View from property

Reviews of Mira Inn

2.5 out of 5
Mira Inn
F4,8/F, MIRADOR MANSIONS, 60-62 NATHAN ROAD, Kowloon

Reviews

6.6
Rating 10 - Excellent. 10 out of 66 reviews" "
Rating 8 - Good. 27 out of 66 reviews" "
Rating 6 - Okay. 11 out of 66 reviews" "
Rating 4 - Poor. 8 out of 66 reviews" "
Rating 2 - Terrible. 10 out of 66 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jiaying

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is not friendly. Bed sheets are old and broken. Small and not clean. The building looks broken and old
Stayed 1 night in Feb 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to contact the property before arrival and both methods of communication there was no response. The phone number didnt even exist although they say before arrival to let them know you will be arriving 24 hours or more. When you try and follow their check in instructions and there is no response it becomes frustrating.
Stayed 7 nights in Jan 2024

2/10 Terrible

Romeo

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I just waste money and time to this hotel, he said they have locker storage for luggage is nothing or liar and the property owner is giving you a different room is not the same room you book and he said i have to pay again for additional because the kid age is said is adult but when you book is kid age, what a waste money to this hotel, dont go to this hotel
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy place. Really liked. Only down side is the access to the building. But excellent location.
Stayed 2 nights in Jul 2019
Response from Savannah on 25 Jul,2019
Dear Guest, Thank you for taking time to make a good feedback. We appreciate it a lot. We are looking forward for your next visit and stay with us.

6/10 Okay

Verified traveller

Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 8 nights in Mar 2019
Response from Savannah on 22 Mar,2019
Dear Guest, Thank you for taking time to rate us, we appreciate it a lot. Looking forward for your next visit and stay with us.

8/10 Good

Chua

Liked: Cleanliness, property conditions & facilities, room comfort
Tiny Room Next To MTR
The stay was okay despite hair dryer and TV remote control not working. Room was cleaned daily. Most importantly, the location is next to Tsim Sha Tsui MTR.
Stayed 3 nights in Mar 2019
Response from Savannnah on 8 Mar,2019
Dear Guest, Thank you for taking time to make a good feedback. We appreciate it a lot and we are glad we made you happy during your stay. Thank you for letting us know and we will address the issue right away. Looking forward for your next visit and stay with us.

10/10 Excellent

Guy, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny
i booked a five-bed bedroom to stay with my friends during the national holidays. The beds were a bit too short, the hotel itself was a bit hard to find, the check-in process was not described anywhere so i had to fingure it out myself. but u know what, those were the only complains i had and every other thing wes just perfect. Starting at the location which was exactly 10 steps aways from subway, 50 steps from ISquare, a famous shopping center in Tsim Sha Tsui. The room was clean, showerroom was large enough, and the house keeper was nice, but not too friendly. What i hated most and liked best at the same time was how hard, or challenging for some one, the check-in process was. A friend of mine recorded a video of me leading them to the hotel, ringing the bell, and talking to the keeper via a phone before she poped up out of nowhere to hand me the keycard. For them the whole process was of MI3 or what u see in a detective movie. overall, the only main possible downside was the checkin process and how hard the hotel to be found. I loved every bit of it, like how they alligned the beds, the tiny but useful showwerroom, towels provided and changed every day, and most importantly the location and price. u are gonna get a big bang for your bucks.
Stayed 3 nights in Sep 2018
Response from Savannah on 11 Oct,2018
Dear Guest, We appreciate your taking time to make a good feedback. We are glad we made you happy during your stay. We are looking forward of your next visit in Hong Kong and stay with us.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever
Bad af. Can not stay in such a dirty smelly room, not even 15 mins.
Stayed 1 night in Jun 2018
Response from Savannah on 17 Jun,2018
Dear Guest, So sorry for the experience. We hope we coild have done better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room is small but clean.
Room is small as normal HK hostel. It’s acceptable if u just want a place to sleep. Room is cleaness and bedsheet changed everyday.
Stayed 3 nights in Dec 2017
Response from Savannah on 18 Dec,2017
Dear Guest, Thank you for your good feedback. We are glad that we made you happy during your stay. We are looking forward for your visit and staying with us.

