to most tourist area but price, service and the what you get for your $$ is not worth, also very small room with no breathing space.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

victor hugo

Disliked: Cleanliness, staff & service
Already told you. There was a leak on the shower. Very nagging when you're seating on the toilet.
Stayed 1 night in Nov 2018

2/10 Terrible

Yip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very terrible hotel
Beside the good location.. Everything is extremely terrible.. From cleanliness, service, room size.. Staff acted like gangster.. I won't come back here at all..
Stayed 3 nights in Nov 2018

2/10 Terrible

Andy, Chester.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
One of the worst places I have ever stayed in.Have played less and d had better.Room was immature and shower had toilet in cubicle. Bed was tiny and wallpaper dirty and mouldy..Should be taken off expedia list they should have a look at it..I did not comlain because all the rooms were probably the same and didn't want to spoil my holiday.
Stayed 5 nights in Aug 2018

8/10 Good

james

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Staff need to smile
Good hotel . Easy to find. It had a lift.
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely terrible. Room was a joke, nothing like the pictures. Small, dirty, and mosquitoes.
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
My personal experience was quite disappointing. Particularly because I stayed here on a Saturday night when the prices went up everywhere, so I felt like I paid too much for what I got in return. The good: The place was very close to MTR station right in the city centre. Many shopping malls, eateries, museums, ferry terminals, were all in walking distance. But then again, it's not as if there's only few places around here to choose from. The bad: The room. This was my 5th time to Hong Kong and I've had a few stays in Tsim Sha Tsui, so I learned to expect tiny but well-maintained rooms with good services. This room, even with a free upgrade to two bigger beds, was still tiny but there are visible signs of neglect here and there. In the middle of the night there were loud noises like from a malfunctioned machine somewhere in the building that kept me awake for hours. The best thing I could say about the place apart from the location is the front personnel. My check-in was done quickly, and he seemed eager to help keep my luggages for a few hours after check-out. That said, I don't think I will come back here again.
Stayed 1 night in Mar 2018

4/10 Poor

Ong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2018

6/10 Okay

Richard

Stayed 2 nights in Mar 2018

6/10 Okay

Manuel, new York

Near to shopping center and restaurants
Better room and larger bed this time. Pleasing staff.
Stayed 1 night in Jan 2018

6/10 Okay

Talluah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - cold room and shower.
There were no extra blankets and the shower didn't seem to warm up even after running for several minutes.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
The room is just okay but poor customer service!
We paid for 4 pax yet their service water is just good for two when we asked for 4 bottles they were reluctant to give us then. When we asked at an early morning for a new set of bottles for coffee the staff said "Too fast huh! Not now. Too early!" I dont know if we hust misinterpreted their way of language towards us but I hope they know what "GOOD CUSTOMER SERVICE" is. However, they are hotel staff so they must know appropriate customer services handling because even if they cant clearly speak english well at least they know how to communicate well with a clear and soft tone of voices. Please.
Stayed 3 nights in Dec 2017

4/10 Poor

Andrew, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
Certainly Not As Presented on Wotif
The room was a disgrace, nothing like presented on Wotif . Paint peeling of the wall mould around bathroom entry the air conditioning unit remote control missing only way to operate is turn on from the unit itself and then there is no way to adjust the temperature. I complained and requested a room change response was we are very busy after making a deal they agreed to move me to a more acceptable room the next day. The new room was OK and acceptable for the price paid. The female manager was quite rude on one of the days the building lift was not working and there was no sign to say it was not working I asked the female manager how to get down and she just pointed in the direction of the goods life and mumbled garden which I did not understand, I had to ask her 5 times before I understood what she was actually saying. Overall all is was just OK however had I not been moved from the first nights room I would have checked out and booked another hotel.
Stayed 5 nights in Nov 2017

4/10 Poor

Wee, Malaysia

Disliked: Property conditions & facilities, room comfort
Very small room not worth for the price paid
(+) near to MTR and shops (+) Clean. Bed sheet changed daily and well cleaned. (+) staff are friendly tries to help but no resource/knowledge about HKG (-) very small room, really small even no space to keep luggage. (-) very small toilet. Really small. No space to even move. (-) only one plug point to change between kettle and chargers
Stayed 5 nights in Nov 2017

