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Reviews of OYO 90894 Hotel Smc I-city

2 out of 5
OYO 90894 Hotel Smc I-city
J-53-5, BLOCK L, Persiaran Multimedia, I-City, Shah Alam, Selangor

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 5 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 5 out of 28 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kay Heong

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Nothing unique
Stayed 1 night in Mar 2024
Response from Ammy on 7 Apr,2024
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

6/10 Okay

NURUL AIN

Travelled with family
Liked: Amenities
👍
Stayed 2 nights in Aug 2023
Response from Ava on 12 Oct,2023
Hey, Nurulain! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

6/10 Okay

Fatin

Travelled with family, Business traveller
Disliked: Property conditions & facilities
okay
Stayed 1 night in Sep 2023
Response from Ammy on 23 Jan,2024
We appreciate your positive rating, Fatin! We take pride in providing our guests with a great experience. Regards, Tim.

10/10 Excellent

Nantha

Liked: Staff & service, room comfort
Overall ok
Good , need to improve on tv channels- always disruption / room condition , slightly dusty
Stayed 1 night in Jun 2022
Response from Ammy on 11 Jun,2022
Hi, Nantha! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

10/10 Excellent

CHEAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Feb 2022
Response from Cheshta on 1 Mar,2022
Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Ivy

10/10 Excellent

MUHAMMAD FAIZ

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
?
Stayed 1 night in Feb 2022
Response from Arthur on 12 Feb,2022
Thank you for rating us highly. We are glad to know that the services offered by us meet your expectations and we will endeavor to keep it up. Regards, Arthur

8/10 Good

Jyalin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Leo on 14 Oct,2020
Thanks for the positive rating, Jyalin! Hope to welcome you again soon. Regards, Leo

8/10 Good

Jyalin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Bella on 19 Oct,2020
Hi, Jyalin! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Bella!

6/10 Okay

muhammad fairuz

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Feb 2020
Response from OYO on 3 Mar,2020
Hi, Muhammad! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Bella!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place is very good because near at icity central mall and also a lot of food place. the place is recommanded for everyone
Stayed 1 night in Jan 2020
Response from Zara on 6 Jan,2020
Thanks for such a lovely review, We will strive to keep up with your expectations always. Regards, Zara

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Smelly room and no ventilation..must pay for parking.. 10ringgit per night
Stayed 1 night in Dec 2019
Response from OYO on 19 Dec,2019
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope in future the staff more alert what customer request
Stayed 1 night in Dec 2019
Response from OYO on 19 Dec,2019
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin

10/10 Excellent

DEEPA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Zara on 6 Nov,2019
Thanks a ton for the amazing rating Deepa! We are glad that we succeeded in matching your experience with your expectations. Regards, Zara

8/10 Good

Faziatun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Kevin on 14 Oct,2019
Hi, Faziatun! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Kevin

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room too small. Thanks
Stayed 2 nights in Sep 2019
Response from Zara on 5 Oct,2019
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Zara

10/10 Excellent

NORBAINUN AMIRAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room very good and hotel location easy to find it😊
Stayed 1 night in Sep 2019
Response from Edward on 17 Sept,2019
Loved to hear this, Amirah! It’ll be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Edward

2/10 Terrible

Nurul Aliad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Stayed 1 night in Jul 2019
Response from Ravneet on 30 Jul,2019
Hi, Nurul! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead :) Regards, Ravneet

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Ravneet on 24 Jul,2019
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best efforts to keep up with your expectations in the future. Regards, Ravneet

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019
Response from Cheshta on 29 Jun,2019
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Cheshta

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Barbara on 21 Jun,2019
Thank you for rating us highly. We are glad to know that services offered by us meet up your expectations and we’ll endeavor to keep it up. Regards, Barbara

8/10 Good

zila

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Nice place for family
Stayed 1 night in May 2019
Response from Cheshta on 21 Jun,2019
Thanks for such a lovely review, Zila! We’ll strive to keep up with your expectations always. Regards, Cheshta

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Barbara on 14 May,2019
Glad to see that you have rated us positively. Do give us more chances to delight you in the future as well. Regards, Barbara

10/10 Excellent

kid

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is located in I-city. I enjoyed my stay
Stayed 1 night in Apr 2019

10/10 Excellent

Husnul

Stayed 1 night in Nov 2022
Response from Ava on 22 Dec,2022
Thanks for rating us superbly, Husnul! Glad to know that you loved our services :) Regards, Ava

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Stayed 1 night in Jun 2019
Response from Cheshta on 27 Jun,2019
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Cheshta

6/10 Okay

Siew Hui

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019
Response from Cheshta on 26 Jun,2019
Hi, We're sorry to see that you're dissatisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Cheshta

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

2/10 Terrible

Che

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bilik kotor dan service teruk
Saya mmang tidak berpuas hati.saya sudah booking dlm hotel.com dan buat bayran dmm 6:30ptg.tp bila tiba di hotel.owner hotel tidak benar kan masuk.dan alasannya sebab pihak hotel masih tidak mendapat email dari hotel.com.amat kecewa.kerana dalam jam 8mlm baru saya boleh check in.service hotel pon teruk.psword wifi x di paparkan.iron xda.bilik kotor.
Stayed 1 night in Mar 2019