8/10 Good

Suet Haa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Response from Zara on 3 Sept,2017
あなたの経験を残して申し訳ありません。 しかし、私たちはあなたが私たちのホテルに宿泊してうれしいとうれしいです。 時間をかけていただければ幸いです。 もう一度あなたを見てfprwardを見て

8/10 Good

Berik

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre
Good hotel, nice cleaner, very good location. But room is very small. Too much laundries in public ways, overal I would recommend hotel for stay.
Stayed 4 nights in Aug 2017
Response from Samantha on 3 Sept,2017
We are happy for your good feedback. We appreciate it a lot. We are hoping to see you again in your next visit and stay with us.

8/10 Good

Elyssia, Singapore

Liked: Cleanliness, staff & service
Great room service
The stay was overall pleasant. Convenient location, basic facilities and services available. Room was small, and some amenities like the tap and air-conditioner were not working very well. However, the staff was friendly and the room service was great.
Response from Savannah on 20 May,2017
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Response from Zara on 2 Apr,2017
So Sorry for the experience . Hope we can do better.

8/10 Good

Kat, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value
My reviews are never based on unrealistic expectations. We stayed here over Chinese New Year. Obviously the price was higher over the holiday but still very reasonable. Hostels wanted 4x what we paid for a private room which was less than $320 USD total for 6 nights in downtown HK (walkable area, including the ferry to HK island and right beside an MTR) during the biggest holiday of the year. No, it's not a 4 star hotel and we did not expect it. Yes, it's small, but all the budget hotels in the mansions like this are. We were happy to have a space beside the bed to walk thru. The hotel looked like it had been fairly recently updated. April was very friendly and helpful. The room was clean and comfortable. The bathroom was standard setup - all in one and pretty small, but it was clean and the hot water worked perfectly (you just have to remember to turn it on a few min before). We watched the parade literally right outside the mansion entrance. The guys selling stuff outside did not bother us that much. It was annoying but I never felt threatened or unsafe. Just ignore them. You get this wherever you go whether you stay here or not. There's an elevator right outside the hotel door which is not crowded like the main one. Easier to get on, the main one was usually full whenever it stopped on the 8th floor. I would stay in our little room again! It was cozy and will be a lasting memory.
Response from April on 2 May,2017
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money .. Highly recommendable....
My girlfriend and I stayed at the double room for 7 days and 6 nights. We were allowed to have an early check-in at 10AM. The double room was very clean and cozy and better than most HK inns/hostels. The sheets were clean. Towels (which were changed daily), shampoo, conditioner, body soap and hair dryer were provided. Hot and cold shower is functional. Free water, free coffee and hot chocolate. The location was good as it is in the very heart of TST. The staff (Ms Charlotte)) was very friendly and accommodating. Check-out time is at 11:30am, so she allowed us to leave our bags at the common area (chained and secured) while we do our last minute shopping and kill time before we head to the airport. Overall, it was a very pleasant stay. I would definitely choose to stay there again the next time I visit HK. As a matter of fact, I already suggested the place to friends and family who plan on going to HK.
Response from Savannah on 13 Jan,2017
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 9 Nov,2016
Thanks for staying with us. We work hard to make our guests happy and appreciate thenrating you gave!

10/10 Excellent

Charlie Fong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Blast
1. The place is near Tsim Sha Tsui station and yet cost such a low price which is very commendable 2. The place has a thermostat controlled air-con which means you can turn it to a super cold state 3. The room is really very clean 4. The water heater is awesome 5. The water is big enough to clean myself. 6. The room feels very secretive and a lot of privacy 7. Double locking, very secured and safe place
Response from Amanda on 16 Oct,2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice and comfortable
My opinion obout mira inn is nice room and comfortable, closed from transportation like MRT and Bus station. The price is not expensive,
Response from Zowie on 9 Oct,2016
Thank you for taking time to make a good review. We appreciate it a lot, We are looking forward of your coming to stay with us again.

6/10 Okay

serge, s

Disliked: Staff & service
They couldn't chage my booking on time
Missed my stay at the hotel even though I paid for it
Response from Zowie on 9 Oct,2016
We apologize for th inconvinience it caused you. Thank you for taking time to make a good review. We appreciate it a lot. We are looking forward of your coming to stay with us again.

6/10 Okay

??