6/10 Okay

FRED, PENANG

Liked: Staff & service
GOLDEN CROWN COURT
THE GOLDEN CROWN COURT SIGNAGE IS TOO SMALL TO BE NOTICABLE. OVERALL THE LOCATION IS GREAT AND CHECK IN STAFF WAS VERY FRIENDLY AND HELPFUL. DURING BATH HOTEL WATER FLOW WAS INCONSISTENT.
Stayed 1 night in Nov 2017

6/10 Okay

Amalia, new York

Close to shopping & restaurants
Slow Internet /WiFi poor signal . Staff were very helpful Security was good
Stayed 2 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Non functional bathroom floor plan
The shower head to take a shower was essentially just above the sink next to the toilet. You have to basically have no choice but to take a dump and shower at the same time. The beds weren’t even real beds. Like futon. You can hear your neighbors, no privacy.
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very cramped, old, uncomfortable beds.
Basically cheapest accommodation in Hong Kong. Get what u pay for. V Cramped, hard beds, old and decrepit. Cheapest around. Expect nothing more.
Stayed 1 night in Sep 2017

4/10 Poor

moti, australia

Liked: Staff & service
Disliked: Room comfort
Only location was good. Too small room which inclu
In my personal opinion such type of hotels should not be listed by Wotif.com
Stayed 1 night in Jun 2017

4/10 Poor

dorrine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget
I had a room for 6 people. The room had 3 bed which was what i asked for, however, the toilet was too small for even the slightest movement. Stuffs were not fixed and the doors were really noisy, could hear car passing in the middle of the night. made a complain and got to change to the room on another level which was a lot better in comparison. It would be alright to stay if you are having a budget trip to HK however, would get another hotel if i were to choose.

4/10 Poor

Philip, Yorkshire, England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
You only get what you pay for!
The room was small and the bed narrow. However, I knew the dimensions of the room but had not actually thought what that represented. The 'hotel' is on the 4th floor of a 10 story building. The staff were pleasant and helpful and the 'hotel' is well situated in Kowloon.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
It was a good locality with nearby shopping malls and tourist sites but only problem was the room space is very little and the bothroom is almost not there.It was clean, and receptionist was available to listen to us round the clock

6/10 Okay

James

Liked: Staff & service
Disliked: Room comfort

4/10 Poor

Ivy, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but not comfortable
The smell of the hotel is very bad. Toilet is very small and uncomfortable. Very bad experience and not valued for money!

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if you no have other choice...
Room wasnt clean Noise by exterior and between rooms... even smell... The shower was awful and broke Cigarrette scent everywhere Pretty unsecure luggage "room"

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
smokey paradise
Horrible. Smoke free room, whole floor smelled like cigarettes, smoke from other rooms was flowing into our room, my wife has asthma. it was absolutely horrible. we only stayed one night out of the two nights we booked. we would not recommend to someone that does not smoke.

8/10 Good

per, Toronto

Liked: Staff & service
Great Location
Hotel location is perfect, only if you don't mind rooms are small.

6/10 Okay

Kean

Liked: Cleanliness
Disliked: Staff & service, room comfort
Convenient, great location and better security!
Great location and better security than the rest. Rooms are generally tiny in all TST budget hotels hence security is a critical decision factor. Sound proof is bad so let's hope you won't have noisy neighbors. Nice and reasonable budget hotel!

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay !
really needs an update makeover everything worst place!

