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Resorts World Genting - Highlands Hotel

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Reception
Executive Suite | Minibar, in-room safe, desk, iron/ironing board
Executive Suite | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Premier Room | Minibar, in-room safe, desk, iron/ironing board

Overview of Resorts World Genting - Highlands Hotel

Resorts World Genting - Highlands Hotel

5.0 star property

8.4/10 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
Map
8th Mile, Genting Highlands, Pahang, 69000

Explore the area

  • Popular LocationArena of Stars5 min walk
  • Popular LocationGenting Highlands Theme Park7 min walk
  • Popular LocationSkytropolis Indoor Theme Park7 min walk
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)71 min drive

Room options

About this area

Genting Highlands

Located in Genting Highlands, Resorts World Genting - Highlands Hotel is connected to a shopping centre. SkyAvenue and Genting Highlands Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Genting Strawberry Leisure Farm and World of Phalanopsis Orchid Farm. Genting Highlands Theme Park and Snow World are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Arena of Stars - 5 min walk
  • Snow World - 5 min walk
  • Genting Highlands Theme Park - 7 min walk
  • Skytropolis Indoor Theme Park - 7 min walk
  • SkyAvenue - 7 min walk

Getting around

  • Batang Kali Station - 41 min drive
  • Kuala Lumpur International Airport (KUL) - 99 min drive

About this property

Resorts World Genting - Highlands Hotel

5-star luxury hotel connected to the convention centre
Located close to Genting Highlands Theme Park, Resorts World Genting - Highlands Hotel provides a casino, a nightclub and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also find perks such as:
  • Free valet parking, plus self-parking (surcharge)
  • Express check-in, concierge services and luggage storage
  • A lift, a reception hall and multilingual staff
  • Guest reviews give good marks for the helpful staff
Room features
All 845 rooms have comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and ceiling fans

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Self parking on site (MYR 12 per day)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Fitness centre
  • Nightclub

Family friendly

  • Arcade/games room
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Business centre

More

  • Casino

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Maxims Genting Hotel Genting Highlands
Resorts World Genting Maxims Hotel Genting Highlands
Maxims Genting Genting Highlands
Maxims Genting
Hotel Maxims Genting
Maxims Hotel Genting Highlands
Maxims Genting Highlands
Resorts World Genting Maxims Hotel
Resorts World Genting Maxims Genting Highlands
Resorts World Genting Maxims
Resorts World Genting Maxims Hotel
Resorts World Genting - Highlands Hotel Hotel
Resorts World Genting - Highlands Hotel Genting Highlands
Resorts World Genting - Highlands Hotel Hotel Genting Highlands

Frequently asked questions

Is Resorts World Genting - Highlands Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 7 Dec,2022, prices found for a 1-night stay for 2 adults at on 21 Dec,2022 start from S$444.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Resorts World Genting - Highlands Hotel?

Valet parking is free at this property.

What time is check-in at Resorts World Genting - Highlands Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Resorts World Genting - Highlands Hotel?

Checkout is at noon.

Where is Resorts World Genting - Highlands Hotel located?

Situated in the entertainment district, this luxury hotel is within a 10-minute walk of Arena of Stars and Genting Highlands Theme Park. Snow World and Skytropolis Indoor Theme Park are also within 10 minutes.

Overall score and ratings

8.4

Very good

Rating 10 - Excellent. 21 out of 58 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 31 out of 58 reviews" "
" "8 - Good 53%
Rating 6 - Okay. 5 out of 58 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 0 out of 58 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 1 out of 58 reviews" "
" "2 - Terrible 2%

8.4/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

8.4/10

Property conditions & facilities

10/10 Excellent

WeiLi
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Jimmy
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
It was amazing
Stayed 1 night in Dec 2019

8/10 Good

Wing, Kuala Lumpur
Travelled with family
Liked: Cleanliness, staff & service
I was expecting twin queen size bed in the room but end up with only twin single bed for the money I have paid.
Stayed 1 night in Jan 2020

10/10 Excellent

Olady, Singapore
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with this htl. Everything was very well set.
Stayed 1 night in Jan 2020

8/10 Good

J
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for mineral water on the check out day but was rejected.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, service from housekeeping is great. Generally, our stay was okay.
Stayed 1 night in Dec 2019

10/10 Excellent

J K
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Angelyn Pang
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A revamp resort in fact my kids enjoy more than KL stay. Cannot wait for the Outdoor theme park to open soon to come back. Check in was a long queue as guess peak period. Service standard of the checkin staff was good and very detail. They took in our request for connecting room as with kids. And offer us fruits basket when one of the room was delay due to maintenance. Excellant service recovery.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019