Liked: Staff & service, amenities
駅チカ、駅も都心にあったので、とても便利でした。 スタッフさんも親切でした。 分かりにくい、という口コミを見ていたので、比較的すぐに見つけられました。 ホテル、ではなく、ルームシェアをホテル化してるイメージです。建物自体も、いくつかの貸し部屋(宿)があるようでした。 事前に宿からメールも来ていたので、8階のどこかのエリアにあるんだろうな、と目処をつけて探したので、すぐに見つかったんだと思ってます。 部屋はそんなに広くなく、情報通りシーツなし。タオルも薄い、やや小さめのバスタオルが1枚でした。寒くなかったので、そのタオルをシーツ代わりにして、特に掛布団はかけずに寝ました。 シャワーがトイレの上に付いており、トイレットペーパーを外に出しておかないとびしょびしょになります。 本当に寝て起きて、だけで、数日、かつ節約旅と思えば、問題ないかと思いますが、 ホテルと思っての宿泊はオススメしません。
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and worthy
Clean and worthy. Private washroom and shower.
Stayed 2 nights in Feb 2022

4/10 Poor

WAI HUNG

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2020

8/10 Good

Yean heng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
很不错的—间宾馆,只是空间有限。房间清洁&干净。搭地铁方便。楼下找吃容易,下次有机会还可以住入。
Stayed 6 nights in Dec 2019
Response from Savannah on 18 Dec,2019
Dear Guest, Thank you for taking time to make a good feedback. We appreciate it a lot.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
大変満足です。いいホテルです。
Stayed 2 nights in Oct 2019
Response from Savannah on 23 Oct,2019
Dear Guest, We are so glad we made you happy during your stay. We appreciate yoyr time to make a good feedback. Looking forward for your next visit abd stay with us.

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
det är ingen lyxhotell men mycket rent och närmare stan kan man inte komma.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
急な当日ブッキングにもかかわらず誠実に対応してもらった。何度も利用してるが良いホテルだと思う。
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
周りが怖い。うるさいが安い
まず、部屋を探すのが、難しい。 階下の入口付近は、アフリカ、インド、中近東の人だらけでちょっと怖い。 場所が分かると、カメラ付きインターホンでパスポートと予約票を見せて、本人確認できると入口の鍵が解除され、中の廊下の壁に部屋の鍵を置いてあるので、自分で取り入室。 当然部屋は狭いが、寝るには、じゅうぶん。ただし、定員で泊まるとトランクケースの置き場が無いので荷物は少なめに。シャワーの真下が便器、よって便器は濡れることになり、トイレットペーパーは、濡れるので外に置いてある。ちょっとした、カルチャーショック。 窓付けのクーラーがやかましく、室外機の上に上階の部屋のクーラーの水が落ちるので大きな音が一晩続く。 ただし、立地は抜群、チムシャーツィーの地下鉄駅のE入口が目の前。 この値段は安い。
Stayed 1 night in Aug 2019
Response from Savannah on 3 Sept,2019
Dear Guest, Thank you for taking time to make a good feedback. We appreciate it a lot , we are glad we made you happy despite of some discomfort you experienced. We are looking forward for your next visit and stay with us.

6/10 Okay

Peng

Liked: Staff & service
Disliked: Cleanliness, room comfort
隔音差濕氣重
半夜抽水馬達聲太大聲,隔壁在洗澡用水都會發出聲響,室內空間狹小濕氣重,很難睡。適合想省錢的背包客,如果是家庭旅遊可能不太適合選擇這裡
Stayed 2 nights in May 2019
Response from Savannah on 6 Jul,2019
Dear Guest, Thank you for taking time to make a good feedback. We are sorry for the experience but its good for letting us know and we still hope for your next visit and stay with us.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お湯が出にくかった。スタッフは優しく、部屋も清潔だった。
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
社員の方の対応がとてもよく、明るく快適にすごせましたが、一つだけ暖かいシャワーの出し方がよく分からず、冷たいのでずっと出してました
Stayed 3 nights in Mar 2019
Response from Savannah on 28 Mar,2019
Dear Guest, Thank you for taking time to make a good feedback. We appreciate it a lot. So sorry for the experience you could have informed us so we can assist you, we will be very glad to be of service to you. Until your next visit and stay with us.