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in the world!
One of the worst hotels in the world outdated poor quality the neighborhood is disgusting people selling knockoffs "drugs" :( small room needs urgent a makeover and of course paint don't even have a proper lobby

2/10 Terrible

Jeck, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book on this hotel. You have been warned.
We rented 4 rooms in this hotel and stayed for 4 nights and everyday is an awful experience. I will list everything down below: - Rude staff 1. Room cleaners (except for this one lady room cleaner). Around 10am in the morning this 1 guy room cleaner will come knock on your door asking you to hurry up as he needs to clean the room. I politely told him that I will tell him if it's ready a. He walked away murmuring some words. I was trying to keep my patience as I don't want to make any scene in front of the kids (Im travelling with 4 kids - 2 toddlers) - Rude staff 2. The receptionist. Receptionist smokes in the AIRCONDITIONED lobby with no regards to guests. Once you come out the lift you can already smell the strong cigarette smoke. If you try to ask questions about nearby place, expect some sarcastic answers. I'm not sure if this is because english is not their primary language or they are just downright rude - Broken Toilet in 1 of the rooms. Flush did not work for the whole duration of our stay. I demanded a room change but there are no rooms available as per them. I was thinking of a refund and booking to a different hotel but it is too late and time consuming to do and arguing with the rude staffs will just ruin our holiday so we resorted to use the other room's toilet instead - Small rooms/toilet. Expect very small rooms. This is expected because of the price - Small lift. Hotel is located on the 4th floor of an old building and the lift can barely fit 6 adults
Response from Kelvin on 5 Dec,2016
Thank you for your visit, the hotel is located in Hong Kong's most expensive place . the hotel in different seasons holiday prices should be different, I hope you can understand, thank you for your valuable advice, we will continue to improve service for you all.

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location bad hotel
The room is way too small, the shower is squeezed between the sink and the toilet... people smoke in te comune room

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, small and cramped
Small, sort of clean, and small. We forgot to turn off the waterheater after we showered and water started pouring out of the ceiling.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here.
The worst hotel I've ever stayed in ever!! Room was as small as my broom closet at home. I wouldn't stay here if I was paid let alone pay the super high fee they charged for one night. Avoid at all cost!!
Response from Kelvin on 5 Dec,2016
Thank you for your visit, the hotel is located in Hong Kong's most expensive place . the hotel in different seasons holiday prices should be different, I hope you can understand, thank you for your valuable advice, we will continue to improve service for you all.

2/10 Terrible

Bijoy, Dubai

Disliked: Cleanliness, property conditions & facilities, room comfort
Hong Kong Trip
The trip was good. the rooms of the hotel were too small. Not good at all for a family of 2 adult and 2 kids. Bathroom also very small. we came to the room only in night to take a shower and sleep and hence managed as the total amount was paid.

8/10 Good

keely

Liked: Cleanliness
Small but cheap for quick stop over in Hong Kong
Room very small, had to sit in toilet to shower which made me giggle. All up though it suited my requirements for a cheap quick stop over. Room clean, hot shower and hotel terrace to sit outside. Staff pleasant enough. Area close to train station and sightseeing. Don't stay here if you want a room large enough to swing a cat.
Response from Kelvin on 6 Dec,2016
Thank you for your visit, the hotel is located in Hong Kong's most expensive place . the hotel in different seasons holiday prices should be different, I hope you can understand, thank you for your valuable advice, we will continue to improve service for you all.

6/10 Okay

marie, Singapore

Liked: Staff & service
Nice hotel in good location
Staff are warmth and helpful. Room clean. Very good location easy to move about. Nice yummy food surrounded the hotel.

8/10 Good

marie, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenience to travel around the Island.
Staff are friendly and helpful. We can juz move about like in our own house. The house keeping team are very efficient and helpful and friendly. Location is really good. Like an octopus, easy to move about in Hong Kong and mainlands. You will never lost your way coz its in the centre of busy city. Though may be bit noise coz of the traffic but all in all my family enjoy the stay there.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
spent 4nights with baby cockroaches crawling in the room. poor sound proof. poor service from the night duty staff, saw one soft spoken guest being served rudely. must present firm then that night duty lady will treat u averagely
Response from matt on 10 Jun,2016
Dear guest, thank you for staying at California Hotel Hong Kong. We apologize for the inconvenience caused to you. I have transferred your suggestions and opinions to our management and relevant department. We are looking forward to seeing you next time.