6/10 Okay

K

Liked: Cleanliness, staff & service, room comfort
Location
Menginap disini 3 hari. Lokasi yg sangat strategis, mau kmn" dkt. Layanan ms choi ramah, baik + jujur. Kamar tiap hr dibersihin, handuk diganti, dia jg informatif. Minus nya kmr nya kecil sekali, mgkn tdk sampai 2x3, ada sih yg 1 lantai di mirador yg kmr nya lebih bsr. Mau berdiri saja hrs bergantian. Hari pertama sempat gk betah, pagi" sy sdh kluar & pulang tengah mlm jd cm numpang tidur sj. Wifi bgs. Tdk cocok utk anak"
Stayed 3 nights in Mar 2019
Response from savannah on 20 Mar,2019
Dear Guest, Thank you for taking time to make a goood feedback. We appreciate it a lot for letting us know, so we may improve and give much better service. Looking forward for your next visit and stay with us.

8/10 Good

YUZU

Liked: Cleanliness, property conditions & facilities, room comfort
ห้องพักดีค่ะ แคบตามสไตล์ ไปตอนหน้าหนาว ช่วงเช้าเครื่องทำน้ำอุ่นงอแงนิดหน่อยแต่โดยรวมคือดี บริเวณโดยรอบตึก ก็ทั่วไปนะคะ ใกล้ mtr ไม่ได้อันตรายอะไรตามที่ได้อ่านมา แต่ว่าทางขึ้นลิฟจะดูน่ากลัวนิดนึง แต่มียามประจำอยู่หน้าลิฟค่ะ ถ้า ผญ ไปคนเดียว อย่ากลับดึกจะดีกว่าค่ะ เพราะว่ามันเงียบ แล้วถ้าดึกทางเข้า/ออกจะเปิดทางเดียวด้วยค่ะ
Stayed 3 nights in Dec 2018
Response from Savannah on 22 Dec,2018
Dear Guest, Thank you for maiking time to mke a good feedback. We appreciate it a lot. We are gld we made yu happy during your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2018
Response from savannah on 15 Dec,2018
Dear Guest, Thank you for your kind feedback. We appreciate it a lot.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice cleaner, Very good location but the room is small ,However the staff (Miss Joy) was friendly and the room service was great
Stayed 5 nights in Dec 2018
Response from Savannah on 17 Dec,2018
Dear Guest, We appreciate your taking time to make a good feedback. We are happy we made you feel good during your stay with us. Looking forward for your next visit nd stay with us.

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018
Response from Savannah on 11 Dec,2018
Dear Guest, We are glad that you have chosen us as part of your experience in Hong Kong. We highly appreciate you in taking your valuable time out in making a good review for us. Please do share your experience regarding your stay in Mira Inn and our staff's service with other readers in the website you had made the reservation as well as in tripadvisor. We are honoured to have you as our guest this time and look forward to serve you during your next stay with us in the future. Thank you so much from the bottom of our hearts for making the effort in writing a positive feedback

8/10 Good

Watanabe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
私は今回の香港旅行で尖沙咀エリアで4軒のホテルに泊まりましたが、このホテルの部屋が一番狭かったです。おまけにベッドサイドのライトの電球が無く夜に読もうと楽しみにしてた本も読めず、シャワーは蛇口を閉じてもポタ…ポタ…と水滴が止まらず、シャワールームのドアノブに至っては外れました(笑) しかし全体的に清潔だったり、通路の壁の装飾やドアや枕カバーのセンスや、お客様案内にある可愛いイラストなど、おそらく女性が切り盛りしてるホテルなんだと思いますが、女性ならではのきめ細かさを感じる良いホテルでした。私が泊まった4軒のホテルの中では一番気に入りました。 と言ってもあくまでもこの価格・美麗都大廈や近くの重慶大廈のホテルにしてはと条件つきです(もちろん、女性が運営してるにしても、旅慣れない女性が一人でも安心して泊まれると言う意味でもありません)。 因みに部屋には冷蔵庫はありません。共有冷蔵庫が通路にあります(幸運にも私のビールは誰にも飲まれませんでした)。室内にはドライヤーはありましたが私には乾かす髪の毛がありませんので使ってません。 歯ブラシ・歯磨き粉、コップ、タオル、ボディーソープ、シャンプーがありました。 個人的には香港に来た時にはまた是非泊まりたいホテルです。 ありがとう、ミラ イン。
Stayed 1 night in Nov 2018
Response from savannnah on 22 Nov,2018
Dear Guest, We appreciate your taking time to make a good feedback. We are glad we made you happy during your stay.

4/10 Poor

Verified traveller

Stayed 2 nights in Nov 2018
Response from savannah on 14 Nov,2018
Dear Guest, Thank you for taking time to rate us. So sorry for the experience. we hope we could have done better.

8/10 Good

Mai, Phuket, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
ห้องพักใจกลางเมือง ใกล้สถานีรถไฟ ห้องค่อนข้างแคบ แต่มีสิ่งอำนวยความสะดวกที่จำเป็นครบ ตึกด้านนอกห้องพักค่อนข้างเก่า แต่ในห้องพักใหม่และสะอาดพอใช้ สภาพและขนาดตามราคา
Stayed 3 nights in Nov 2018
Response from Savannah on 16 Nov,2018
Dear Guest, We are glad we made you happy during your stay with us. We appreciate your taking time to make a good feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from savannah on 9 Nov,2018
Dear Guest, Thank you for taking time to make a good rate. We appreciate it a lot.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018
Response from Savannah on 26 Sept,2018
Dear Guest, We appreciate a lot your taking time to make a good feedback. We are glad we made you happy during your stay.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Savannah on 19 Sept,2018
Dear Guest, So sorry for the experience. We hope we could have done better.

8/10 Good

YU-AN

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Zarah on 13 Feb,2018
Dear Guest, Thank you for taking time to make a good feedback. We appreciate it a lot. We are glad we made you happy during stay with us. Looking forward of your coming to stay with us again.

4/10 Poor

FUSAKO, Japan

Disliked: Cleanliness, property conditions & facilities, room comfort
場所は、なんとなくわかりやすかったです。 トイレとシャワーが別だったら、もっと良かったです。 でも、寝るだけでしたので、よかったです。
Stayed 1 night in Dec 2017
Response from Zarah on 8 Apr,2018
Dear Guest, Thank you for taking time to make a feedback. We appreciate it a lot.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is Dirty and difficult to find the hotel and the bathroom is difficult to take a shower.
Stayed 2 nights in Dec 2017
Response from Zara on 18 Dec,2017
Dear Guest, We are so sorry for the negative experience. We hope we could have done better.

10/10 Excellent

Chatchavalit, สมุทรปราการ Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ทำเลดี เดินทางสะดวก
ตั้งอยู่บนชั้น 8 ของMirador Mansions ทำเลดีมากๆ เพราะเดินทางไปไหนสะดวก เนื่องจากติดกับสถานีMTR Tsim Sha Tsui มีทางเข้าออกสถานีอยู่ข้างตึกเลย และยังรายล้อมด้วยร้านอาหารแสนอร่อยจำนวนมาก ตัวห้องพักค่อนข้างสะอาดมาก แต่มีขนาดเล็กตามแบบฉบับของโรงแรมในฮ่องกง ฉันมาพักที่นี่ 3 ครั้งแล้ว ชื่นชอบมาก เพราะสะดวกสบาย สะอาด และบริการที่ยอดเยี่ยม
Stayed 3 nights in Nov 2017
Response from Savannah on 23 Nov,2017
Dear Guest, We are glad we made you happy during your stay. We appreciate your time in making a good feedback. We are looking forward in your next visit and stay with us.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不想再來了
床單上有污漬,隔音不好,頗小間的,基本的棉被只給類似床單一條,極糟的感覺
Stayed 2 nights in Nov 2017
Response from Zara on 12 Nov,2017
Dear Guest, So sorry for the experience. Thank you for letting us know. We appreciate it a lot.

4/10 Poor

WAI SUM

Disliked: Cleanliness, staff & service, property conditions & facilities
need to improve service
Tv is not working well, no front desk staff .you need to dial service hotline.the staff seems like Philippines, can't listen Chinese,and only simple english.
Stayed 1 night in Aug 2017
Response from Zara on 22 Oct,2017
Dear Guest, So sorry for the negative experience. Hope we could have done better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable.
The room is clean like a hotel. It is small but still feeling comfortable, convenience for all the transportation. close by many shopping area and restaurants. Ten minutes walk to Tsim Sah Tsui Harbor. Things need to be improved: room phone line and TV channel need to be ready before customer check in. Overall, I will recommend to my friends
Stayed 4 nights in Aug 2017
Response from Samantha on 3 Sept,2017
We appreciate your taking to make a good review. We are looking forward for your next visit and staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Hong Kong MRT
Great! The staffs are so friendly and easy to talk with!
Stayed 3 nights in Jul 2017
Response from Savannah on 12 Sept,2017
Dear Guest, We are glad we made you happy during your stay with us. We appreciate your taking time to make a good feedback. Looking forward of your coming to stay with us in your next visit.